Daniel Pointer

Aftersales & Service Support at Quooker B.V.
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Contact Information
us****@****om
(386) 825-5501
Location
Rotterdam, South Holland, Netherlands, NL
Languages
  • Dutch Full professional proficiency
  • English Native or bilingual proficiency

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5.0

/5.0
/ Based on 2 ratings
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Gerrit V.

Daniel has a very professional approach and likes to set his goals as high as possible and sees this as a challenge to meet them. He is a pleasant person to work with and when asked to arrange a specific job you can count on him that it will be done correctly. I would say that Daniel can do a lot more than is possible in his current role/position and can recommend him as a strong driven worker and collegue.

Marco Baaij

Daniel is a nice, friendly and social person, which is giving all his effort. A pleasure to work with him! He's always prepared to go the extra mile to get the job done. Daniel is an asset to any company.

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Experience

    • Netherlands
    • Manufacturing
    • 200 - 300 Employee
    • Aftersales & Service Support
      • Nov 2017 - Present

      Service & Technical Support Specialist supporting Quooker UK customers in my native English language. Troubleshooting technical issues over the phone and ensuring customer satisfaction through delivery of quality Customer Service. Coordinating with Planners, Kitchen Companies, Suppliers and Account Managers to ensure that the Customer Experience is the best it can be. Supplying feedback to R&D and other departments on possible product enhancements and improvements. Planning of Service appointments in SalesForce and coordinating engineers throughout the UK. Show less

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