Call Triage Counsellor

• Jan 2021 - Present

Clinical Intern in Counselling and Psychotherapy

• Sep 2019 - Present

Graduate Student Researcher

• Sep 2019 - Sep 2020

Tutor

• Jan 2019 - Present

-Prepared notes and lecture material -Tailored curriculum to students based on their academic needs and learning styles-Tutored students in Kindergarten Math and English, Grade 2 English reading and comprehension, and Grade 9 and 10 Math and English.-Fostered sense of empowerment and self efficacy in students.

Support Staff

• Apr 2016 - Mar 2020

-Record and remind patients of appointments with the doctor-Monitor urine samples and perform chromatography tests on them-Draw and centrifuge blood-Perform ECG tests.-Fax appropriate prescriptions to pharmacies in Canada-Scan and enter blood work and hepatitis test results-File documents

Undergraduate Teaching Assistant

• Sep 2018 - Jul 2019

Statistics Tutor in Psychology

• Apr 2018 - Sep 2018

District Coordinator

• Jun 2017 - Aug 2017

• Schedules service providers for client visits in areas assigned by manager• Provides work schedules to staff that meet client needs and maximize continuity of care;• Keeps up-to-date with daily changes such as staff availability, changes in client service authorizations and/or care plans• Ensures client and service provider information is accurate and up-to-date in the scheduling database• Provides timely information, through the use of communication technology (telephone, fax, e-mail, voice-mail), to field staff, services providers, co-workers, Managers and Supervisors, clients and customers• Verifies visit confirmations from field staff and processes in a timely manner to be processed by the billing department• Verifies payroll information for field staff in a timely manner ensuring accuracy of hours, mileage, stats and premiums• Contacts CCAC regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates• Works collaboratively as part of a team willing to assist others and mentor new staff• Contributes to the principles of customer-focused service and continuous quality improvement• Functions and completes all duties in compliance with Occupational Health and Safety legislation, regulations, and Carefor policies, procedures, and standards

Poll Clerk

• Apr 2017 - Apr 2017

-Checked ID and compared with list of electors-Filled out appropriate registration, correction, and residential oath forms-Kept track of ballots and their count -Kept up with rotating sheets of elector sequence numbers-Appropriately conducted count of all of the votes and recorded on appropriate forms-Appropriately and correctly signed, packed, and sealed all of the materials according to a manual-Helped with clean up and putting away tables.

Submission Officer

• Jun 2016 - Aug 2016

Summer position -Collect documents for visa applications to the UK-Organize documents to a certain order -Keep track of appointments-Verify passport owner and enter information into the system-Count, package, and ship visa applications at the end of the day with DHL-Assist with printing, document preparation-Collect payment for additional services.

Team Member

• Jun 2014 - Jun 2016

-Take orders-Handle cash register-Prepare and serve food and beverage items-General cleaning tasks -Maintain proper stock for next shift