Shivani Hajela

Senior Director - Customer Lifecycle & Retention at Geologie
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Hindi -

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Experience

    • United States
    • Cosmetics
    • 1 - 100 Employee
    • Senior Director - Customer Lifecycle & Retention
      • Nov 2023 - Present

      Lead product management and marketing initiatives to optimize customer lifecycle and drive retention. Lead product management and marketing initiatives to optimize customer lifecycle and drive retention.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Head of Growth
      • Nov 2022 - Sep 2023

      *Company dissolved* • Led growth for a pre-seed marketplace connecting restaurants with underutilized retail space to operate food pop-ups; backed by Bling Capital • Built growth organization from ground up, owning go-to-market (GTM), consumer-facing product requirements, demand generation, product positioning; responsible for new customer acquisition and revenue goals *Company dissolved* • Led growth for a pre-seed marketplace connecting restaurants with underutilized retail space to operate food pop-ups; backed by Bling Capital • Built growth organization from ground up, owning go-to-market (GTM), consumer-facing product requirements, demand generation, product positioning; responsible for new customer acquisition and revenue goals

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Product Marketing Manager
      • Feb 2022 - Nov 2022

      Zero-to-one product marketing for confidential ‘internal startup’; crafted GTM strategy with new-to-Amazon channels, influenced product requirements, briefed external agencies

    • Senior Product Manager
      • Sep 2019 - Feb 2022

      • Managed team of PMs to optimize Prime acquisition CXes • Partnered with dedicated engineering team to deliver technical capabilities and business applications • Crafted strategic vision of internal-facing B2B product, building 3-year roadmap based on client needs and collaboration with cross-functional stakeholders • Communicated weekly updates to senior executive team to enhance negotiations with high profile industry partners

    • United States
    • Software Development
    • 700 & Above Employee
    • MBA Intern - Senior Product Manager
      • May 2018 - Aug 2018

      Created country prioritization model and defined localized product features for 3-year international expansion roadmap of Prime Student program Created country prioritization model and defined localized product features for 3-year international expansion roadmap of Prime Student program

    • United States
    • Retail
    • 700 & Above Employee
    • Director, Omni Merchandise Planning
      • Jun 2016 - Jun 2017

      • Oversaw assortment and demand planning for 605 stores and Macys.com, driving $350M in handbags and accessories sales • Launched new private label product line, growing sales by 125% year-over-year in 150 test stores and Macys.com, rolling out to all stores within one quarter (75% faster than typical reaction time) • Created and implemented career development plans for three direct reports, resulting in early promotion of one direct report

    • Senior Associate, Omni Merchandise Planning
      • Jun 2015 - May 2016

      • Drove assortment and demand planning for Macy’s top 10 growth area (typically only managed by Directors) • Piloted omnichannel “single view of inventory” business model, integrating retail store and Macys.com demand planning (company-wide rollout 2015)

    • Associate, Omni Merchandise Planning
      • Jun 2014 - May 2015

    • Senior Assistant Merchandise Planner
      • Mar 2013 - May 2014

    • Assistant Merchandise Planner
      • Sep 2012 - Feb 2013

    • Merchant Executive Development Program
      • Jun 2012 - Aug 2012

Education

  • Columbia Business School
    Master of Business Administration - MBA
    2017 - 2019
  • Cornell University
    BA, Economics, Minor in Law and Society
    2008 - 2012

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