Experience

TrueCar, Inc.

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Director, Data Operations

  • Sep 2020 - Present

  As the Director of the Data Operations team, I manage a team of analysts working across a collection of core data sets that support TrueCar's products and experiences: -Vehicle data enables a lot of our consumer experiences like vehicle configuration, marketplace, research & rankings pages, and much more. -Inventory data sourced from our dealership network, with vehicle attributes, pricing, and images power our consumer experience, either matching their configured vehicle to… Show more As the Director of the Data Operations team, I manage a team of analysts working across a collection of core data sets that support TrueCar's products and experiences: -Vehicle data enables a lot of our consumer experiences like vehicle configuration, marketplace, research & rankings pages, and much more. -Inventory data sourced from our dealership network, with vehicle attributes, pricing, and images power our consumer experience, either matching their configured vehicle to inventory in their area or available to ship to them. -Sales data from our dealer network powers our attribution platform, supporting billing, revenue generation, client performance tracking, and a variety of internal reporting needs. Our team also monitors our attribution pipeline and process for issues. -Transaction data from our dealer network allows us to provide consumers with critical market context and insights so they can better understand whether a price on a vehicle is fair. Across all of these data sets, our team functions as subject matter experts to guide new data uses, product design, technical implementation, issue resolution and more. We also manage 3rd party vendors that collect and supply a lot of this data. We're responsible for ensuring the data is being received in a timely manner and meets our standards. With these data sets powering so much of TrueCar's products, we work with a wide array of internal stakeholders on a regular basis, from product to technology to accounting to client facing teams, and everything in between. I take pride in helping the members of my team find continuous growth in their roles, trusting them to take on new responsibilities and projects as they come along. I see fostering development and unblocking my team as my primary responsibilities, and they are what I enjoy most in the role.

• Senior Manager, Data Operations

  • Nov 2018 - Sep 2020

• Manager, Data Operations

  • Jul 2017 - Nov 2018

  I manage the Dealer Data Operations team within the Data Solutions department at TrueCar. My team is comprised of sales data and inventory data operations analysts. Our day-to-day work involves the setup, maintenance and monitoring of sales and inventory data feeds from the thousands of dealerships in the TrueCar network. Our inventory data feeds keep us up to date on all the vehicles our dealerships have in stock so we can make them available to millions of car shoppers on TrueCar.com… Show more I manage the Dealer Data Operations team within the Data Solutions department at TrueCar. My team is comprised of sales data and inventory data operations analysts. Our day-to-day work involves the setup, maintenance and monitoring of sales and inventory data feeds from the thousands of dealerships in the TrueCar network. Our inventory data feeds keep us up to date on all the vehicles our dealerships have in stock so we can make them available to millions of car shoppers on TrueCar.com and all of our partner sites, such as USAA's Car Buying Service. The sales data feeds we manage serve as a core element in our accountable billing models. Many of these feeds also contain pricing information on millions of transactions that power TrueCar's analytics, enabling dealerships and consumers alike gain a better understanding of vehicle pricing in their local markets. Beyond our daily operational tasks, the datasets we manage provide numerous opportunities to work with a wide range of teams within the company on new product enhancements and research projects.

• Senior Operations Analyst

  • Sep 2016 - Jun 2017

  As a Senior Operations Analyst at TrueCar, I was a part of both the sales and inventory data teams. The teams are responsible for the clean, timely and reliable delivery of sales and inventory data from TrueCar's thousands of dealer partners. My role had me supporting the sales and inventory teams in a variety of ways including regular and ad hoc reporting, project planning, prioritization, cross-functional coordination and anything else that comes our way.

• Operations Analyst

  • Sep 2014 - Aug 2016

  As an Operations Analyst on the Dealer Data Operations team at TrueCar, I was responsible for the clean, timely and reliable delivery of sales and inventory data from TrueCar's thousands of dealer partners. Data feed uptime, data quality, vendor management and special projects constituted the bulk of my responsibilities.



