María Ollero Sunyer
Marketing Director at INFINI CONCEPTS- Claim this Profile
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Español Native or bilingual proficiency
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Catalán Native or bilingual proficiency
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Inglés Full professional proficiency
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Alemán Limited working proficiency
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Francés Limited working proficiency
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Italiano Professional working proficiency
Topline Score
Bio
Sarah Belanger
I had the pleasure of working with Maria at the Waldorf Astoria Hotel, The Palm, Dubai, UAE. During this period, she showcased herself as a true hospitality professional - she was committed, self-driven and passionate about her work. She is a hard worker but she also has also the ability to keep everyone motivated during difficult situations. Her aim was not only provide excellent service to our guests but to offer them a memorable experience. I’m delighted I had the chance to work Maria and will be only too happy to work with her again.
Abhijay Soam
Its nice to be around a very positive personality like maria. At times she is under immense work pressure but she stays calm and composed whatsoever and always willing to help her colleagues.
Sarah Belanger
I had the pleasure of working with Maria at the Waldorf Astoria Hotel, The Palm, Dubai, UAE. During this period, she showcased herself as a true hospitality professional - she was committed, self-driven and passionate about her work. She is a hard worker but she also has also the ability to keep everyone motivated during difficult situations. Her aim was not only provide excellent service to our guests but to offer them a memorable experience. I’m delighted I had the chance to work Maria and will be only too happy to work with her again.
Abhijay Soam
Its nice to be around a very positive personality like maria. At times she is under immense work pressure but she stays calm and composed whatsoever and always willing to help her colleagues.
Sarah Belanger
I had the pleasure of working with Maria at the Waldorf Astoria Hotel, The Palm, Dubai, UAE. During this period, she showcased herself as a true hospitality professional - she was committed, self-driven and passionate about her work. She is a hard worker but she also has also the ability to keep everyone motivated during difficult situations. Her aim was not only provide excellent service to our guests but to offer them a memorable experience. I’m delighted I had the chance to work Maria and will be only too happy to work with her again.
Abhijay Soam
Its nice to be around a very positive personality like maria. At times she is under immense work pressure but she stays calm and composed whatsoever and always willing to help her colleagues.
Sarah Belanger
I had the pleasure of working with Maria at the Waldorf Astoria Hotel, The Palm, Dubai, UAE. During this period, she showcased herself as a true hospitality professional - she was committed, self-driven and passionate about her work. She is a hard worker but she also has also the ability to keep everyone motivated during difficult situations. Her aim was not only provide excellent service to our guests but to offer them a memorable experience. I’m delighted I had the chance to work Maria and will be only too happy to work with her again.
Abhijay Soam
Its nice to be around a very positive personality like maria. At times she is under immense work pressure but she stays calm and composed whatsoever and always willing to help her colleagues.
Credentials
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Google Ads Essential Training
LinkedInAug, 2022- Nov, 2024 -
Horse Guided Empowerment
Horse Guided EmpowermentJan, 2021- Nov, 2024 -
Reiki Level 2, Usui Method
illuminations wellbeing center dubaiJan, 2020- Nov, 2024 -
Reiki Level 1, Usui Method
Illuminations Well-Being CenterJun, 2019- Nov, 2024 -
Social Media Marketing for Small Business
LinkedInJul, 2018- Nov, 2024 -
Social Media Marketing: Facebook and Twitter
LinkedInJul, 2018- Nov, 2024 -
Advertising on Instagram
LinkedInApr, 2018- Nov, 2024 -
Developing a Style Guide
LinkedInApr, 2018- Nov, 2024 -
Guy Kawasaki on How to Rock Social Media
LinkedInApr, 2018- Nov, 2024 -
Instagram for Business
LinkedInApr, 2018- Nov, 2024 -
Basic Food & Hygiene
Al safa consultancyApr, 2016- Nov, 2024 -
Person in Charge (PIC)
Specifico & Co. Nothing But Food SafetyApr, 2016- Nov, 2024 -
Técnica del Protocolo I y II
Universidad Antonio de NebrijaSep, 2007- Nov, 2024 -
Curso Inteligencia Emocional
Universidad Antonio de NebrijaSep, 2006- Nov, 2024 -
Amadeus Transaccional
Amadeus
Experience
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INFINI CONCEPTS
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United Arab Emirates
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Food and Beverage Services
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1 - 100 Employee
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Marketing Director
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Aug 2021 - Present
Leading marketing and branding strategy for TABŪ, Miss Tess, The Other Side, Hayal and Infini Concepts. Currently working on Hayal pre-opening. Leading marketing and branding strategy for TABŪ, Miss Tess, The Other Side, Hayal and Infini Concepts. Currently working on Hayal pre-opening.
