Experience

Typeform

• United States
• Software Development
• 200 - 300 Employee

• Engineering Manager | Core Respondent Experience

  • Sep 2022 - Present

  • Managing a core product team - the respondent experience.• Working in a product trio capacity to plan, scope and estimate team delivery.• Line manage 6 engineers with a strong focus on individual personal and professional growth.• Drive team engagement and participation.• Drive technical direction on several product experiments and improvements increasing core KPIs significantly.• Manage the delivery and key stakeholders of complex projects and experiments • Major improvements to product performance and optimizations on mobile.• Guide the team through organisational delivery changes and ways of working.• Created and drove adoption of departmental personal development tools- Member of the internal Hackathon committee Show less

• Engineering Manager | Core Create and Respond teams

  • Oct 2021 - Sep 2022

  Typeform - set apart by its distinctive "one question at a time" format - is the gold standard of forms, surveys and lead generation. We focus on a "respondent first" approach to product delivery ensuring that the end user is always at the forefront of our decision making.I am currently the Engineering Manager for two of the core teams of Typeform:- Create: Core form creation and interface.- Respond: The Typeform shell and logic which renders the form itself.I line manage and coach all 11 engineers in both product teams. Despite the large number of direct reports I have a strong focus on the professional and interpersonal growth and development of each team member and try to align their goals with product incentives and initiatives. I create personal development workshops with each to ensure their long term development and use regular 1 to 1 meetings as checkins.Day to day I rely on the team expertise to help prioritise and deliver key aspects of the product and facilitate technical refinement sessions and meetings to ensure that work is understood and well coordinated. I work with other managers to understand the work required and set expectations around how the our core teams can support them. I also work directly with my PMs to ensure that deliverables are on track and ensure that proper technical investment continues during product development.Since my time here I have built two fully engaged teams who were previously struggling after a large staff turnover in 2021. I helped coordinated the migration of a core tracking provider saving the company ~€1.4M, managed the technical delivery of a high profile cookie consent project within the organisation and oversaw the delivery of a table stakes branding feature. Show less



FreeAgent

• United Kingdom
• Software Development
• 200 - 300 Employee

• Senior Engineering Manager: Design System

  • May 2021 - Oct 2021

  Evolved the UI Engineering team into a fully fledged Design System Team and was a key driver in showing the value of a Design System team to the organisation. Worked with Design and Engineering leadership to develop and deliver a strategy for standing up and delivering version 1.0 of FreeStyle, the FreeAgent Design system. Worked directly with the team to implement a standard for Design tokens, component structure and contribution guidelines. Also enabled the team to standup a reference website as a central resource for designers and engineers within FreeAgent.Managing and mentoring a team of 4 engineers delegating tasks and using the team expertise to help prioritise and deliver key aspects of the Design System. With a strong focus on each team members professional growth and development, ran PDP workshops, 1 to 1 mentoring. Involved in hiring for the team and refining the hiring process dedicated to the UI. Show less

• Senior Engineering Manager: UI Engineering

  • Oct 2018 - May 2021

  Voted the UK's #1 accounting software for small businesses, FreeAgent sorts out the mess and stress of managing your business finances. My team was responsible for the FreeAgent web application user interface. Worked with the team, stakeholders and executives to create, curate and delivered upon a strategy that improves how UI is developed and delivered at FreeAgent. This included working with Design and Engineering Leadership to get buy-in for large scale UI initiatives which were complimentary to the company strategy.Implemented a standardised modern UI component system and a complementary UI style guide. Drove adoption of the system across the product teams and looked to continuously improve it.As part of the team workflow I introduced fully responsive UI development in favour of "mobile optimised" views along with accessibility standards in code. Championed these standards across the business.Led and shipped a full application restyle, working with all facets of the business ranging from executives, sales, product teams, comms, to support.Outlined and ran a series of initiatives to remove and clean up legacy application UI.Led and managed large scale changes of the application UI which had grown a stigma of "to big to change", such as an initiative on how we show and list information in the application. Improved overall UI resilience by overseeing a project which introduced Visual Regression testing into the application.Worked with Product Designers and Project Managers to bridge the gap between design, development and the business to ensure the product vision is as good as it can be whilst maintaining technical standards and improving the user experience. Managing and mentoring a team of 4 engineers delegating tasks and using the team expertise to help prioritise and deliver key aspects of the UI. With a strong focus on each team members professional growth and development, ran PDP workshops, 1 to 1 mentoring. Show less



