Neeli F.
Technical Account Manager at Overwatch Technology- Claim this Profile
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Topline Score
Bio
Toby Bennington, AICP
Neeli, is a well structured and administrative leader and facilitator. She has a strong work ethic, very idea driven, responsible and supports and contributes to a friendly, comfortable and happy work environment. Very reliable.
Nelson Bauer
I have had the pleasure of working directly with Neeli for several years. Neeli is an exceptional professional who possesses a high level of intelligence and an impressive level of tech-savviness. Throughout our time working together, I have consistently been impressed by Neeli's ability to quickly grasp complex concepts and solve intricate problems with ease. Her sharp intellect and analytical skills are truly remarkable, and she consistently demonstrates a deep understanding of technology and its applications in our industry. Neeli's tech-savviness is second to none. She is always up-to-date with the latest advancements in technology and demonstrates a keen ability to adapt to new tools and software quickly. She is proficient in a wide range of technical skills and has consistently proven her ability to effectively utilize technology to streamline processes, optimize operations, and drive results.
Toby Bennington, AICP
Neeli, is a well structured and administrative leader and facilitator. She has a strong work ethic, very idea driven, responsible and supports and contributes to a friendly, comfortable and happy work environment. Very reliable.
Nelson Bauer
I have had the pleasure of working directly with Neeli for several years. Neeli is an exceptional professional who possesses a high level of intelligence and an impressive level of tech-savviness. Throughout our time working together, I have consistently been impressed by Neeli's ability to quickly grasp complex concepts and solve intricate problems with ease. Her sharp intellect and analytical skills are truly remarkable, and she consistently demonstrates a deep understanding of technology and its applications in our industry. Neeli's tech-savviness is second to none. She is always up-to-date with the latest advancements in technology and demonstrates a keen ability to adapt to new tools and software quickly. She is proficient in a wide range of technical skills and has consistently proven her ability to effectively utilize technology to streamline processes, optimize operations, and drive results.
Toby Bennington, AICP
Neeli, is a well structured and administrative leader and facilitator. She has a strong work ethic, very idea driven, responsible and supports and contributes to a friendly, comfortable and happy work environment. Very reliable.
Nelson Bauer
I have had the pleasure of working directly with Neeli for several years. Neeli is an exceptional professional who possesses a high level of intelligence and an impressive level of tech-savviness. Throughout our time working together, I have consistently been impressed by Neeli's ability to quickly grasp complex concepts and solve intricate problems with ease. Her sharp intellect and analytical skills are truly remarkable, and she consistently demonstrates a deep understanding of technology and its applications in our industry. Neeli's tech-savviness is second to none. She is always up-to-date with the latest advancements in technology and demonstrates a keen ability to adapt to new tools and software quickly. She is proficient in a wide range of technical skills and has consistently proven her ability to effectively utilize technology to streamline processes, optimize operations, and drive results.
Toby Bennington, AICP
Neeli, is a well structured and administrative leader and facilitator. She has a strong work ethic, very idea driven, responsible and supports and contributes to a friendly, comfortable and happy work environment. Very reliable.
Nelson Bauer
I have had the pleasure of working directly with Neeli for several years. Neeli is an exceptional professional who possesses a high level of intelligence and an impressive level of tech-savviness. Throughout our time working together, I have consistently been impressed by Neeli's ability to quickly grasp complex concepts and solve intricate problems with ease. Her sharp intellect and analytical skills are truly remarkable, and she consistently demonstrates a deep understanding of technology and its applications in our industry. Neeli's tech-savviness is second to none. She is always up-to-date with the latest advancements in technology and demonstrates a keen ability to adapt to new tools and software quickly. She is proficient in a wide range of technical skills and has consistently proven her ability to effectively utilize technology to streamline processes, optimize operations, and drive results.
Credentials
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Global Marketing Day 2023
SemrushFeb, 2023- Nov, 2024 -
Jira Fundamentals Badge
AtlassianFeb, 2023- Nov, 2024 -
Privacy Law Compliance
SecuritiMar, 2022- Nov, 2024 -
SQL
MimoMar, 2022- Nov, 2024 -
The Modern Privacy Landscape
SecuritiMar, 2022- Nov, 2024 -
Notary Public
State of Alabama -
Keyword Research with Semrush
SemrushSep, 2023- Nov, 2024 -
Google Ads Search Certification
GoogleJan, 2023- Nov, 2024
Experience
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Overwatch Technology
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Account Manager
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Jun 2023 - Present
As part of a small but formidable team at Overwatch, I wear many hats! First and foremost, I'm the customer's guardian angel. As the TAM, I put on my strategist hat and review client business processes with a keen eye. I analyze workflows, identify pain points, and recommend tailor-made strategies to improve efficiency and productivity. In a nutshell, I dive deep into our clients' business processes, seeking opportunities for optimization and growth. As the TAM with a penchant for process improvement, my mission is to empower our clients to thrive in the ever-evolving tech landscape. From troubleshooting technical issues to suggesting transformative process changes, I'm dedicated to helping them reach new heights of success!I'm also the mastermind behind Overwatch's marketing channels. I love to engage with our community to spread the word about our new technologies and show our soon-to-be clients how partnering with an MSP can positively impact their business. Oh, and let's not forget about my role as the CISO-type superhero! I help protect Overwatch and our clients from any cyber threats. With my degree in Information Systems and Cybersecurity, I'm equipped with the knowledge and expertise to protect our clients and our organization from any potential threats!I embrace my challenge of wearing many hats with enthusiasm. From managing customer needs to running marketing campaigns and securing our systems, every day is an adventure! Feel free to reach out for a free business evaluation to see how Overwatch can help you. Show less
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IT Support/Marketing Systems Manager
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May 2023 - Jun 2023
From time to time, I step in at the IT Help Desk and resolve customer issues.
