Darren Hartshorne Network Technician
Cisco Lab Turtor at Glendale Community College- Claim this Profile
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Topline Score
Bio
Credentials
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Cisco Certified Entry Networking Technician (CCENT)
CiscoMar, 2019- Oct, 2024 -
CompTIA A+
-Dec, 2018- Oct, 2024
Experience
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Glendale Community College
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Glendale, AZ
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Cisco Lab Turtor
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Aug 2017 - Present
Tutor students with the Cisco course lab work and maintain the lab computers and lab routers and switches. Assist with the lab LAN hardware upgrades. Teacher’s assistant for A+ class and labs. Tutor students with the Cisco course lab work and maintain the lab computers and lab routers and switches. Assist with the lab LAN hardware upgrades. Teacher’s assistant for A+ class and labs.
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Wave Broadband
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Port Orchard, WA
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Broadband tech 3
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Sep 2007 - Aug 2016
Installed and serviced residential Television, Phone and Internet services. Orally communicated highly technical information into understandable language for non-technical customers. Trained customers on proper usage of installed devices and services. Troubleshot any problems with commercial/residential service for local businesses ensuring total customer satisfaction. Progressed upward from Broadband Technician I. Installed and serviced residential Television, Phone and Internet services. Orally communicated highly technical information into understandable language for non-technical customers. Trained customers on proper usage of installed devices and services. Troubleshot any problems with commercial/residential service for local businesses ensuring total customer satisfaction. Progressed upward from Broadband Technician I.
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Education
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2016 - 2018
Glendale Community College
Certificate of Completion in Network Technology: Cisco -
2004 - 2007
Bates Technical College
Associate of Technology Degree: Computer Networking System Technician, Computer Networking System Technician
Community
