Andrew J.
IT Support Specialist at First Foundation Inc.- Claim this Profile
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Indonesian Native or bilingual proficiency
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English Full professional proficiency
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Bio
Experience
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First Foundation Inc.
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United States
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Financial Services
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300 - 400 Employee
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IT Support Specialist
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Nov 2021 - Present
● Assist in initial setup and troubleshooting issues in installing, replacing, or upgrading hardware components such as servers, switches, and routers, mainly with a Cisco-based environment. ● Run troubleshooting and diagnostic tests to provide feedback to the team to aid in problem solutions. ● Perform essential maintenance such as equipment cleaning, replacing printer toners, inventory tracking, and ensuring equipment is physically secure and in good condition. ● Respond to daily banking IT Support requests for each internal client and collaborate with the team to solve the problems. Show less
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Resolute LLC
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United States
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Business Consulting and Services
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IT Support Specialist
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Nov 2021 - Present
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Code Ninjas
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United States
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Consumer Services
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700 & Above Employee
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Coding Instructor
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Sep 2021 - Apr 2022
● Introduce Ninjas to the programming world by providing guidance, answering questions, and offering support by creating games utilizing Scratch, JavaScript, Lua, and Java. ● Assist in problem-solving and guide Ninjas toward effective solutions when encountering challenging problems or roadblocks. ● Conduct code reviews to ensure that Ninjas follow best practices, code quality is maintained, and potential issues are identified and addressed. ● Introduce Ninjas to the programming world by providing guidance, answering questions, and offering support by creating games utilizing Scratch, JavaScript, Lua, and Java. ● Assist in problem-solving and guide Ninjas toward effective solutions when encountering challenging problems or roadblocks. ● Conduct code reviews to ensure that Ninjas follow best practices, code quality is maintained, and potential issues are identified and addressed.
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Education
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California State Polytechnic University-Pomona
Bachelor of Science - BS, Computer Science -
Pasadena City College
Engineering and Technology AA, Natural Sciences AA, Computer Science -
Centennial College
Software Engineering Technology -
SMA Santo Aloysius 1 Bandung
High School Diploma, Social Sciences