Senior Account Manager

• Sep 2022 - Present

Director of Franchise Sales & Marketing

• Apr 2022 - Sep 2022

Content Creator

• Jun 2017 - Feb 2022

Advertising Account Manager

• Feb 2020 - Dec 2021

Digital Marketing

• Feb 2019 - Jul 2019

• Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns • Design, build and maintain social media presence • Brainstorm new and creative growth strategies • Collaborate with internal teams to create landing pages and optimize user experience

Account Manager

• Oct 2016 - Jul 2019

Responsible for managing an array of accounts; achieving high B2B sales targets and building a prosperous relationship with new clients. Adequately developed a trusted advisor relationship with key accounts. Utilized Sales CRM tools (SalesForce) to track all pertinent account information and sales progress to reach quarterly quota goals. Effectively maintained current clients satisfaction by monitoring results and customer usage of our service.Worked directly with the department head, sales team, and graphics department to implement and develop integrative strategies to gratify new clients and existing client relationships.Proven ability to manage multiple tasks at a time while paying strict attention to detail:• Made between 150 - 200 calls per day during back issues week and125 - 150 cold calls during print week. Addressed clients’ adchanges or any discrepancies effectively. Handled inbound phoneinquires, emails, and created ad booking forms. Ensured all follow-up correspondences were delivered before deadline through urgency• Accountable for documenting confidential client information intodesired software system (Quickbooks) and experienced with CRMsystems. Responsible for page layouts, contract negotiation andrenegotiations• Occasionally assisted in exhibiting at tradeshows during the week andon weekends when requested in province or out of town• Maintained a high performance during extended work hours

Digital Marketing Apprentice

• Sep 2018 - 2018