Shivani Hajela
Senior Director - Customer Lifecycle & Retention at Geologie- Claim this Profile
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Hindi -
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Bio
Experience
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Geologie
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United States
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Cosmetics
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1 - 100 Employee
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Senior Director - Customer Lifecycle & Retention
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Nov 2023 - Present
Lead product management and marketing initiatives to optimize customer lifecycle and drive retention. Lead product management and marketing initiatives to optimize customer lifecycle and drive retention.
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Outpost
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Head of Growth
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Nov 2022 - Sep 2023
*Company dissolved* • Led growth for a pre-seed marketplace connecting restaurants with underutilized retail space to operate food pop-ups; backed by Bling Capital • Built growth organization from ground up, owning go-to-market (GTM), consumer-facing product requirements, demand generation, product positioning; responsible for new customer acquisition and revenue goals *Company dissolved* • Led growth for a pre-seed marketplace connecting restaurants with underutilized retail space to operate food pop-ups; backed by Bling Capital • Built growth organization from ground up, owning go-to-market (GTM), consumer-facing product requirements, demand generation, product positioning; responsible for new customer acquisition and revenue goals
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Amazon
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United States
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Software Development
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700 & Above Employee
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Senior Product Marketing Manager
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Feb 2022 - Nov 2022
Zero-to-one product marketing for confidential ‘internal startup’; crafted GTM strategy with new-to-Amazon channels, influenced product requirements, briefed external agencies
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Senior Product Manager
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Sep 2019 - Feb 2022
• Managed team of PMs to optimize Prime acquisition CXes • Partnered with dedicated engineering team to deliver technical capabilities and business applications • Crafted strategic vision of internal-facing B2B product, building 3-year roadmap based on client needs and collaboration with cross-functional stakeholders • Communicated weekly updates to senior executive team to enhance negotiations with high profile industry partners
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Amazon
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United States
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Software Development
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700 & Above Employee
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MBA Intern - Senior Product Manager
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May 2018 - Aug 2018
Created country prioritization model and defined localized product features for 3-year international expansion roadmap of Prime Student program Created country prioritization model and defined localized product features for 3-year international expansion roadmap of Prime Student program
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Macy's
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United States
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Retail
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700 & Above Employee
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Director, Omni Merchandise Planning
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Jun 2016 - Jun 2017
• Oversaw assortment and demand planning for 605 stores and Macys.com, driving $350M in handbags and accessories sales • Launched new private label product line, growing sales by 125% year-over-year in 150 test stores and Macys.com, rolling out to all stores within one quarter (75% faster than typical reaction time) • Created and implemented career development plans for three direct reports, resulting in early promotion of one direct report
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Senior Associate, Omni Merchandise Planning
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Jun 2015 - May 2016
• Drove assortment and demand planning for Macy’s top 10 growth area (typically only managed by Directors) • Piloted omnichannel “single view of inventory” business model, integrating retail store and Macys.com demand planning (company-wide rollout 2015)
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Associate, Omni Merchandise Planning
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Jun 2014 - May 2015
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Senior Assistant Merchandise Planner
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Mar 2013 - May 2014
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Assistant Merchandise Planner
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Sep 2012 - Feb 2013
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Merchant Executive Development Program
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Jun 2012 - Aug 2012
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Education
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Columbia Business School
Master of Business Administration - MBA -
Cornell University
BA, Economics, Minor in Law and Society