Simon Le Huray

Customer Service Manager at Jersey Water
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Contact Information
us****@****om
(386) 825-5501
Location
JE
Skills

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Bio

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Credentials

  • Member (MCIM)
    CIM | The Chartered Institute of Marketing
    Jul, 2006
    - Nov, 2024
  • Chartered Marketer (CMktr)
    CIM | The Chartered Institute of Marketing
    Jun, 2008
    - Nov, 2024
  • Mental Health First Aider
    Mental Health First Aid (MHFA) England

Experience

  • Jersey Water
    • Jersey
    • Utilities
    • 1 - 100 Employee
    • Customer Service Manager
      • Jan 2016 - Present

      Jersey Water is the sole supplier of treated mains water to the Island of Jersey. In this role, I have responsibility for leading a team to ensure the consistent delivery of customer experience throughout the organisation. Responsible for billing, CRM and digital delivery, marketing communications and initiatives that promote water efficiency, digital adoption and leading customer and stakeholder engagement programmes. Jersey Water is the sole supplier of treated mains water to the Island of Jersey. In this role, I have responsibility for leading a team to ensure the consistent delivery of customer experience throughout the organisation. Responsible for billing, CRM and digital delivery, marketing communications and initiatives that promote water efficiency, digital adoption and leading customer and stakeholder engagement programmes.

  • Government of Jersey
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Organisational Development Team - Lean Manager
      • Mar 2015 - Dec 2015

  • Jersey Tourism
    • Jersey, United Kingdom
    • Head of Marketing
      • Jul 2005 - Feb 2015

  • Jersey Post
    • Jersey
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Head of Business Development
      • Nov 1999 - Jun 2005

  • JT Group Limited
    • United Kingdom
    • Telecommunications
    • 300 - 400 Employee
    • Sales & Marketing
      • Sep 1985 - Oct 1999

Education

  • CIM | The Chartered Institute of Marketing
    Diploma in Marketing, Marketing
    2001 - 2002
  • Chartered Management Institute
    Extended Diploma in Management and Leadership (Level 5), ExtManagement and Leadership
    2015 - 2016
  • Chartered Institute of Marketing
    PG DipM (Level 7), Marketing
    2003 - 2005
  • Highlands College, Jersey
    Engineering (Telecommunications)
    1986 - 1989

Community

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