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Wahu Tech
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Orange Beach, AL
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Chief Marketing Officer
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Jan 2015 - Present
My main gig is developing killer marketing strategies that perfectly align with my clients' business goals and target audience personas. It's like crafting a roadmap to success, and trust me, I've got the best GPS in the game! Content creation is my jam. I'm all about weaving captivating stories and managing content across various channels like TikTok, YouTube, Instagram, Facebook, and Pinterest. My specialty is UGC, or User Generated Content. I thrive on connecting talented UGC content creators with brands looking for that authentic, real-deal content that resonates with their audience. UGC is pure gold - it builds trust, fosters a sense of community, and speaks directly to the hearts of customers. So, I'm on a mission to discover those amazing content creators who can bring a fresh, genuine perspective to a brand. I also have a special love for all things web design, and being a Wix Partner gives me the tools and creativity to bring stunning websites to life. Whether it's a sleek business site or a captivating e-commerce platform, I've got the design magic to make it shine. I don't just stop at designing, though. I go the extra mile to ensure my clients' websites are optimized for peak performance and user experience. With my SEO prowess, your website will be flying high in search engine rankings, attracting visitors like bees to honey! With me on your marketing team, your brand's online presence will be unstoppable. Let's create something extraordinary together! Show less
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Podcaster
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May 2016 - Present
Skeptical: A True Crime Podcast is a ten-episode series that delves into the murder of Michael Bernos in 1994, and the claims of wrongful conviction by the two defendants who were found guilty. Through extensive research and investigation, I explored the evidence and theories surrounding the case, and shared my findings with a growing audience. I'm proud to say that my podcast has had a real impact on the case. Evidence that I uncovered during my investigation is now being used in an attempt by the defendants to have the verdict overturned. Knowing that my work has made a difference is incredibly rewarding. As the creator and producer of "Skeptical," I'm responsible for every aspect of the podcast. I wrote, edited, and narrated each episode, and marketed the podcast to attract new listeners. Through this experience, I've honed my research and writing skills, as well as my ability to engage and captivate an audience. Show less
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City of Orange Beach
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United States
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Government Administration
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1 - 100 Employee
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Office Manager - Fire Department
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Jan 2020 - Jul 2022
Once upon a time, I oversaw the daily operations of a busy municipal office, managing workflows and customer service interactions with finesse. As the unofficial Master of Records, Databases and Processes, I maintained immaculate personnel files, budgets, and financial reports. I skillfully handled the procurement process including purchase orders, bid specifications, and vendor contracts. I even created and maintained an employee portal that was utilized by over 125 employees! Of course, I was also the unofficial Protector of Compliance! Ensuring our office adhere to federal, state, and local regulations like HIPAA was a top priority, leaving no room for oversight when it came to personnel, procurement, and public records. Show less
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City of Anniston
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United States
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Government Administration
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1 - 100 Employee
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Executive Assistant
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Mar 2013 - Apr 2017
My days with the City of Anniston were a whirlwind of productivity as I managed calendars, scheduled appointments, and arranged travel with expert precision. I was also tasked with preparing agendas, recording minutes, and managing other office logistics. From budgets to personnel information and procurement details, I kept everything shipshape and readily accessible. My days with the City of Anniston were a whirlwind of productivity as I managed calendars, scheduled appointments, and arranged travel with expert precision. I was also tasked with preparing agendas, recording minutes, and managing other office logistics. From budgets to personnel information and procurement details, I kept everything shipshape and readily accessible.
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BBVA in the USA
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United States
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Banking
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700 & Above Employee
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Customer Service Coordinator
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May 2007 - Mar 2012
You may recognize this role as "Head Teller". I started with Compass Bank in 2007 as a part-time teller. I quickly worked my way up to a full-time role and bounced around to a few different branches in Alabama as needed. I was consistently recognized as a top performer with Compass Bank, and continued to be recognized as BBVA acquired Compass Bank to become BBVA Compass. But lo and behold, managing a teller team was my forte! I found myself in the role of Customer Service Coordinator and became the point person for the team, fostering a postive and collaborative work environment. I ensured accuracy and security in every transaction for myself and my team. Balancing cash drawers and vaults was a breeze for me. I followed strict protocols and regulations to safeguard both customer data and the bank's integrity. Nothing escaped my watchful eye when it came to the security of our operations! Show less
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Education
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Columbia Southern University
Bachelor of Science - BS, Information Systems and Cybersecurity -
Columbia Southern University
Associate of Arts - AA
Community