Arnold Clark

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Technical Lead

  • Apr 2018 - Oct 2018

  Developed and maintained the suite of applications that serve other employees in the automotive company including time tracking, employee management and company car tax in .Net Framework, .Net Core. Worked with stakeholders and managers across the organisation to scope and prioritise team workload. Planned, scoped and prioritised a new employee onboarding application built in React. Managed and maintained a NextJS web-app used for staff holiday booking, company benefits and as primary communication tool for the business. Managed the 5 engineers of the 8 person squad with a focus on professional development. Show less



Xedo Software

• Glasgow, United Kingdom

• Front End Team Lead

  • Oct 2016 - Apr 2018

  As the Front End Team Lead I'm responsible for building and maintaining a scalable, accessible, and user friendly front end. I'm currently managing 3 other front end developers with varying levels of experience. In my first year at Xedo, I've introduced pattern library driven development, along with SCSS and JS coding standards, this knowledge and drive has been infectious in the studio. I've introduced a new client side build pipeline which lints, tests and builds our assets. I use a UX focused development process with documented and shareable web components. This universal approach to client side development extends across the business as does the speed and quality of our code. I'm proud to say we are now focusing on developing fully thought through features as oppose to constantly re-imagining, refactoring, reworking old code. I am also working with our reporting teams to implement a UI agnostic approach to tracking to reduce the development overhead. I am also driving the UX approach to development, by listening to our users and customers and developing software that truly meets their needs rather than what we "imagine" they might be. In relation to this I was also heavily involved in planning, story and scenario mapping. Show less



Stugoo Ltd

• London, United Kingdom

• Founder / Executive Producer

  • Aug 2011 - Nov 2016

  As a development consultant I offer the following services: Website design and development Responsive Development Single page application development Web accessibility consultation Legacy browser support Video content Online services such as hosting, email etc. As a development consultant I offer the following services: Website design and development Responsive Development Single page application development Web accessibility consultation Legacy browser support Video content Online services such as hosting, email etc.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Frontend Development Lead

  • Aug 2015 - Oct 2016

  I was the Lead Front End developer for Digital Customer On-boarding as part of the Digital Transformation programme at HSBC, striving to modernise technology within an ageing and stagnating monolith. I worked directly with our UX, Design team and other parts of the business, to iteratively develop new Account Opening, Personal Loans Credit Card and Mortgage applications. We focused on introducing modern web technologies and design methodologies to create intuitive applications and increase the companies dwindling application rate. By creating and demonstrating a suite of digital utilities and customer journeys to people in all parts of the business, the programme gained a lot of traction. When I joined the programme we were a team of four developing all applications and utilities; but when I left there were with dedicated development teams for each product in the programme, working together across the globe. The final products are being rolled out across the companies six key business areas and over 20 markets, revolutionising the way the company uses web technology. The code base went through several iterations, beginning with SCSS, requireJS, and the principles of atomic design, resulting in the final products being developed using ReactJS with Isomorphic JavaScript, POSTCSS with CSS modules. Show less



BBH London

• United Kingdom
• Advertising Services
• 300 - 400 Employee

• Freelance Web Developer

  • Jul 2015 - Aug 2015

  Created a travel minisite for the Rugby World cup Created a travel minisite for the Rugby World cup



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• Lead Front End Developer (Future/Core/myBank)

