Manager, Provider Onboarding

• Jan 2022 - Present

Post-Acute Care Engagement Manager

• 2021 - Jan 2022

ACO Government Programs

• 2018 - 2021

Accountable for performance in the Medicare Shared Savings Program (MSSP), and system Medicare Advantage (MA) contracts. Work closely with system leadership, hospital and clinic operators, and payer specific units (CMS and system-owned health plan, SWHP) to ensure contract success. • Subject-matter expert in regulatory programs: MACRA, MIPS, MSSP, Quality Payment Program (QPP), Direct Contracting.• MSSP shared savings in 2018 ($18.7M), 2019 ($34.3M), and 2020 ($47.1M). YoY improvement in quality scores and performance outcomes.

Performance Management & Quality Improvement

• 2017 - 2018

• Assisted in achieving Level 3 NCQA PCMH recognition for the organization and five clinics.• Developed, organized, and consolidated organizational and clinical evidence documentation for NCQH PCMH recognition for subsidiary, Columbia Medical Associates. • Assisted in achieving Level 3 NCQA PCMH recognition for the organization and five clinics.• Developed, organized, and consolidated organizational and clinical evidence documentation for NCQH PCMH recognition for subsidiary, Columbia Medical Associates.

Graduate Teaching Assistant

• 2017 - 2018

Fall 2017: • Health Care Cost Accounting • Human Resources ManagementSpring 2018: • Health Care Finance • Marketing for Healthcare Organizations• Led and taught graduate students with the use of real case scenarios and excel analysis tools. • Supervised graduate students and projects.• Developed, updated, and managed course syllabi and gradebooks. • Maintained office hours for student one-on-one and team meetings. Fall 2017: • Health Care Cost Accounting • Human Resources ManagementSpring 2018: • Health Care Finance • Marketing for Healthcare Organizations• Led and taught graduate students with the use of real case scenarios and excel analysis tools. • Supervised graduate students and projects.• Developed, updated, and managed course syllabi and gradebooks. • Maintained office hours for student one-on-one and team meetings.

Senior Data Analyst

• 2012 - 2016

• Managed over 650,000 records of data/information on confidential database. ​• Interviewed, hired, trained, and mentored over 35 student employees.​• Facilitated weekly training meetings with student employees. • Managed over 650,000 records of data/information on confidential database. ​• Interviewed, hired, trained, and mentored over 35 student employees.​• Facilitated weekly training meetings with student employees.

Executive Intern

• 2015 - 2015

• Core competencies: capital budgeting, financial statement analysis, benchmark analysis. ​• Conducted an organization-wide compensation analysis which led to changes in finalized fiscal budget with overhead cost reduction.​• Directed an Employee Engagement survey - presenting results to Executive team, managers, and supervisors throughout the organization. • Core competencies: capital budgeting, financial statement analysis, benchmark analysis. ​• Conducted an organization-wide compensation analysis which led to changes in finalized fiscal budget with overhead cost reduction.​• Directed an Employee Engagement survey - presenting results to Executive team, managers, and supervisors throughout the organization.

Manager

• 2014 - 2014

I was flown from BYU-Idaho to help bridge the gap between management at the BYU-Hawaii Alumni Office. I acted as manager, trainer, and advisor at BYU-Hawaii for a period of three months​• Documented standard operating procedures (SOPs), business processes, and training manuals for continued growth/improvement. ​• Involved in the hiring and training of incoming Alumni Services Manager.​• Trained 7 student employees I was flown from BYU-Idaho to help bridge the gap between management at the BYU-Hawaii Alumni Office. I acted as manager, trainer, and advisor at BYU-Hawaii for a period of three months​• Documented standard operating procedures (SOPs), business processes, and training manuals for continued growth/improvement. ​• Involved in the hiring and training of incoming Alumni Services Manager.​• Trained 7 student employees