Assistant Regional Manager

• Oct 2012 - Present

Operations Management of 15 locations, the managers, and staff. Provided reports to my organizations Leadership on the operational status of each location. Ensured that each location was in compliance with the company’s marketing and promotions campaign timelines. Worked with each Location Manager on the implementation of effective company marketing and promotions. Built and maintained relationships with the Leadership of each institution. Attended various institutions’ board meetings as a Brand Ambassador and Representative of the company. Ensured inventory controls at each location were following the FIFO Inventory Management Methodology. Performed Sanitation and Food Safety inspections at each location regularly. Conducted NSLP Audits at each location with the USDoE. Conducted HACCP Audits for each site. Worked closely with the company’s Dietitian for the Chicago Region to make sure dietary needs are met at each location. Ensured that the working conditions, practices, and procedures at each location are in compliance with the SOPs established by the organization. Managed Vendor Oversight to make sure they are fulfilling their contractual SLAs. Facilitated onboarding and orientation training for new Location Managers. Regularly performed general safety training for Location Managers and Staff, for example proper PPE use, correct lifting techniques, and other hazards. Gave periodic Professional Development training to Location Managers covering Professional Standards, Civil Rights, Safety, Sanitation, and other issues. • Implemented Cost Controls across Procurement, Inventory Controls, and Labor Cost that increased the company’s Profit Margins by 11%. • Responsible for an OpEx of approximately $3 million ($2,865,000.00) for the Operations Management of 15 Locations. • Managed part of the USDA Commodities Grant. • Managed part of the USDA/DoD FFAVORS Grant. • Achieved 100% compliance for each site in annual HACCP and biannual NSLP audit. Show less

Culinary Assistant

• Nov 2005 - Oct 2012

Managed inventory control. Stayed knowledgeable about the precise preparation of all items in the entire restaurant. Stayed up to date with the storage safety orders of multiple foods items. Monitored the continual in compliance of the safety temperatures of all hot and cold items. Ensured safety compliance of a clean, and clutter free work area. Kept the entire line inventory stocked properly. Excelled in a high volume and high stress environment with accuracy. Managed the tracking of food orders and times to table. Ran three workstations while keeping the grill cook’s inventory continuously stocked. Was responsible for traffic at rear entry of restaurant. Coordinated wine, beer, produce and other deliveries. Show less

Dietary Technician

• Aug 2008 - Nov 2011

Consulted with hospital patients about the types of food they like to eat, including determining their food preferences while in the hospital as well as developing plans to help patients eat healthier at home. Worked with Nurses, CNAs, and Doctors to make the best choices for the patients. Developed personalized nutrition care plans that include how much and what types of foods patients should receive. Provided nutrition care plans to dietitians during consultations regarding patients' health plans. Planned menus to help patients choose more effective and healthy diets. Work with patients to plan the best menus for their specific health concerns. Created diet records to keep track of patients' progress, provide nutritional analyses of all the food consumed, as well as the goal for each nutrient. Assisted food service staff in preparing meals by checking every tray in the tray line for every patient in the entire hospital. Helped staff understand patients' health conditions and the diets they need to fit their health regimes. Show less

Manager

• Jul 2002 - Sep 2008

Operations Management of entire staff and facilities. Managed up to 20 direct reports. Mentored and trained staff on proper workflows, process, and procedures. Conducted potential employee interviews and hired to keep staffing at well balanced levels. Updated inventory system software as needed to keep software maintenance up to date. Ensured consistent compliance with the company’s inventory control methodologies. Provided payroll responsibilities such as; collected daily, weekly, or monthly timesheets, calculated bonuses and/or allowances, prepared employees’ compensation by the end of each month using payroll software, scheduled bank payments and/or handed out paychecks directly to employees, reported on payroll expenses, entered new employees’ data (e.g. bank accounts and tax identification numbers) into internal databases, and answered questions about compensation, benefits, taxes, and/or insurance deductions. Performed opening, mid-day, and closing monetary safe audits. Did monetary safe increases and decreases. Balanced cash drawers. Made day and night bank deposits. Ran opening and closing financial reports. Engaged in QHC audits. Show less

Assistant Manager

• 1999 - Jul 2002

Shift Coordinator

• 1996 - 1999

Assistant Librarian

• 1999 - 2002

Assisted the executives, professors, staff, and students with various library needs. Worked the circulation desk, reserves desk, and the reference desk. Checked books, periodicals, library equipment, and other various library materials into and out of the University’s ILS (Intergrated Library System). Maintained the periodicals section. Performed administrative assistant duties; including reception, copying, filling, and other clerical services. Assisted the executives, professors, staff, and students with various library needs. Worked the circulation desk, reserves desk, and the reference desk. Checked books, periodicals, library equipment, and other various library materials into and out of the University’s ILS (Intergrated Library System). Maintained the periodicals section. Performed administrative assistant duties; including reception, copying, filling, and other clerical services.