Harry Collins

Senior Technical Consultant at Engage ESM
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB

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Credentials

  • Certified Implementation Specialist – Service Provider
    ServiceNow
    Jan, 2022
    - Oct, 2024
  • Certified Application Developer
    ServiceNow
    Nov, 2021
    - Oct, 2024
  • Certified Implementation Specialist – Service Mapping
    ServiceNow
    Aug, 2021
    - Oct, 2024
  • Certified Implementation Specialist - Discovery
    ServiceNow
    Mar, 2021
    - Oct, 2024
  • Certified Implementation Specialist - Event Management
    ServiceNow
    Feb, 2021
    - Oct, 2024
  • Certified Application Specialist – Performance Analytics
    ServiceNow
    May, 2020
    - Oct, 2024
  • Micro-Certification - Agile and Test Management Implementation
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Micro-Certification - Performance Analytics
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Micro-Certification - Predictive Intelligence
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Micro-Certification - Virtual Agent
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Suite Certification - HR Professional
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Suite Certification - ITSM Professional
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Certified Implementation Specialist - IT Service Management
    ServiceNow
    May, 2019
    - Oct, 2024
  • Professional Scrum Master 1
    Scrum.org
    Mar, 2019
    - Oct, 2024
  • Micro–Certification – Asset Models Management
    ServiceNow
    Dec, 2018
    - Oct, 2024
  • Certified System Administrator
    ServiceNow
    Nov, 2018
    - Oct, 2024
  • Certified Implementation Specialist - Human Resources
    ServiceNow
    Oct, 2018
    - Oct, 2024
  • ITIL Foundation in IT Service Management
    ITIL Certified
    Oct, 2018
    - Oct, 2024

Experience

  • Engage ESM, an Eviden Business
    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Senior Technical Consultant
      • Jan 2022 - Present

      Senior Technical Consultant working closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution.

    • Technical Consultant
      • Sep 2018 - Dec 2021

      Technical Consultant working on projects requiring the configuration, enhancement, implementation and integration of Enterprise Systems Management software and solutions.

  • Serve Legal
    • United Kingdom
    • Market Research
    • 100 - 200 Employee
    • Compliance Auditor
      • Jan 2015 - Sep 2018

  • University of Sussex
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Residential Advisor - Team Leader
      • Aug 2017 - Aug 2018

      Residential Advisor with the University of Sussex's Campus and Residential Support providing the first point of contact for pastoral care to 100+ students. Team Leader for the Off-Campus team managing 5 Residential Advisors. Residential Advisor with the University of Sussex's Campus and Residential Support providing the first point of contact for pastoral care to 100+ students. Team Leader for the Off-Campus team managing 5 Residential Advisors.

  • University of Sussex
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Junior Research Associate
      • May 2016 - Aug 2016

      A summer research placement at the University of Sussex assisting a 2nd year PhD student with his work on the optimisation of big data through the use of the Map Elite genetic algorithm. The work was both practical and theoretical leading to an implementation within the PhD research. A summer research placement at the University of Sussex assisting a 2nd year PhD student with his work on the optimisation of big data through the use of the Map Elite genetic algorithm. The work was both practical and theoretical leading to an implementation within the PhD research.

Education

  • University of Sussex
    Computer Science (MComp), 1st Class Honours
    2014 - 2018
  • Colchester Sixth Form College
    2012 - 2014
  • Colchester High School
    2007 - 2012

Community

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