Alan Milasius

Customer Service Representative at Sheltair
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Contact Information
us****@****om
(386) 825-5501

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Ian Arendt

In our interactions, Alan has demonstrated a zeal for aviation and drive for success. Combined with his business background, Alan would be a benefit for any organization. Alan is personable and engaging, and he would interact well with a wide variety of people.

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Credentials

  • Ground Instructor - Advanced & Instrument
    Federal Aviation Administration
    Mar, 1994
    - Nov, 2024
  • Commercial Pilot
    Federal Aviation Administration
    Nov, 1993
    - Nov, 2024
  • Instrument Pilot
    Federal Aviation Administration
    Apr, 1992
    - Nov, 2024
  • Certified Public Accountant
    American Institute of Certified Public Accountants
    Jun, 1976
    - Nov, 2024
  • Aircraft Flight Instructor
    Federal Aviation Administration
    Jun, 1994
    - Nov, 2024
  • Aircraft Flight Instructor - Instrument
    Federal Aviation Administration
    Jan, 1996
    - Nov, 2024

Experience

  • Sheltair
    • United States
    • Aviation and Aerospace Component Manufacturing
    • 100 - 200 Employee
    • Customer Service Representative
      • Feb 2023 - Present

      Customer Service Representative engaged in enthusiastically, professionally and expediently acting as one of the main points of contact with inbound and outbound pilots and processing their service requests. Customer Service Representative engaged in enthusiastically, professionally and expediently acting as one of the main points of contact with inbound and outbound pilots and processing their service requests.

  • No-company. (Self-employed.)
    • Market Research
    • 700 & Above Employee
    • Aviation Professional
      • Jul 1971 - Present

      Commercial pilot with instrument rating, instrument-rated flight instructor certificate and advanced & instrument ground instructor certificate. Airline Transport Pilot (single-engine) candidate (fall 2021). Graduate of subcontractor’s B737-200 Airline Training Orientation Program (United Airlines Flight Training Center, Denver CO, 1998). Total flight time accumulated of 1,530 hours [300 hours in “technically-advanced aircraft” (Cirrus SR22) and 480 hours of dual training given]. Author of a comprehensive general aviation flight training reference manual and teaching aid [©1999 & 1991], sourced from FAA aeronautical technical publications, Aeronautical Information Manual and various Pilot Operating Handbooks.

  • Signature Aviation
    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2022 - Feb 2023

      Customer Service Representative engaged in enthusiastically, professionally and expediently acting as one of the main points of contact with inbound and outbound pilots and processing their service requests. Customer Service Representative engaged in enthusiastically, professionally and expediently acting as one of the main points of contact with inbound and outbound pilots and processing their service requests.

  • Holy Name Church
    • Steamboat Springs, Colorado, United States
    • Volunteer
      • Jul 2010 - Nov 2013

      Provided support to Pastor through performance of ministerial functions and scheduling activities. Provided assistance to homebound individuals. Member of Finance Council. Provided support to Pastor through performance of ministerial functions and scheduling activities. Provided assistance to homebound individuals. Member of Finance Council.

  • ABN AMRO Bank N.V.
    • Netherlands
    • Banking
    • 700 & Above Employee
    • Senior Vice President (multiple positions)
      • Oct 1997 - Apr 2006

      Global Leadership Team leader of global quality assurance function. Top-level executive of the North American department, including the functions of: strategic planning; budgeting; compensation modeling; personnel management (including evaluations, hiring, terminations and scheduling); risk analysis validation; and, quality assurance. Global Leadership Team leader of global quality assurance function. Top-level executive of the North American department, including the functions of: strategic planning; budgeting; compensation modeling; personnel management (including evaluations, hiring, terminations and scheduling); risk analysis validation; and, quality assurance.

  • First Midwest Bank
    • United States
    • Banking
    • 700 & Above Employee
    • Senior Vice President (multiple positions)
      • Sep 1985 - Oct 1997

      Director of audit department and later in career added additional functions of corporate secretary and insurance risk manager. Due Diligence Manager inspecting acquisition targets. Director of audit department and later in career added additional functions of corporate secretary and insurance risk manager. Due Diligence Manager inspecting acquisition targets.

  • Arthur Young
    • Accounting
    • 1 - 100 Employee
    • Senior Manager
      • Jul 1976 - Sep 1985

      Managed and conducted assurance audits performed in multiple industries, such as: mutual funds, insurance, national multi-employer and stand-alone pension funds, large manufacturing, airlines, agribusiness and governmental entities. Managed and conducted assurance audits performed in multiple industries, such as: mutual funds, insurance, national multi-employer and stand-alone pension funds, large manufacturing, airlines, agribusiness and governmental entities.

Education

  • Northwestern University - Kellogg School of Management
    Master of Business Administration - MBA, marketing, finance, strategic management, international business
  • Illinois Institute of Technology
    Bachelor of Science - BS, management & accounting
  • University of Illinois Urbana-Champaign
    Certified Public Accountant
    1976 -

Community

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