Experience

F1RST Media Ltd

• Trinidad and Tobago
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager, Digital & Social Marketing Operations

  • Jun 2020 - Present

  Port of Spain, Trinidad and Tobago F1RST Media is a global marketing firm that partners with clients to develop noteworthy digital campaigns, that build a bridge between business objectives and exceptional customer experiences. As a project manager I oversee the project delivery process with key contributors to help manage scope and prepare project needs- including deliverables, milestones, resources, and costs. As a result of my efforts I was appointed to act as primary contact for the client(s) throughout the marketing… Show more F1RST Media is a global marketing firm that partners with clients to develop noteworthy digital campaigns, that build a bridge between business objectives and exceptional customer experiences. As a project manager I oversee the project delivery process with key contributors to help manage scope and prepare project needs- including deliverables, milestones, resources, and costs. As a result of my efforts I was appointed to act as primary contact for the client(s) throughout the marketing project life cycle. Accomplishments Include: - Led partnerships with clients to establish project frameworks, marketing needs, and agile strategies to understand and meet their marketing needs and budget scope; directed 10+ digital and marketing projects meeting +98% of client and budget needs. - Coordinated project escalations across the marketing team and 3+ cross-functional teams including sales, services, and product organizations to drive client communications and satisfaction; secured a +98% customer service satisfaction rate during tenure. Show less



Por Amor al Shopping

• Retail
• 1 - 100 Employee

• Marketing Project Manager, Business Development

  • Feb 2020 - Jul 2022

  Maturin, Monagas State, Venezuela As a Marketing Project Manager, I focused my strides on business development. As a result, I was directed to lead the execution of promotional campaigns and project management operations from end to end including, but not limited to budget planning, market research, market assessment, and sales trends covering over $350K+ in portfolio/operations value. Accomplishments Include: - Implemented agile project management strategies to enhance current and former marketing and business… Show more As a Marketing Project Manager, I focused my strides on business development. As a result, I was directed to lead the execution of promotional campaigns and project management operations from end to end including, but not limited to budget planning, market research, market assessment, and sales trends covering over $350K+ in portfolio/operations value. Accomplishments Include: - Implemented agile project management strategies to enhance current and former marketing and business processes to attract new global consumers; designed and implemented 10+ digital marketing campaigns that aided in bringing in 320+ new clients Q1 & Q2 Y’22. - Conducted control coverage and assessments on a per-needed basis to enhance the project management and consumer lifecycle in relation to reduce product returns; successfully aided in decreasing product returns by +15%, driving overall revenue by +$50K. Show less



Confecciones Rossana

• Digital & Social Marketing Manager, Project Delivery & Consumer Engagement

  • Jan 2018 - Dec 2019

  Maturin, Monagas State, Venezuela • Planned and executed all digital and social marketing operations, projects, and campaigns across the firm; established the business’s social media presence across key platforms including Instagram, Facebook, and Twitter reaching 1.5K+ global followers, organically. • Identified key partnerships and opportunities to capitalize on “add-on” sales and marketing opportunities across individual client accounts; spearheaded the finalization of 15+ partnerships bringing in $100K+ to the… Show more • Planned and executed all digital and social marketing operations, projects, and campaigns across the firm; established the business’s social media presence across key platforms including Instagram, Facebook, and Twitter reaching 1.5K+ global followers, organically. • Identified key partnerships and opportunities to capitalize on “add-on” sales and marketing opportunities across individual client accounts; spearheaded the finalization of 15+ partnerships bringing in $100K+ to the business in digital and social marketing leads. • Collected client data to translate key findings into key business insights, marketing plans, and concepts that would transform the client success pipeline; measured 210+ client feedback statements concerning product needs that served as a framework for future products. Show less



PDVSA Petróleos de Venezuela S.A.

• Venezuela
• Oil and Gas
• 700 & Above Employee

• Associate Project Manager, Project Engineering

  • Sep 2016 - Jun 2017

  Jusepín, Monagas State, Venezuela • Appointed to gather necessary assets required for development of each project, not limited to functional specifications, hardware and software specifications, project tool workflow entries, budget constraints, and any additional technical documentation required. • Supported 5+ management officials define process improvements and feedback, including strategies required for timely execution; led and supervised conceptual, basic, and detailed engineering of civil maintenance projects in… Show more • Appointed to gather necessary assets required for development of each project, not limited to functional specifications, hardware and software specifications, project tool workflow entries, budget constraints, and any additional technical documentation required. • Supported 5+ management officials define process improvements and feedback, including strategies required for timely execution; led and supervised conceptual, basic, and detailed engineering of civil maintenance projects in the facilities of PDVSA GAS Jusepin. • Managed project complexities from end to end to mitigate operational risks, safety hazards, and creep scope to enhance operational improvement for the facilities of the headquarters of PDVSA Gas Jusepin, totaling over $5M in building and concept development. Show less