Yazan Uneisi

Technical Support Specialist at Connexall
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA
Skills

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Bio

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Credentials

  • Architecting with Google Kubernetes Engine
    Coursera
    Oct, 2022
    - Nov, 2024
  • Preparing for Google Cloud Certification: Cloud Engineer Specializatio
    Coursera
    Mar, 2022
    - Nov, 2024
  • Achitecting with Google Kubernetes Engine: Foundations
    Coursera
    Mar, 2022
    - Nov, 2024
  • Google IT Automation Certificate
    Coursera
    Oct, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Oct, 2021
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 8: Internet and the Cloud
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 9: Portable Computing
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • CompTIA A+ (220-1002) Cert Prep 6: Networking, Security, and More
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Microsoft Office 365: Administration (Office 365/Microsoft 365)
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • CompTIA Server+ (SK0-004) Cert Prep: 6 Disaster Recovery
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Introduction to Microsoft 365 for IT Pros
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Office 365 for Administrators: Supporting Users (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Troubleshooting and Debugging Techniques
    Coursera
    Sep, 2020
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Cybersecurity Roles, Processes & Operating System Security
    Coursera
    Aug, 2020
    - Nov, 2024
  • Google Cloud Platform Fundamentals: Core Infrastructure
    Coursera
    Aug, 2020
    - Nov, 2024
  • Introduction to Cybersecurity
    Cisco
    Aug, 2020
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 1: The Basics
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Using Python to Interact with the Operating System
    Coursera
    Jul, 2020
    - Nov, 2024
  • AWS Fundamentals: Going Cloud-Native
    Coursera
    May, 2020
    - Nov, 2024
  • The 2014 Syrian Collegiate Programming Contest
    ICPC - International Collegiate Programming Contest
    Jul, 2014
    - Nov, 2024

Experience

  • Connexall
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Technical Support Specialist
      • Jun 2021 - Present

  • Hyper technology
    • Information Technology Support Specialist
      • Jan 2017 - Dec 2018

      • Administered, managed, and deployed Windows Server 2012/2016 server and it is services AD, DNS, DHCP, and Group Policy. • Ensured all servers hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan. • Operated, deployed and configured services (Bind DNS, Apache Web Hosting, Mail Server, Free Radius, MongoDB, Docker, Nginx, and MySQL) on Linux (Red Hat, Ubuntu, Centos) at Company Internet Service provider in order to keep internet service available for more than 10,000 users. • Optimized services availability (averaging 99.94% uptime) and disaster recovery by designing and implementing backup and fail over plans of the ISP Services (Radius, Billing System, Database). • Increased working productivity by 20% by developing tools/scripts to automate repetitive tasks including server generation routines, optimize system performance and install patches. • Installed HPE Servers (blade, rack) at company's Datacenter. • Worked with ESXi 6.5, Venter 6.5, and Hyper-V on windows server 2012. • Monitored server event logs, performance logs, growth of data on the network, and checked status of nightly server backups. Show less

  • Asia training center
    • Information Technology Help Desk
      • Jun 2016 - Jan 2017

      • Administered Windows Server 2008 (AD, DNS, DHCP, Group Policy, File Sharing) at center • Reduced maintenance costs performing routine preventive maintenance on hardware and software • Installed and updated software on center laptops • Reduced software issues by 70% by applying appropriate group policies on center's laptops • Performed troubleshooting and problem-solving for Windows users • Monitored production systems, applications and network performance • Administered Windows Server 2008 (AD, DNS, DHCP, Group Policy, File Sharing) at center • Reduced maintenance costs performing routine preventive maintenance on hardware and software • Installed and updated software on center laptops • Reduced software issues by 70% by applying appropriate group policies on center's laptops • Performed troubleshooting and problem-solving for Windows users • Monitored production systems, applications and network performance

Education

  • International university for science and technology (IUST)
    Bachelor's degree, Computer Engineering
    2011 - 2016

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