  • Feb 2014 - Mar 2015

  Developing a next generation proof of concept for customer facing single page HTML application. I was an invaluable member of the of the self organising scrum team. I worked closely with our product owner to guide the authoring, acceptance criteria and technical implementation of user stories, collaborated with the UX and design teams to bring cutting edge interactivity and delegated tasks to our other developers. We began by outlining our key design decisions to justified our approach and eventually would allow us to set new development trends within the business. These included a fresh approach to accessibility and business wide development standards. The development was performance led, and by using feature detection with progressive enhancement we delivered high quality features and aimed for a touch centric application that used the Angular framework. We were given our freedom to work out with the regular constraints set out by the business and very quickly became a leading team. As a result, we began setting the trend for future front end development and were required to present our ideas and findings to other parts of the business including high level management and stakeholders. Whilst at The Royal Bank of Scotland, I was able to educate on the theory of device agnostic development, allowing us not to be tied to the mantra of 'mobile, tablet, desktop'. This gave us the flexibility to support web enabled devices in the future. By settings standards such as OOCSS and OOJS we were able to develop a pattern library for our code such that it could be picked up by another team quickly and easily. Whilst initially we utilised the bootstrap grid, it became obvious that it was detrimental to the overall development speed. In the end we opted in favour of pattern based layouts. After a year of development and discovery, our proven concepts were handed to an internal team for production, and the final product is scheduled be customer facing early 2016. Show less



DigitasLBi

• User Interface Developer

  • Jul 2013 - Dec 2013

  Our team developed and scoped modular responsive and adaptive components on behalf of the Avis/Budget Group. Optimising for narrow viewports and low power devices first, we worked very closely with UX and design teams to develop static HTML templates for integration into a Magnolia CMS. Developing and testing across a range of touch and pointer based devices, there was a large degree of prototyping which, combined with on going user testing, helped us deliver the best possible user experience. The fully responsive navigation and footer components combined with complex search results and the fully interactive single page booking process were the toughest challenges. Especially in a fully responsive context whilst maintaining the WCAG AA Accessibility standard. Technologies used : jQuery requireJS Underscore (standalone) Backbone SVG CSS keyframing and animation with JavaScript fallbacks Grunt SASS Show less



rehab_agency

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Front End Developer

  • Mar 2013 - Jun 2013

  Developed fully responsive templates using an atomic, modular development approach for Samsung that integrated as a Facebook application. Developed fully responsive templates using an atomic, modular development approach for Samsung that integrated as a Facebook application.



Stink Studios

• United States
• Advertising Services
• 1 - 100 Employee

• Front End Developer

  • Jan 2013 - Apr 2013

  I worked with a team with three other developers on a project at Stink Digital. I was primarily tasked with the JavaScript experience but also undertook testing, accessibility and component structure tasks. I used raw JavaScript with UnderscoreJS, to create an enhanced experience on the site. Utilizing a device agnostic approach and using the principles of separation of concerns and progressive enhancement. Modernizr was used to feature test specific browser capabilities and deliver assets depending on the results. Appropriate image and interactive fallbacks (such as PNG for SVG) were implemented. Steps were taken to ensure that performance was optimal regardless of device but still deliver the best experience to the user. Assets were concatenated and minified using grunt, gzipped server side and delivered client side in minimal payloads. Technologies & techniques used : Raw JavaScript with UnderscoreJS & ​Modernizr ​Seperation of Concerns Progressive Enhancement Device agnostic Feature prototyping HTML5, such as file uploader, placeholder, SVG​​ Infinite scrolling with low power device optimisation AJAX CSS animations​ ​Grunt Stylus Flash (with Swiffy) ​ Show less



Pixel Group

• Design Services
• 1 - 100 Employee

• Front End Developer

  • Nov 2012 - Jan 2013

  Developed and delivered all HTML templates and interactive elements for the Discoverables Project using progressive enhancement techniques. This included a single page 10 step interactive survey, and an interactive user profile and tasking system. http://www.discoverabl.es/ Developed and delivered all HTML templates and interactive elements for the Discoverables Project using progressive enhancement techniques. This included a single page 10 step interactive survey, and an interactive user profile and tasking system. http://www.discoverabl.es/



R/GA

• United States
• Advertising Services
• 700 & Above Employee

• Senior Front End Developer

  • Sep 2012 - Nov 2012

  Developed & supported kiosk interface & slideshow for an event for a well known headphones manufacturer. The event took place in Times Square, and traveled to Covent Garden and Russia. Furthermore developed various pages for the public facing campaign website. Developed & supported kiosk interface & slideshow for an event for a well known headphones manufacturer. The event took place in Times Square, and traveled to Covent Garden and Russia. Furthermore developed various pages for the public facing campaign website.



