Experience

Leafbuyer Technologies, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Manager Of Client Services

  • Jan 2022 - Present

  Greenwood Village, Colorado, United States



Chuck Latham Associates, Inc.

• United States
• Wholesale
• 100 - 200 Employee

• Client Services Manager

  • Jun 2017 - Jan 2022

  Parker, Colorado Acts as a liaison between the company and its clients to provide customers with reliable and impeccable operational, retail and marketing strategy execution in the Pet Manufacturing and Distribution Industry. Develops and manages monthly objectives to ensure service level agreements are met. Identifies areas for improvement to add value and assist with meeting client’s Retail Execution Key Business Indicators. Participates in strategic and budget planning. Maintains excellent rapport with all… Show more Acts as a liaison between the company and its clients to provide customers with reliable and impeccable operational, retail and marketing strategy execution in the Pet Manufacturing and Distribution Industry. Develops and manages monthly objectives to ensure service level agreements are met. Identifies areas for improvement to add value and assist with meeting client’s Retail Execution Key Business Indicators. Participates in strategic and budget planning. Maintains excellent rapport with all levels of management. Influences client decision making by keeping well-informed of all aspects of the customer’s needs and how our company can best provide support within the market. Show less



Joseph's Journey

• Executive Director

  • Dec 2014 - Jan 2022

  Lakewood, Colorado Utilize process management and operational expertise to re-invent and oversee the nonprofit organization’s financial and operational activities. Create and implement the annual operating budget, fundraising and strategic plans to achieve revenue goals, manage costs and ensure sustainability. Facilitate and support the efforts of the 12-member Board of Directors and its committees. Lead volunteers to do their best work, fulfill the organization's mission and achieve goals for mission excellence,… Show more Utilize process management and operational expertise to re-invent and oversee the nonprofit organization’s financial and operational activities. Create and implement the annual operating budget, fundraising and strategic plans to achieve revenue goals, manage costs and ensure sustainability. Facilitate and support the efforts of the 12-member Board of Directors and its committees. Lead volunteers to do their best work, fulfill the organization's mission and achieve goals for mission excellence, financial stability and community engagement. Show less



Safeway

• Retail
• 700 & Above Employee

• Manager, Retail Audit Services II

  • Sep 2012 - Sep 2014

  Greater Denver Area Accountable for implementation of new initiatives including design, delivery, and continuous improvement, to support corporate and division management and internal and external clients. Focused on advancing technology and implementing effective management strategies to develop projects in collaboration with cross-functional partners and clients. Interacted with current and prospective clients regarding Retail Service Insight programs. Created marketing presentations to effectively promote… Show more Accountable for implementation of new initiatives including design, delivery, and continuous improvement, to support corporate and division management and internal and external clients. Focused on advancing technology and implementing effective management strategies to develop projects in collaboration with cross-functional partners and clients. Interacted with current and prospective clients regarding Retail Service Insight programs. Created marketing presentations to effectively promote services and enhance branding campaign. Ensured consistency of all departmental functions; developed, implemented, and monitored standards to provide accurate business information to stakeholders and identify technological advancement opportunities. Utilized web technology, database development, and reporting methodologies to manage over 20,000 annual audits and surveys, 500 pricing jobs, and multi-level client projects. Manage total annual operating budget including payroll, expense, and capital of over $5.5 million.

• Manager, Retail Audit Services

  • Jun 2004 - Sep 2012

  Greater Denver Area Developed and monitored schedules, standards, and procedures for efficient work processes. Hired and provided guidance for staff training and development through effective performance and management systems. Oversaw management of human resource-related issues. Collaborated with division management to establish retail department expectations, efficient execution of Retail Service Specialist programs, and ensure all levels of management understand program initiatives and purposes. Facilitated… Show more Developed and monitored schedules, standards, and procedures for efficient work processes. Hired and provided guidance for staff training and development through effective performance and management systems. Oversaw management of human resource-related issues. Collaborated with division management to establish retail department expectations, efficient execution of Retail Service Specialist programs, and ensure all levels of management understand program initiatives and purposes. Facilitated meetings to train on agreed target areas. Analyzed reports and records to identify areas of improvement and coordinate efforts to implement progress. Identified trends from source data and reported recommendations to key management. Assigned areas of responsibility, allocated resources, trained staff, and met strict deadlines in project completion. Implemented processes to improve performance and increase efficiency.

• Manager, Corporate Retail Operations Communications

  • Sep 2001 - Jun 2004

  Pleasanton, California Managed communications, presentations, and broadcasts for Retail Operations and Executive Management teams. Streamlined creation of quarterly reports and presentations to bring consistency and incorporate new technology. Collaborated with cross-functional partners and departments to ensure obtainment of accurate data. Traveled to all U.S. and Canadian divisions. Created quarterly Town Hall Presentations, Financial Overviews, Board of Directors reviews, monthly internal distance learning… Show more Managed communications, presentations, and broadcasts for Retail Operations and Executive Management teams. Streamlined creation of quarterly reports and presentations to bring consistency and incorporate new technology. Collaborated with cross-functional partners and departments to ensure obtainment of accurate data. Traveled to all U.S. and Canadian divisions. Created quarterly Town Hall Presentations, Financial Overviews, Board of Directors reviews, monthly internal distance learning satellite broadcasts, and training videos. Coordinated annual management meeting for 350+ division Presidents, Vice Presidents, and District Managers. Facilitated training of new managers within Corporate Retail Operations. Acted as moderator in monthly division operations meetings.

• Specialist, Corporate Retail Operations

  • Jun 2000 - Sep 2001

  Pleasanton, California Delivered technical and presentation support for Retail Operations and Executive Management. Ensured obtainment of accurate data. Worked with marketing, supply, and finance departments to properly prepare and present results. Analyzed service, sales, marketing, and financial data. Assisted President and CEO in answering written communications from customers.



Astro Konica Business Technologies

• Marketing and Sales Administrator

  • Aug 1998 - Jun 2000

  Livermore, California Implemented marketing strategies and reporting systems to support sales management and field sales representatives. Created tracking systems to manage workflow, sales, customer contracts, installations, and financing. Managed bonus criteria, reporting, and lead generation. Hired and trained administrative staff.



Coca-Cola Europacific Partners

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Traditional Sales and Market Administrator

  • Aug 1994 - Aug 1998

  Pleasanton, California

• Desktop Publishing and Graphics Specialist II

  • Oct 1991 - Aug 1994

  Irvine, California

• Desktop Publishing and Graphics Specialist I

  • Oct 1989 - Oct 1991

  Irvine, California