Experience

Ruvos

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• People Operations Manager

  • Dec 2020 - Present

  Manage full-cycle recruiting efforts for Ruvos, as well as support recruiting needs for any of our clients/partners as needed. Provide guidance and support to managers regarding staffing needs. Guide company leadership to determine compensation, etc. and oversee employment offer process. Develop and implement necessary HR policies and procedures needed as a result of our growth and as business evolves. Work with company leadership on organizational structure and support any related… Show more Manage full-cycle recruiting efforts for Ruvos, as well as support recruiting needs for any of our clients/partners as needed. Provide guidance and support to managers regarding staffing needs. Guide company leadership to determine compensation, etc. and oversee employment offer process. Develop and implement necessary HR policies and procedures needed as a result of our growth and as business evolves. Work with company leadership on organizational structure and support any related changes. Serve as an advisor for employee issues and provide guidance to department management as needed. Manage HRIS and ATS implementation and maintenance. Oversee change management resulting from new processes and procedures. Update and enhance performance review process. Partner with external benefits providers, TPA, and other third party resources. Show less Manage full-cycle recruiting efforts for Ruvos, as well as support recruiting needs for any of our clients/partners as needed. Provide guidance and support to managers regarding staffing needs. Guide company leadership to determine compensation, etc. and oversee employment offer process. Develop and implement necessary HR policies and procedures needed as a result of our growth and as business evolves. Work with company leadership on organizational structure and support any related… Show more Manage full-cycle recruiting efforts for Ruvos, as well as support recruiting needs for any of our clients/partners as needed. Provide guidance and support to managers regarding staffing needs. Guide company leadership to determine compensation, etc. and oversee employment offer process. Develop and implement necessary HR policies and procedures needed as a result of our growth and as business evolves. Work with company leadership on organizational structure and support any related changes. Serve as an advisor for employee issues and provide guidance to department management as needed. Manage HRIS and ATS implementation and maintenance. Oversee change management resulting from new processes and procedures. Update and enhance performance review process. Partner with external benefits providers, TPA, and other third party resources. Show less



Universal Orlando Resort

• Entertainment Providers
• 700 & Above Employee

• Recruiter, Professional Talent Acquisition

  • Jul 2015 - Dec 2020

  • Provide recruitment and selection support to Professional Talent Acquisition Team. Evaluate candidates by reviewing resumes, conducting phone screens, scheduling and conducting interviews, identifying skills and checking references. • Build and maintain a pipeline of qualified candidates and referral sources for future placements. Perform targeted candidate searches using active and passive sourcing strategies to include internal talent, employee referrals, LinkedIn, community… Show more • Provide recruitment and selection support to Professional Talent Acquisition Team. Evaluate candidates by reviewing resumes, conducting phone screens, scheduling and conducting interviews, identifying skills and checking references. • Build and maintain a pipeline of qualified candidates and referral sources for future placements. Perform targeted candidate searches using active and passive sourcing strategies to include internal talent, employee referrals, LinkedIn, community outreach, networking, online job boards and social media. • Utilize current staffing systems to prepare recruiting reports by collecting, analyzing, and summarizing data and trends.

• HR Coordinator (seasonal)

  • Sep 2006 - Jun 2015

  • Interviewed, recruited and supported various programs for the Operational Staffing team. Project-based, working as needed during peak hiring seasons. • Provided project development services to Universal Creative HR team, including updating and writing job descriptions, revising training programs, pre-screening applicants and hiring support.

• Supervisor, Strategic Staffing

  • Oct 2004 - Sep 2006

  • Developed strategies, programs, and tactical initiatives for the Strategic Staffing function. Managed and coached a staff of seven to ensure highest level of service and support were provided. Filled in for Director of Staffing when necessary. • Strategized and managed policies, programs and services including Bussing Program, Hours Hotline, XTRAS Program, Career Partners Program, Talent Scout Program, College Internship Program, Career Center, Communication Center and on-site college or… Show more • Developed strategies, programs, and tactical initiatives for the Strategic Staffing function. Managed and coached a staff of seven to ensure highest level of service and support were provided. Filled in for Director of Staffing when necessary. • Strategized and managed policies, programs and services including Bussing Program, Hours Hotline, XTRAS Program, Career Partners Program, Talent Scout Program, College Internship Program, Career Center, Communication Center and on-site college or continuing education classes. • Oversaw and continuously looked for improvement with the Career Partners Program for Universal Orlando. Created systems, statistics, and marketing awareness to ensure internal promotion and development are top of mind prior to external search. • Managed College Internship program for backstage areas and hospitality management interns, including establishing partnerships with colleges and universities.

• Senior HR Representative, Internal Staffing

  • Apr 2002 - Oct 2004

  • Handled all internal recruiting for Marketing & Sales, Finance, Park Operations, Merchandise, Food Services, Universal Creative, Legal and company-wide Administrative/Clerical positions. Included Non-Exempt and Exempt positions up to Assistant Director level. • Determined compensation, negotiated employment details, coordinated training, created and administered policies/procedures. • Resolved employee relations issues, including medical restriction placements, outplacements, and… Show more • Handled all internal recruiting for Marketing & Sales, Finance, Park Operations, Merchandise, Food Services, Universal Creative, Legal and company-wide Administrative/Clerical positions. Included Non-Exempt and Exempt positions up to Assistant Director level. • Determined compensation, negotiated employment details, coordinated training, created and administered policies/procedures. • Resolved employee relations issues, including medical restriction placements, outplacements, and referred employees. • Created and executed new internship programs, including a one-year International program and a 16-week Culinary program. Determined program outlines, partnered with operators, established relationships with schools, created marketing materials, delivered presentations to students, interviewed and hired candidates, and managed all aspects of the internship experience. • Facilitated and created various career workshops, including “Charting Your Career” and “Steps for Success”.

