Communications Co Chair

• Jul 2019 - Present

I assist with communications for our board and focus on our online presence and outreach for the chapter. Managing Search Engine optimization and driving community engagement and social media experience for chapter members. I assist with communications for our board and focus on our online presence and outreach for the chapter. Managing Search Engine optimization and driving community engagement and social media experience for chapter members.

EDD Onboarding Officer Financial Crimes Compliance

• Sep 2017 - Present

Onboarding Officer/ KYC Operations

• Apr 2016 - Sep 2017

Business Analyst/KYC onboarding Analyst • Managed the Louisiana Private Bank market while producing %33 more volume than expected. • Initiated new market tracking system responsible for helping to decrease aged cases and better communicate market data with internal customers. This system helped to reduce the amount of aged tickets by ~%50. • Coordinated periodic case workloads of 8 bankers to ensure production and aging deadlines were met. • Ran weekly training segment of team… Show more Business Analyst/KYC onboarding Analyst • Managed the Louisiana Private Bank market while producing %33 more volume than expected. • Initiated new market tracking system responsible for helping to decrease aged cases and better communicate market data with internal customers. This system helped to reduce the amount of aged tickets by ~%50. • Coordinated periodic case workloads of 8 bankers to ensure production and aging deadlines were met. • Ran weekly training segment of team meeting. • Created new reporting method for other markets to properly convey information to internal customers. • Consistently met or exceeded production goals for ticket production and completion in the periodic KYC compliance space for Baton Rouge, LA market. Show less Business Analyst/KYC onboarding Analyst • Managed the Louisiana Private Bank market while producing %33 more volume than expected. • Initiated new market tracking system responsible for helping to decrease aged cases and better communicate market data with internal customers. This system helped to reduce the amount of aged tickets by ~%50. • Coordinated periodic case workloads of 8 bankers to ensure production and aging deadlines were met. • Ran weekly training segment of team… Show more Business Analyst/KYC onboarding Analyst • Managed the Louisiana Private Bank market while producing %33 more volume than expected. • Initiated new market tracking system responsible for helping to decrease aged cases and better communicate market data with internal customers. This system helped to reduce the amount of aged tickets by ~%50. • Coordinated periodic case workloads of 8 bankers to ensure production and aging deadlines were met. • Ran weekly training segment of team meeting. • Created new reporting method for other markets to properly convey information to internal customers. • Consistently met or exceeded production goals for ticket production and completion in the periodic KYC compliance space for Baton Rouge, LA market. Show less

BSA Anti-Money Laundering Analyst

• 2015 - 2016

background investigator

• 2014 - 2015

background investigator

• 2014 - 2015

Investigator

• Oct 2010 - Oct 2014

Clerk

• 2010 - 2010