Experience

Sofitel Legend Metropole Hanoi

• Vietnam
• Hospitality
• 1 - 100 Employee

• Concierge

  • Oct 2022 - Present

  Planning Transportation for hotel guests (Airport pick up/drop off, Tour service, Hanoi Sightseeing) Consulting service destinations for hotel guests Managing bell team Planning Transportation for hotel guests (Airport pick up/drop off, Tour service, Hanoi Sightseeing) Consulting service destinations for hotel guests Managing bell team



RMIT Tourism & Hospitality Management Club

• Vietnam
• Hospitality
• 1 - 100 Employee

• President

  • Jan 2022 - Jul 2022

  Organization´s representative, conflicts moderator, change manager. Represent professional image, vision of T&H organizations in diverse international settings. Organize events that sustainably enhance reputation of organizations in public's eyes, manage teams by roles-clarification, task-division, misunderstanding-reconcile. Superior customer-relationship development skills and negotiation experiences. Organization´s representative, conflicts moderator, change manager. Represent professional image, vision of T&H organizations in diverse international settings. Organize events that sustainably enhance reputation of organizations in public's eyes, manage teams by roles-clarification, task-division, misunderstanding-reconcile. Superior customer-relationship development skills and negotiation experiences.