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Purchasing Associate

  • Apr 2013 - Sep 2014

  My primary role in this position is to manage and forecast inventory of various fixtures and display items for future store openings and remodels. Doing so involves drafting purchase orders and relaying them to vendors then coordinating the schedule and shipping of the items to warehouses or directly to store locations. This requires daily collaboration with multiple departments within the company as well. Following successful delivery of an order, I am also responsible for ensuring invoices… Show more My primary role in this position is to manage and forecast inventory of various fixtures and display items for future store openings and remodels. Doing so involves drafting purchase orders and relaying them to vendors then coordinating the schedule and shipping of the items to warehouses or directly to store locations. This requires daily collaboration with multiple departments within the company as well. Following successful delivery of an order, I am also responsible for ensuring invoices are processed promptly and that any discrepancies are solved. When new items are being developed, I am also involved in sourcing vendors and seeking bids for production of the new item. I take part in negotiations with vendors over pricing, lead times, build quality and design details in development processes. Finally, I support my team of five with any additional assistance as required, ranging from administrative duties to special projects. Show less My primary role in this position is to manage and forecast inventory of various fixtures and display items for future store openings and remodels. Doing so involves drafting purchase orders and relaying them to vendors then coordinating the schedule and shipping of the items to warehouses or directly to store locations. This requires daily collaboration with multiple departments within the company as well. Following successful delivery of an order, I am also responsible for ensuring invoices… Show more My primary role in this position is to manage and forecast inventory of various fixtures and display items for future store openings and remodels. Doing so involves drafting purchase orders and relaying them to vendors then coordinating the schedule and shipping of the items to warehouses or directly to store locations. This requires daily collaboration with multiple departments within the company as well. Following successful delivery of an order, I am also responsible for ensuring invoices are processed promptly and that any discrepancies are solved. When new items are being developed, I am also involved in sourcing vendors and seeking bids for production of the new item. I take part in negotiations with vendors over pricing, lead times, build quality and design details in development processes. Finally, I support my team of five with any additional assistance as required, ranging from administrative duties to special projects. Show less



PAWS Chicago

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Intern

  • Mar 2012 - Jun 2012

  My primary role at PAWS was in supporting staff in both animal care and customer assistance needs. A large part of it was helping people who came into the shelter find the right pet for their homes and families. I also did light administrative duty from time to time. On one occasion I helped organize and support a public adoption drive held in downtown Chicago. I shadowed the main event coordinator and provided assistance however it was requested. My primary role at PAWS was in supporting staff in both animal care and customer assistance needs. A large part of it was helping people who came into the shelter find the right pet for their homes and families. I also did light administrative duty from time to time. On one occasion I helped organize and support a public adoption drive held in downtown Chicago. I shadowed the main event coordinator and provided assistance however it was requested.



Hawa-E! Restaurant

• Assistant Manager

  • May 2009 - Jun 2010

  My main responsibility was customer service as I was often the only native English speaker on duty. I would take orders and act as a cashier and help with food preparation when necessary. My other roles included keeping inventory, ordering food and supplies, doing sales counts at closing, manage employee scheduling and some payroll work. My main responsibility was customer service as I was often the only native English speaker on duty. I would take orders and act as a cashier and help with food preparation when necessary. My other roles included keeping inventory, ordering food and supplies, doing sales counts at closing, manage employee scheduling and some payroll work.



Target

• United States
• Retail
• 700 & Above Employee

• Backroom Team Member

  • Nov 2007 - Feb 2008

  Back-room team members' primary responsibility was in maintaining stock levels on the main sales floor. Aside from that, duties included tracking inventory, loading and unloading trucks, maintaining the back-room and occasionally helping customers on the sales floor. Back-room team members' primary responsibility was in maintaining stock levels on the main sales floor. Aside from that, duties included tracking inventory, loading and unloading trucks, maintaining the back-room and occasionally helping customers on the sales floor.