Digitas UK

• Advertising Services
• 500 - 600 Employee

• Senoir User Interface Developer

  • Apr 2012 - Aug 2012

  - Developing templates for the public facing website of a national bank in an agile environment. - Development of various interactive tools and calculators. - Overseeing and mentoring the interface development team. - Increasing the coding standard of existing templates. - Working directly with each team on the project to increase workflow, quality. and problem solving. - Consultation and implementation on accessibility best standards and practices for content, CMS and front end, whilst working directly with the Digital Accessibility Center. Show less



Dachis Group

• United States
• Advertising Services
• 1 - 100 Employee

• Front End Developer

  • Feb 2012 - Mar 2012

  Developed WCAG AAA templates to be integrated into a SharePoint intranet for a large bank. Worked directly with the Digital Accessibility Group to achieve a high standard of accessibility. Developed WCAG AAA templates to be integrated into a SharePoint intranet for a large bank. Worked directly with the Digital Accessibility Group to achieve a high standard of accessibility.



The Food Network

• Freelance Front End Developer

  • Jan 2012 - Feb 2012



Headshift

• United Kingdom
• Business Consulting and Services

• Freelance Front End Developer

  • Nov 2011 - Dec 2011

• Freelance Front End Developer

  • Aug 2011 - Oct 2011



Outside Line

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• UX Designer

  • Oct 2009 - Aug 2011

  - Creating user journeys, wireframes, and page description diagrams.- Creating complete user experience design and planning documentation.- Project idea generation/collaboration with varied members of the company.

• Senior Front End Developer

  • Oct 2009 - Oct 2010

  - Working hand in hand with developers/designers of different skill levels to create systems and scope projects that are achievable.- Utilising HTML5, CSS3 and JavaScript technologies to create rich and engaging applications.- Contributed to technical glossaries, best practice documentation and planning.- Creation of HTML Email using Campaign Monitor- Working directly with bespoke CMS, Wordpress



Headshift

• United Kingdom
• Business Consulting and Services

• Front End Developer

  • Apr 2009 - Oct 2009

  - Utilising jQuery and strict HTML to convert pixel perfect layouts to web. - Agile web development working with Ruby On Rails developers, - Working hand in hand with UX Consultants. - Website accessibility validation to WCAG Guidelines - Utilising jQuery and strict HTML to convert pixel perfect layouts to web. - Agile web development working with Ruby On Rails developers, - Working hand in hand with UX Consultants. - Website accessibility validation to WCAG Guidelines



Lightmaker Property Manager (LMPM.com)

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Techincal Designer

  • Sep 2008 - Apr 2009

  - Utilising jQuery and strict HTML to convert pixel perfect layouts to web. - Website accessibility validation to WCAG Guidelines - Creation of HTML Email using Campaign Monitor - Utilising jQuery and strict HTML to convert pixel perfect layouts to web. - Website accessibility validation to WCAG Guidelines - Creation of HTML Email using Campaign Monitor



Interdirect Limited

• Marketing Services
• 1 - 100 Employee

• Web/Print Designer

  • Feb 2005 - Sep 2008

  - Website design, construction and planning - Application, Intranet Development using Cold fusion + .Net bespoke systems. - Print design + print preparation - Staff and client training - Creation of build standards documentation - Appointed first aider. - Website design, construction and planning - Application, Intranet Development using Cold fusion + .Net bespoke systems. - Print design + print preparation - Staff and client training - Creation of build standards documentation - Appointed first aider.



Prontaprint

• Artworker

  • Jun 2004 - Aug 2005

  - Preparation for print (laser, screen large format) - General design (stationary, menus etc), - Finishing, binding, artworking. - Preparation for print (laser, screen large format) - General design (stationary, menus etc), - Finishing, binding, artworking.



Inverclyde Skatepark Committee

• Secretary

  • 2001 - 2005

  Successfully campaigned to Inverclyde council for 2 years for the construction of dedicated facilities for the extreme sports community of Inverclyde. A total of £100,000 was available for the construction of facilities from the local council and the Scottish Executive. As the group secretary I worked with the 8 member team to organise and run events/competitions, meetings, fundraisers, talks with community members, councils, and conduct facility research. The park was initially constructed in 2003 using metal ramps, and was rebuilt in 2014 using concrete. The park still stands today and is the local "spot". Show less