Experience

DKS Associates

• United States
• Civil Engineering
• 100 - 200 Employee

• Transportation Engineer / Planner

  • Oct 2021 - Present

  • Serves as Project Manager to lead multiple projects across geographies simultaneously; ensuring quality and design directives are followed• Propose and implement innovative initiatives that improve workflow, processes, and teamwork collaboration• Present ideas and results to clients, senior level stakeholders, city council members, and Board members • Passion for improving safety for all users and all abilities by developing Local Road Safety Plans, Road Safety Audits, Speed Limit Policies and Safety Dashboards for Urban and Rural Areas• Conduct business development such as drafting proposals, responding to RFQs, developing scope and fees, and coordinating with subcontractors Show less

• Transportation Engineering / Planning Associate

  • Jan 2019 - Oct 2021

  • Involved in various planning and operational design projects including the Sound Transit SR 522 Bus Rapid Transit and Pierce Transit (BRT) Projects, James Center North Master Plan and San Francisco's Electric Vehicle Charging Master Plan. • Experienced in graphic design for developing public-facing materials (online dashboards, 3D renderings, powerpoint, flyers, posters, maps etc.) using Tableau, Google Sketchup, GIS, Adobe Illustrator, Photoshop and InDesign tools. Visit my Tableau Crash Dashboard for Oregon approved dataset: https://public.tableau.com/profile/veronica.sullivan#!/• Developed several technical reports involving multi-modal data analytics, crash analysis and alternative designs using Synchro, Vissim, Visum and Sidra modeling tools. Show less

• Transportation Engineering / Planning Assistant

  • Sep 2017 - Dec 2018



University of Waterloo

• Canada
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Sep 2012 - Apr 2016

  I have four years of experience being a TA in eight different undergraduate courses related to Urban Planning and Civil Engineering. I have great passion and enthusiasm for educating young adults in tutorials, lectures and assistance in assignments and labs. I have four years of experience being a TA in eight different undergraduate courses related to Urban Planning and Civil Engineering. I have great passion and enthusiasm for educating young adults in tutorials, lectures and assistance in assignments and labs.



NUS-ISS

• Singapore
• Professional Training and Coaching
• 1 - 100 Employee

• Research Assistant

  • May 2014 - Dec 2014

  • Research with the national transit agency, Land Transport Authority, that investigates travel behaviour of commuters when peak and off-peak surcharges are imposed on the Singapore Mass Rapid Transit (MRT) system • Project management assistant responsible for developing and implementing a 30-week study including recruitment of over 400 participants, face-to-face briefings, distribution of reimbursement, and data collection • Develop websites, surveys, advertisements and presentations for participant registration and briefings using applications such as Photoshop, Microsoft Word, Excel and PowerPoint • Independently managing participant enquiries, registry and reimbursement throughout the study • Prepare and present project updates during meetings with the relevant stakeholders such as the EzLink travel card company, Land Transport Authority, project participants, ISS and NUS staff Show less



Toronto Transit Commission (TTC)

• Urban Transit Services
• 700 & Above Employee

• Transit Planner Assistant

  • Aug 2013 - Dec 2013

  • Analyze ridership data collected by Automatic Passenger Counting (APC) and Communication and Information System (CIS) at the TTC and perform statistical tests to check for accuracy and reliability. Develop analytical reports using Microsoft Excel and specialized transit software Trapeze Inc., T.R.I.P.S. and G.I.S. • Assist Planners in analyzing and interpreting ridership count data to determine priorities and recommendations for new routes and service improvements on existing routes. Evaluate service requests to prepare annual service plans and tracking resource consumption relative to budget • Coordinate projects with the TTC Advisory Committees on Accessible Transit (ACAT) that provides ongoing guidance and policy advice to improve accessible transit in the City of Toronto • Attend City Town Hall, ACAT, Eglinton Crosstown, Division meetings, liaison with customers and stakeholders, and prepare meeting minutes to be distributed among relevant stakeholders Show less



Region of Waterloo

• Canada
• Government Administration
• 700 & Above Employee

• Transit Planner Assistant

  • Jan 2013 - Apr 2013

  • Assist transit planners in the development of service changes and reviews of new fare payment system for 2013 including data collection, verification, processing, analysis and methodologies using Microsoft Office XP (Word, Excel, PowerPoint), Access Database, ArcGIS as well as specialized transit software • Assist city planners in workshops and public open houses related to new services and routes including preparation of materials, post signage, setting up and staffing workshops and open houses • Conduct fieldwork, surveys and GIS mapping to develop new bus routes, stop locations and bus shelters • Developed conceptual plans and evaluated locations for express bus stops using Microsoft Excel for analysis and GIS for map making Show less



City of Waterloo

• Canada
• Government Administration
• 300 - 400 Employee

• Facilitator - Volunteer

  • Sep 2012 - Sep 2012

  Set up and facilitated The City of Waterloo conference workshop for over 100 public attendants where we conducted brainstorming activities with the public Collaborated with Uptown residents to bring forth their concerns and ideas concerning current and upcoming transportation related issues Set up and facilitated The City of Waterloo conference workshop for over 100 public attendants where we conducted brainstorming activities with the public Collaborated with Uptown residents to bring forth their concerns and ideas concerning current and upcoming transportation related issues



York Region (The Regional Municipality of York)

• Government Administration
• 700 & Above Employee

• Planning Assistant - Employment Surveyor

  • May 2012 - Aug 2012

  • Updated the annual comprehensive survey using Access Database in a Tablet PC to track employment growth in York Region, which is used to inform regional and local policy development • Independently contacting businesses in York Region door-to-door in the field or by fax or phone • Self-motivated to work both in a team environment and on an individual basis to complete the survey within a tight deadline • Developed customer service skills and strengthened my public speaking skills • Updated the annual comprehensive survey using Access Database in a Tablet PC to track employment growth in York Region, which is used to inform regional and local policy development • Independently contacting businesses in York Region door-to-door in the field or by fax or phone • Self-motivated to work both in a team environment and on an individual basis to complete the survey within a tight deadline • Developed customer service skills and strengthened my public speaking skills



Waterloo Students Planning Advisory

• Architecture and Planning

• Data Analyst

  • May 2011 - Aug 2011

  Assistant to Professor Jeffrey Casello on projects related to improving public transportation in the Region of Waterloo including developing passenger surveys and surveying trip distribution for the new Light Rail Transit corridor Assistant to Professor Jeffrey Casello on projects related to improving public transportation in the Region of Waterloo including developing passenger surveys and surveying trip distribution for the new Light Rail Transit corridor