Hồ Kim Hiền

Operations Manager at PITO - A New Way To Order Food At Work
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • English Limited working proficiency

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Bio

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Experience

    • Vietnam
    • Food and Beverage Services
    • 1 - 100 Employee
    • Operations Manager
      • May 2022 - Present

    • Operations Supervisor
      • Jul 2021 - May 2022

    • Operation Leader
      • Nov 2020 - Jul 2021

      Nền tảng đặt dịch vụ ăn uống cho doanh nghiệp đầu tiên tại Việt Nam

    • United States
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Senior Sales Operations & Admin
      • Mar 2019 - Aug 2020

      - Working closely with the relevant departments to build and improve the sales process in order ensure the effective coordination in an organization. - Propose and monitor training programs; prepares materials and efficient Sales kits for sales forces. - Assist Sales Director to implement the efficient training activities ( sales process, product, customer service, soft skill,...) - Responsible for Sales Team performance tracking report and Sales Report (Weekly, Monthly, Yearly) to Sales Director in order to give an overview of the sales activities. - Ensuring compliance with company terms, conditions and meet the performance requirements. - Handling Sales Commission calculation and sales payroll for sales team. Show less

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Assistant
      • Oct 2018 - Dec 2018

    • Vietnam
    • Food & Beverages
    • 1 - 100 Employee
    • Sales Executive
      • Dec 2015 - Oct 2018

      - Responsible for analysing the revenue, margin and profit year - over - year as well as the market to determine potential customers, targets and main categories for the current year. - Successfully increased revenue (average 100% - 125%), the number of new customers and products per month to complete Yearly KPI targets. - Communicating with customers and colleagues with professional collaboration. - Offering optimal solution to solve the customer's problem and maintaining an extraordinary level of Customer Service to ensure a superior customer experience. - Handling Sales Team Forecast, Sales Planning, Report (Daily, Weekly, Monthly and Yearly) to Regional Sales Manager. Show less

    • Vietnam
    • Hospitality
    • 1 - 100 Employee
    • Food & Beverage Attendant
      • Jan 2015 - Oct 2015

    • Vietnam
    • Education Administration Programs
    • 100 - 200 Employee
    • Executive of External Relation Department - CLUB
      • Jul 2014 - Oct 2014

Education

  • University Finance and Marketing
    Bachelor of Business Administration (BBA), Hospitality Administration/Management
    2011 - 2015

Community

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