Account Manager

• Apr 2022 - Present

Design Consultant

• Aug 2015 - Feb 2022

-Co-Manage one of the highest trafficked design showrooms in the company, helping customers navigate their window treatment projects from initial consultation to installation to post-sales support-Increase Showroom Sales and Personal Sales using focused analytics and effective communication-Assist customers through a variety of channels including in showroom visits, phone, video conference, and online chat-Help customers understand the intricacies of window treatments, defining specifications, and recommending unique solutions-Expertly manage projects from abstract design concept to final installation and increase customer loyalty by working directly across teams to provide post-sales support

Interior Design Consultant

• Jun 2013 - 2015

-Part of a small team of designers that opened a boutique Ethan Allen Design Center in Marin County, CA. -Mastered product knowledge, ordering system, and sales strategies to effectively serve clients and meet sales goals-Implemented grassroots marketing techniques, while maintaining a global business development perspective -Developed communication techniques to gain a clear understanding of client needs, including: lifestyle, aesthetics, timeline, and budget -With an average of 10-12 concurrent projects of varying sizes, used an organized and effective system to prioritize tasks -Maintained client relationships to reach 35% repeat client business per month.

Owner

• Feb 2011 - Jun 2013

Developed independent brand based on creating uniquely designed interior spaces attainable at all budgets. Used contacts to grow business through word-of-mouth advertising and blogging. Managed both residential and commercial projects in New York and Connecticut. Commercial projects include a production firm in Brooklyn’s creative DUMBO neighborhood and a start-up branding agency on Manhattan’s Park Avenue South; Residential projects include homes in Fairfield and New Haven counties. Developed independent brand based on creating uniquely designed interior spaces attainable at all budgets. Used contacts to grow business through word-of-mouth advertising and blogging. Managed both residential and commercial projects in New York and Connecticut. Commercial projects include a production firm in Brooklyn’s creative DUMBO neighborhood and a start-up branding agency on Manhattan’s Park Avenue South; Residential projects include homes in Fairfield and New Haven counties.

Intern

• Jan 2010 - May 2010

Sophomore internship in high-end design in New York City, I gained further knowledge on the business of interior design. Supported two senior designers and one junior designer throughout the design process, including client meetings, FF&A sourcing, tracking and scheduling, and installation. Maintained library, ran errands, and assisted in general clerical duties. Trained on AutoCAD and applied knowledge daily, creating floor plans, elevations, and custom furniture designs. Developed hand renderings to communicate with clients and vendors.

Interior Design Intern

• Sep 2008 - Dec 2008

• Assisted head designer in small firm specializing in high end residential design• Drafted scale drawings and floor plans• Shopped for fabrics and furniture using both local and international resources• Maintained resource library, including pricing information and stock • Assisted head designer in small firm specializing in high end residential design• Drafted scale drawings and floor plans• Shopped for fabrics and furniture using both local and international resources• Maintained resource library, including pricing information and stock