Eric Barger

Senior Cyber Security Engineer at Colorado Governor's Office of Information Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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Worked with Eric for 6 years. Eric has an amazing work ethic and drive to learn what others are afraid to. Eric has a drive to not only grow as an individual but to grow with the company and help the company succeed. please feel free to contact me for professional or personal references for Eric.

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Credentials

  • Palo Alto Firewall PCNSE New V9 & V10 Training
    Udemy Academy
    Jun, 2021
    - Nov, 2024
  • Cisco Certified Course Completion Certificate ( CCNA )
    Sunset Learning Institute
    Jan, 2021
    - Nov, 2024
  • Implementing and Administering Cisco Networking Technologies
    Cisco
    Jan, 2021
    - Nov, 2024

Experience

  • Colorado Governor's Office of Information Technology
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Cyber Security Engineer
      • May 2019 - Present

      Functions as the security administrator responsible for managing agency and data center firewalls, enterprise Web filtering, endpoint security systems, VPN/remote access, access control, and other security devices. Responsible for the configuration, deployment, and maintenance of the comprehensive enterprise security infrastructure. Completes any necessary security reports and audit responses, ensures that the state is compliant with all applicable regulations and participates in statewide working groups for developing state security policies, guidelines, best practices, and strategy. Perform migrations from legacy port based Firewall to Palo Alto NGFW converting Port based policies to Application IDs, NATs, Security Profiles, Server Profiles, Network configurations , and S2S VPN Tunnels Show less

  • ZOLL Medical Corporation
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Tier II Suport
      • Aug 2009 - Jan 2019

      Provided Tier I and Tier II technical support for a proprietary EMS software system, including assisting clients with server migrations and providing after-hours support. Maintained and set up VM servers. • Served as late shift team lead, team trainer, and training modular developer, as well as QA reviewer and writer for potential FDA complaints. • Avoided $M in lost revenue by providing para-support and training to customers who were at risk of canceling their accounts and playing an instrumental role in their decision to remain clients. • Boosted customer satisfaction ratings ~10% through role playing and demonstrations. • Saved $KK in annual payroll costs. Show less

  • Spectrum HR Systems
    • Denver CO
    • SQL Support Specialist
      • Oct 2008 - May 2009

      Acted as primary support representative for proprietary iVantage HR software. Troubleshot issues generated by client calls or emails, 90% of which were SQL Database-related. Determined optimal resolution after troubleshooting iVantage, SQL, and Windows Server issues via remote connection to user PCs and servers. • Significantly decreased client down time by learning how to use Crystal Reports and providing troubleshooting to customers. Acted as primary support representative for proprietary iVantage HR software. Troubleshot issues generated by client calls or emails, 90% of which were SQL Database-related. Determined optimal resolution after troubleshooting iVantage, SQL, and Windows Server issues via remote connection to user PCs and servers. • Significantly decreased client down time by learning how to use Crystal Reports and providing troubleshooting to customers.

  • Clarity Commerce Solutions
    • Aurora CO
    • SQL / Network
      • 2008 - Oct 2008

      Provided level I technical support, including re-imaging new PCs, setting up and repairing internet connections, serving as a ticket control monitor, and writing a variety of scripts. Provided level I technical support, including re-imaging new PCs, setting up and repairing internet connections, serving as a ticket control monitor, and writing a variety of scripts.

Education

  • IT Technical Institute Colorado
    Associate's degree, Computer Systems Networking and Telecommunications
    2006 - 2008

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