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Gourmet Marketing ME
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Dubai, United Arab Emirates
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Freelance F&B Marketing Strategist
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Feb 2021 - Apr 2022
Passionate Restaurant Marketing Experts With over six years of experience in the restaurant industry in the UAE, Maria founded Gourmet Marketing ME that specialises in restaurant marketing. We truly believe that brand consistency is the key to a successful marketing strategy. Let us take care of your online branding with an impactful social media campaign full of creativity, attention to detail and passion! Services Our marketing experts are ready to assist you in developing a marketing plan that drives your business through different areas: Marketing Strategy Branding - Brand Audit Social Media Marketing Influencers Engagement Graphic Design English copyright
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Steigenberger Hotel Business Bay Dubai
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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F&B Marketing & Social Media Manager - Steigenberger Hotel Dubai
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Apr 2018 - Mar 2021
Responsible for the development & coordination of all strategic marketing activities for the hotel restaurants. In charge of 5 hotel social media accounts. Marketing Strategy · Liaise closely with key operating departments such as F&B, Culinary and Marketing to create calendars of events and promotions. · Creation and implementation of marketing strategy for each event / yearly calendar · Setting out budget, drop schedule and media plan · Using the full marketing mix to promote the restaurants in accordance with the marketing strategy · Keep accurate records of all communication and ensure that all agreed deadlines are met. · Work closely with relevant bloggers and PR contacts to extend brand exposure. Digital and Social Media · Plan and execute all digital marketing, including SEO, marketing database, email, social media and display advertising campaigns · Design, build and maintain our social media presence · Develops engaging, creative and innovative content for regular posts. · Promotes brand-focused messaging on all platforms. · Performing research on current benchmark trends and audience preferences · Measure performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) · Identify trends and insights, and optimize spend and performance based on the insights · Collaborate with internal teams to create landing pages and optimize user experience · Track and analyse social media traffic flow and provide regular internal reports · Engages with users on social media in a timely matter · Attain key performance indicators such as reducing the emailers bounce rate, increasing dwell time or improving conversion · Fix any errors or bugs in online content · Edit and post videos, podcasts and other content to Social media and online sites · Evaluate emerging technologies to meet current & future needs. · Monitors and develops reports on competitor’s activity within social media spaces
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Shawarma Grill House
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Restaurants
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1 - 100 Employee
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Brand consultancy - General Manager
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May 2017 - Feb 2018
A fixed-term F&B consultancy project working on the setting up of business systems for this revolutionary street food concept based on premium quality ingredients, bringing street food to another level. Areas of work: Finance systems implementation Menu Engineering and cost control development and tracking Arrangement of all official documents needed for Dubai Municipality regulations and approvals Implement supplier management strategies to reduce costs Creation and development of marketing plan, development of social media strategies, direc-tion of photo shoots and creation of seasonal product offerings to attract influencer traffic and for brand exposure. Proven ROI results from media campaigns and influencer outreach Human resource management including recruitment, training, PRO services Supervision of floor operations and overseeing Restaurant Manager duties In charge of supply chain logistics for importing special products
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Apparel Group
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United Arab Emirates
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Retail
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700 & Above Employee
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Restaurant, PR and Marketing Manager at Bertin Bistro
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Jun 2016 - May 2017
