Experience

Dehoney Financial Group Ltd.

• Canada
• Insurance
• 1 - 100 Employee

• Senior Customer Service Representative

  • Aug 2023 - Present



Prizm Financial Inc.

• Canada
• Insurance
• 1 - 100 Employee

• Operations Manager

  • Apr 2018 - Aug 2023

• Customer Service Representative, Employee Benefits

  • 2011 - Apr 2018

  Main point of contact for group plan administrators and employees, assist with administration of group plans, train group plan administrators on various group admin sites, design presentations



Evoco Inc.

• Associate Account Manager - Walmart US

  • 2009 - 2011

  Worked with a team to build and maintain relationships with Walmart US executives and managers, helped to develop new system solutions to track each stage of the building process of Walmart stores and Supercentre's, developed and delivered training sessions Worked with a team to build and maintain relationships with Walmart US executives and managers, helped to develop new system solutions to track each stage of the building process of Walmart stores and Supercentre's, developed and delivered training sessions



Royal LePage Foothills

• Canada
• Real Estate
• 1 - 100 Employee

• Executive Assistant

  • 2008 - 2009

  Main point of contact to schedule showings, created and maintained MLS listings, scheduled appointments, maintained listings on Realtor website, maintained client database, ordered pictures, photocopied, scanned and processed listing and purchase applications and documentation Main point of contact to schedule showings, created and maintained MLS listings, scheduled appointments, maintained listings on Realtor website, maintained client database, ordered pictures, photocopied, scanned and processed listing and purchase applications and documentation



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Call Centre Agent

  • 2007 - 2008

  Answered customer inquiries, suggested appropriate products and referred customers to appropriate channels for their inquiries, identified opportunities and resolved problems or discrepancies concerning customer accounts Answered customer inquiries, suggested appropriate products and referred customers to appropriate channels for their inquiries, identified opportunities and resolved problems or discrepancies concerning customer accounts



TD

• Canada
• Banking
• 700 & Above Employee

• Customer Service Rep

  • 2005 - 2007

  Completed financial transactions, answered client inquiries, responsible for handling large sums of money Completed financial transactions, answered client inquiries, responsible for handling large sums of money