Experience

Ultimate Health Plans, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Provider Network Analyst

  • May 2022 - Present



Redeemer Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• SR. Telecommunications Analyst

  • Apr 2015 - May 2022



Jefferson Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Network Performance Analyst

  • Mar 2009 - Apr 2015

  Compile data and create analysis documentation for Executive Management. Prepare IT Management with data and diagrams for leadership presentations. Manage vendor coordination for implementations of software installations Process flow and design documentation Design and Integration of ITIL based platforms to help increase department productivity(Self Service, Change Control) Creation of queries to sort and refine data for trending and troubleshooting purposes. Develop… Show more Compile data and create analysis documentation for Executive Management. Prepare IT Management with data and diagrams for leadership presentations. Manage vendor coordination for implementations of software installations Process flow and design documentation Design and Integration of ITIL based platforms to help increase department productivity(Self Service, Change Control) Creation of queries to sort and refine data for trending and troubleshooting purposes. Develop processes to streamline Operating Budget processing resulting in significant cost savings. Document the design of the existing network connectivity for the Abington Health System. Design and Management of Monthly Server Patching reporting to meet Hospital policies Design and creation of databases to store network events and messages. Responsible for creating proactive alerts, e-mail and text paging for notification via triggered events. Show less Compile data and create analysis documentation for Executive Management. Prepare IT Management with data and diagrams for leadership presentations. Manage vendor coordination for implementations of software installations Process flow and design documentation Design and Integration of ITIL based platforms to help increase department productivity(Self Service, Change Control) Creation of queries to sort and refine data for trending and troubleshooting purposes. Develop… Show more Compile data and create analysis documentation for Executive Management. Prepare IT Management with data and diagrams for leadership presentations. Manage vendor coordination for implementations of software installations Process flow and design documentation Design and Integration of ITIL based platforms to help increase department productivity(Self Service, Change Control) Creation of queries to sort and refine data for trending and troubleshooting purposes. Develop processes to streamline Operating Budget processing resulting in significant cost savings. Document the design of the existing network connectivity for the Abington Health System. Design and Management of Monthly Server Patching reporting to meet Hospital policies Design and creation of databases to store network events and messages. Responsible for creating proactive alerts, e-mail and text paging for notification via triggered events. Show less



AmeriHealth Mercy Health Plan

• Network Performance Specialist

  • May 1995 - Mar 2009

  Proactive monitoring and analysis of network health. Perform diagnostics and problem resolution on issues identified. Analyze network utilization and application communication data to resolve bandwidth and response time issues.

• Security Analyst

  • Feb 2007 - Dec 2007



Keystone First

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Manager of Facets Configuration

  • Sep 2004 - Feb 2007