Areas of work: In charge of the floor operations: capacity for 130pax and more than 50 staff Recruitment of staff and creation of training based in customer service and excellence Development of marketing and PR strategy and management of external PR agency Proven ROI from the marketing campaigns and brand exposure Creation and implementation of the catering menu together with the Executive Chef In charge of contract negotiation, organization and all operations of luxury catering projects
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Wafi Hotels
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Hospitality
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100 - 200 Employee
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Restaurant Manager Sevilles
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Feb 2015 - Jan 2016
Areas of work: Role evolved from Restaurant Manager for Seville's to Duty Manager for all the Wafi Pyramids Restaurants Managing teams to consistently deliver quality of service Deliver profit targets by actively using all sales opportunities to drive business Contribute to F&B, marketing and sales strategy Comply with all F&B brand standards Liaise with the Executive Chef & Head Chef on a regular basis to discuss the progress of the day-to-day business and to pass on any comments of the guests' regarding food quality and presentation
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Waldorf Astoria Hotels & Resorts
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Hospitality
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700 & Above Employee
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Food & Beverage Sales Manager
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Jan 2014 - Jan 2015
My role was to increase and promote the 5 F&B outlets at the luxury 5* Waldorf Astoria Dubai Palm Jumeirah: Social by Heinz Beck (Michelin starred chef), Lao (Pan - Asian cuisine), Peacock Alley (after-noon tea lounge), all-day dining, and pool bar. Part of general marketing weekly meetings with all heads of departments Creation of promotions and strategic relationships Ensure the quality and feedback of our clients Creation of Marketing F&B Plan for the year In charge of sales strategy Hostess at Social by Heinz Beck - Promoted to F&B Sales Manager in 3 months February 2014 -May 2014 Follow SOP's and respond to bookings and all enquires Greet all guests and escort them to their tables with menus and wine list Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate Tend to special Guest needs and requests Help dining room staff by setting and clearing tables; replenishing water.
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Jumbo Tours España S.L.
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Spain
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Travel Arrangements
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200 - 300 Employee
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German Market Alltours Representative & Sales Director Assistant
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Jun 2012 - Oct 2013
Representative of the German market for the TTOO Alltours on Menorca island. Areas of work: Reservations, OVB, quota, guest relations, complaints Contracting and sales assistant to the Director for the TTOO: Alltours, Lowcost, Travel Plan, Cosmos and Hotel beds etc. Managing contracts between tour operators and hotels on Menorca island. Representative of the German market for the TTOO Alltours on Menorca island. Areas of work: Reservations, OVB, quota, guest relations, complaints Contracting and sales assistant to the Director for the TTOO: Alltours, Lowcost, Travel Plan, Cosmos and Hotel beds etc. Managing contracts between tour operators and hotels on Menorca island.
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NH Hotel Group
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Spain
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Hospitality
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700 & Above Employee
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Internship Dpto. CRM & Data Mart -
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Feb 2011 - Aug 2011
Internship Working in the NH Hotels Corporative offices, based in Madrid. Creation of new CRM clients accounts. Access and support. Inactivation of duplicated accounts. Support to the sales department related with CRM accounts and the insertion of contracted rates. Internship Working in the NH Hotels Corporative offices, based in Madrid. Creation of new CRM clients accounts. Access and support. Inactivation of duplicated accounts. Support to the sales department related with CRM accounts and the insertion of contracted rates.
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Education
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2006 - 2011
Universidad Antonio de Nebrija
Diplomatura en Turismo, Inglés, Francés, Alemán -
2006 - 2010
Universidad Antonio de Nebrija
Publicidad y RRPP, Diplomatura en Turismo
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