Chris Clark

Head of Support at Copper
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency

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5.0

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Danielle J. Wong

Having been on Startup Laurier for 3 years, I learned the most when I was working directly with Chris. He taught me how to be an effective manager and leader. We are both people who like things done our own way, but as Co-Presidents, we had to adapt and strategize how we could work together and lead our team to achieve Startup Laurier's mission. Chris taught me, as well as other student leaders of the Lazaridis School, that letting go of things you want to control and do yourself was not our job as Presidents. We were there to lead our executive team to success, but measuring it in a way which they were able to learn, grow, and have control of their team and their own role(s). Chris wanted to ensure every single one of our executives was enjoying their work, was happy with their role, and was getting value from their experiences at Startup Laurier. As Co-Presidents, we were simply there to support, guide, and inspire our executive team, and help them when they needed us. Our Vice Presidents were the leaders of their respected portfolios and we were not going to take over and do their job for them. These entrepreneurial and leadership skills, to "let go" has Chris Clark's name written all over it. Chris is a dedicated leader who exuded passion to Startup Laurier, the Waterloo Region startup scene, and fostering entrepreneurship at Laurier. I just know he will have success in his future endeavours and will always bring new and innovative ideas to the table. Working with Chris has been an absolute pleasure and I would definitely do it again.

LinkedIn User

Working with Chris was an absolute pleasure. He displayed initiative from the first day he joined the team, planning two of our largest, most successful events of the year. Chris strategically challenged the norm and changed the format of our events, persuading me to agree with his decisions in the process. I am extremely happy I did, as our largest event of the term (Entrepreneur’s Exchange) had a record breaking attendance of over 150 people (an increase of over 100 people from the previous year). Another of our events (Startup Consulting Competition) was at maximum capacity and executed seamlessly. Chris takes ownership of projects, is able to creatively brainstorm ideas, coordinate necessary logistics, and implements them flawlessly. He has my highest recommendation and will be a strategic asset to any team.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of Support
      • Jul 2023 - Present

      Building a customer support engine at Copper with modern customer experience at the core.Passionate about support? I would love to chat.

    • Senior Digital Success Manager
      • Feb 2023 - Aug 2023

      Building the digital experience to scale customer success to every customer.

    • Customer Success, Operations
      • May 2022 - Mar 2023

      Jack of all trades to the customer success team.

    • Onboarding Specialist
      • Dec 2020 - May 2022

      Helping build and deliver a world class onboarding experience for our customers.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Success Manager
      • Oct 2018 - Jun 2020

      Delivered an industry leading onboarding and customer success experience for F500 customers.

    • Senior Brand Partnerships (Sr. SDR)
      • Feb 2018 - Oct 2018

    • Brand Partnerships (SDR)
      • Mar 2017 - Feb 2018

      Previously FlashStock acquired by Shutterstock June 2017 (http://bit.ly/2sCBMOM)

  • Ambitions.co
    • Waterloo, Ontario
    • Co-Founder
      • Sep 2015 - Dec 2016

      Special placement in scaling tech companies for top post-secondary graduates. Special placement in scaling tech companies for top post-secondary graduates.

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Co President
      • Apr 2014 - Apr 2016

      Winner - Club of the Year & Best Flagship Event Winner - Club of the Year & Best Flagship Event

    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Startup Services Group / SME, Program Coordinator
      • May 2014 - Aug 2015

Education

  • Wilfrid Laurier University
    BA, Environment with a focus in Business

Community

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