Dakshesh Patel

Systems Administrator at VersaBank
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Contact Information
us****@****om
(386) 825-5501
Location
London, Ontario, Canada, CA
Languages
  • English -
  • Hindi -
  • Gujarati Native or bilingual proficiency

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5.0

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Rutu Patel

I have known Dakshesh since I was a child. His knowledge of the fundamentals of Network and Security Architecture is exceptional. Whether it’s setting up a server at the college level or Managing or Leading people especially when it comes to Event Management. He is still my go-to person for advice in Network and Security Related Task. His positive attitude and appetite for learning is what sets him apart. I would highly recommend Dakshesh.

LinkedIn User

Dakshesh was a student of GUJARAT POWER ENGINEERING AND RESEARCH INSTITUTE, MEHSANA in the Computer Department. During his entire study program Dakshesh proved to be an intelligent and resourceful student. Dakshesh successfully coordinated different college level activities. He is a good leader, positive thinker and self starter. He also actively contributed in student training and placement related activities. I can offer him my support in his application in any demanding position. I am confident that he will be an enthusiastic, hardworking and rewarding as always.

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Experience

    • Canada
    • Banking
    • 100 - 200 Employee
    • Systems Administrator
      • Apr 2022 - Present

    • Canada
    • Outsourcing and Offshoring Consulting
    • 300 - 400 Employee
    • Help Desk Support Specialist
      • Sep 2020 - Apr 2022

      • Modified SnipeIT architecture to host an Asset management tool for company. • Implemented PXE boot infrastructure helped fasten the computer imaging process (bulk rollouts). • Assist management in creating security training materials pertaining to computer usage best practices. • Applying latest security updates and monitoring system performance to ensure technical efficiency. • Creating AD accounts; applying O365 licenses and mailboxes; Implementing group polices based on the line of businesses. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Desk Representative
      • Oct 2018 - Jun 2020

      • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations. • Answered customer questions and addressed concerns, resulting in 40% reduction in complaint calls. • Trained 5 new employees each quarter in procedures and policies in order to maximize team performance. • Answered 70+ inbound calls per day and directed to designated individuals or departments. • Cultivated impactful relationships with customers and drove business development by delivering product knowledge. Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Group / Peer Tutor
      • Oct 2018 - Dec 2019

      • Mentor students in IT and Security Management, including assisting with time management, workflow management and general learning skills. • Guided students in Network Security & Components, OS & Applications, Web Security, and Security Planning courses. • Spent most of the time helping students with CCNA labs, Ethical Hacking labs and explaining concepts of networking based on current approaches, technology options and individual student’s needs. • Mentor students in IT and Security Management, including assisting with time management, workflow management and general learning skills. • Guided students in Network Security & Components, OS & Applications, Web Security, and Security Planning courses. • Spent most of the time helping students with CCNA labs, Ethical Hacking labs and explaining concepts of networking based on current approaches, technology options and individual student’s needs.

    • India
    • Education Management
    • 1 - 100 Employee
    • Teaching Assistant
      • May 2017 - Dec 2017

      • Prepared innovative lesson plans and teaching methods to educated Civil and Mechanical students about Computer Programming Language C and Python. • Monitored student activity in class and provided guidance in course development. • Performed administrative and clerical work; corrected and graded exam papers and prepared progress reports of students. • Set new department record for overall student passing rate raised to 85% from 45%. • Prepared innovative lesson plans and teaching methods to educated Civil and Mechanical students about Computer Programming Language C and Python. • Monitored student activity in class and provided guidance in course development. • Performed administrative and clerical work; corrected and graded exam papers and prepared progress reports of students. • Set new department record for overall student passing rate raised to 85% from 45%.

  • Archna Graphics
    • Mehsana, Gujarat, India
    • Graphics Designer
      • Nov 2013 - Dec 2017

      Voluntarily working at Archna Graphics - a small graphic design company. Used to design banners, flyers, logo making, invitation cards, etc. all by using Adobe Photoshop CC, Illustrator CC, and Lightroom CC. Also having an intermediate level of knowledge in CorelDraw Voluntarily working at Archna Graphics - a small graphic design company. Used to design banners, flyers, logo making, invitation cards, etc. all by using Adobe Photoshop CC, Illustrator CC, and Lightroom CC. Also having an intermediate level of knowledge in CorelDraw

Education

  • Fanshawe College
    Post Graduate Certificate, Network and Security Architecture
    2019 - 2019
  • Fanshawe College
    Graduate Certificate, Information Security Management
    2018 - 2018
  • Gujarat Power Engineering and Research Institute
    Bachelor of Engineering (BE), Computer Engineering
    2013 - 2017

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