• HR Representative, Internal Staffing

  • May 2000 - Apr 2002

  • Conducted pre-qualifying interviews to ensure viable candidacy and integrity of candidate lists. • Ensured full implementation of Career Partners system through active partnership and communication with HR Field and UO operators. • Created, managed, and communicated XTRAS program (back-of-house operational seasonal support) for all business units, including initial creation, maintenance, and enhancement of innovative online scheduling system. • Conducted career development… Show more • Conducted pre-qualifying interviews to ensure viable candidacy and integrity of candidate lists. • Ensured full implementation of Career Partners system through active partnership and communication with HR Field and UO operators. • Created, managed, and communicated XTRAS program (back-of-house operational seasonal support) for all business units, including initial creation, maintenance, and enhancement of innovative online scheduling system. • Conducted career development discussions with employees. • Facilitated workshops for employees and leaders regarding internal system policies and procedures. • Managed Hours Hotline system for assigning additional shifts to hourly employees.

• Executive Assistant/Project Coordinator

  • Oct 1997 - May 2000

  • Assisted Vice-President of Attraction Development with communication, scheduling, purchasing, and project coordination. Assisted in project management, development, and contractual issues. • Executed Payment Requisitions for project vendors, and tracked vendor contracts and directives. • Managed human resource issues for California division employees working in Florida.



Self-Employed

• Orlando, FL

• Human Resources Business Consultant

  • Sep 2006 - Jun 2015

  As an HR Consultant, I provided the following services: • Provided various contract human resource services, such as team building, policy recommendations, organizational development, employee growth and planning. Clients have included Northshore Mainland Services Inc., Baha Mar Resort & Casino, Lockheed Martin, National Museum of Crime & Punishment, WonderWorks, The Brilliance Institute (Simon T. Bailey), Revel Entertainment Group, and Tavistock Development Company. • Performed contract… Show more As an HR Consultant, I provided the following services: • Provided various contract human resource services, such as team building, policy recommendations, organizational development, employee growth and planning. Clients have included Northshore Mainland Services Inc., Baha Mar Resort & Casino, Lockheed Martin, National Museum of Crime & Punishment, WonderWorks, The Brilliance Institute (Simon T. Bailey), Revel Entertainment Group, and Tavistock Development Company. • Performed contract recruiting for a variety of jobs, including resume/application screening, interviewing, candidate recommendations, and follow-up communication. • Partnered with leadership teams to plan and execute staffing strategy and identify resources for sourcing right fit talent. May 2014 - July 2015 Recruitment Business Partner (Baha Mar Ltd./Northshore Mainland Services Inc.) • Developed and executed full staffing plan for NMS, Inc. office supporting Baha Mar Resort, a $3.5B luxury integrated-resort located in Nassau, Bahamas; targeted opening of Summer 2015. • Sole recruitment professional, responsible for staffing 100 employees ranging from entry-level to executives. Sourced, screened, interviewed, and extended offers to all Orlando and Miami employees. • Collaborated with NMS HR Manager to develop policies, procedures and programs for new employees including onboarding, team member handbook, application process, and internal career development. September 2006 - May 2014 Human Resources Consultant (Various clients) • Provided contract full-cycle recruitment services including resume screening, interviewing, candidate recommendations, and job offers. • Clients included Lockheed Martin, National Museum of Crime & Punishment, WonderWorks, Revel Entertainment Group, and Uber Ops (now Ruvos). • Writing and editing collaboration with international author/speaker Simon T. Bailey of The Brilliance Institute. Show less As an HR Consultant, I provided the following services: • Provided various contract human resource services, such as team building, policy recommendations, organizational development, employee growth and planning. Clients have included Northshore Mainland Services Inc., Baha Mar Resort & Casino, Lockheed Martin, National Museum of Crime & Punishment, WonderWorks, The Brilliance Institute (Simon T. Bailey), Revel Entertainment Group, and Tavistock Development Company. • Performed contract… Show more As an HR Consultant, I provided the following services: • Provided various contract human resource services, such as team building, policy recommendations, organizational development, employee growth and planning. Clients have included Northshore Mainland Services Inc., Baha Mar Resort & Casino, Lockheed Martin, National Museum of Crime & Punishment, WonderWorks, The Brilliance Institute (Simon T. Bailey), Revel Entertainment Group, and Tavistock Development Company. • Performed contract recruiting for a variety of jobs, including resume/application screening, interviewing, candidate recommendations, and follow-up communication. • Partnered with leadership teams to plan and execute staffing strategy and identify resources for sourcing right fit talent. May 2014 - July 2015 Recruitment Business Partner (Baha Mar Ltd./Northshore Mainland Services Inc.) • Developed and executed full staffing plan for NMS, Inc. office supporting Baha Mar Resort, a $3.5B luxury integrated-resort located in Nassau, Bahamas; targeted opening of Summer 2015. • Sole recruitment professional, responsible for staffing 100 employees ranging from entry-level to executives. Sourced, screened, interviewed, and extended offers to all Orlando and Miami employees. • Collaborated with NMS HR Manager to develop policies, procedures and programs for new employees including onboarding, team member handbook, application process, and internal career development. September 2006 - May 2014 Human Resources Consultant (Various clients) • Provided contract full-cycle recruitment services including resume screening, interviewing, candidate recommendations, and job offers. • Clients included Lockheed Martin, National Museum of Crime & Punishment, WonderWorks, Revel Entertainment Group, and Uber Ops (now Ruvos). • Writing and editing collaboration with international author/speaker Simon T. Bailey of The Brilliance Institute. Show less