Experience

Mico Cooling Corp.

• United States
• Facilities Services
• 1 - 100 Employee

• Director of Sales

  • Sep 2021 - Present

  Mico Cooling Corp. is a New York State Woman-Owned Business specializing in commercial HVAC, refrigeration, and kitchen cookline services. Mico has been servicing the New York City, Brooklyn, Bronx, Queens, Staten Island, Westchester, and Northern New Jersey markets for 35 years. Mico's staff of over 40 EPA certified technicians are available 24 hours a day, 7 days a week within 4 hours’ notice. Mico Cooling Corp. is a New York State Woman-Owned Business specializing in commercial HVAC, refrigeration, and kitchen cookline services. Mico has been servicing the New York City, Brooklyn, Bronx, Queens, Staten Island, Westchester, and Northern New Jersey markets for 35 years. Mico's staff of over 40 EPA certified technicians are available 24 hours a day, 7 days a week within 4 hours’ notice.



Avid Solutions

• New York, New York, United States

• Consultant - Startup and Early Stage Companies

  • Mar 2020 - Present

  Results-driven startup and early-stage consultant skilled at participating in all aspects of client services, sales, operations, and business management. + Business Development + Overall Business Planning/Strategy + Account Management + Operational Scaling + Revenue Operations + Marketing + Product Development + Project Management + Human Resources Results-driven startup and early-stage consultant skilled at participating in all aspects of client services, sales, operations, and business management. + Business Development + Overall Business Planning/Strategy + Account Management + Operational Scaling + Revenue Operations + Marketing + Product Development + Project Management + Human Resources



BetterHealthcare

• United States
• Software Development
• 1 - 100 Employee

• Sales & Operations Director

  • May 2016 - Jan 2020

  Formerly named BetterPT- a healthcare technology SaaS platform committed to transforming patient access and experience with healthcare services by providing end-to-end digital connectivity between physicians, physical therapy clinics, and patients. + Delivered oversight and provide strategic direction; identify and implement process and technology improvements; develop and coordinate implementations with senior leaders and planned deployment to employees. + Piloted and led business development/sales efforts which resulted in growing a SaaS business from zero to over 400 PT clinics. + Led SEO, advertising, and public relations while concurrently overseeing external agencies; sustained positive working relationships to bolster growth, contract negotiations, and overall strategic partnerships. + Delivered practical HR directives i.e. culture development, interviewing, onboarding, handbook development, and benefits administration; provided ongoing mentorship and support which instilled values, missions, and set policies. + Partnered with external law firm to analyze contracts, agreements, and policies to ensure legal compliance; a record of cost-effective negotiations as well as management of vendor/customer service level agreements (SLAs). + Served as Product Director and guided creative design and engineering teams in a fast-paced, Agile-focused development environment. + Trained staff in best practices and acted as HIPAA Security Officer safeguarding product, legal, and office compliance. Show less



TRRN

• United States
• Wellness and Fitness Services

• COO / Advisor

  • Jan 2016 - Oct 2018

  TRN's primary product is a scheduling and payment platform that connects health and fitness professionals to clients. Professionals can schedule clients, receive payments and track key operational metrics. + Spearheaded the development of the first mobile fitness concierge service + Created product architecture and supervised design/engineering teams in all project phases. + Defined and orchestrated customer experiences for registration, booking, search, and research - processes to enhance customer journeys and satisfaction. + Collaborated with public relations teams to create content and strategies to increase brand awareness. + Owned infrastructure for fitness contractors to sign up, audition, submit video presentations, and facilitate payments in Braintree payment platform. + Conceptualized creative and compelling content for email and marketing efforts. Served as an Advisor from July 2016 to October 2018; Consulted executives and leadership in all business functions including strategic planning, sales and growth initiatives. Show less



OysterLabs, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Account Executive

  • Feb 2013 - Apr 2016

  A digital agency working with companies in the health & wellness, media & entertainment, and e-commerce sectors to build innovative and goal-driven platforms. + Directed all sales, client services, and marketing strategies, programs, initiatives, and operations while guiding and training five salespeople to achieve quarterly and annual revenue goals. + Accelerated growth by 300% over a 2-year time period through business development, client services, consultancy, and customized web/analytic solutions. + Leveraged expertise in Lean Management attentive to Agile and Scrum in support of product development and strategic planning, and collaborative execution. + Partnered with Ukrainian subsidiary with 65 offshore engineers and updated and enhanced business/development processes, best practices, and overall issue resolution turnaround times. Show less



Blue Fountain Media

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Account Executive

  • Jan 2011 - Feb 2013

  Blue Fountain Media is a digital marketing agency, with headquarters located in New York City, providing website and mobile development as well as online marketing strategies. + Continually exceeded sales quotas annually through personalized solutions, online strategies, website design, mobile integration, and digital marketing. + Coordinated and directed internal teams in creating each client’s strategy and vision for online businesses. + Interacted with and presented to C-Level executives to deliver solutions, complex recommendations, and strategies. + Redefined sales processes regarding business development efforts and documented all updates. + Cultivated long-term relationships with clients to ensure loyalty, referrals, and renewals; expanded client bases through lead generation, networking, and inbound leads. + Drafted and negotiated proposals and RFP responses for clientele. + Trained, developed, and guided new hires in all sales processes, lead generation tactics, and selling techniques to support sales goal achievement. http://www.bluefountainmedia.com Show less



J2 Studios, Inc.

• Founder and VP Business Development

  • Oct 2002 - Nov 2010

  J2 Studios quickly became the nation's leading digital agency working within the hospitality industry having worked with over 75 restaurants and hotels across the country to create their digital footprint. Jeff is responsible for helping leading brands increase customer acquisition and retention including all Kimpton Hotels, Magnolia Bakery, The Palm, The Mermaid Inn, Don Shula’s Steakhouse, Michael Jordan’s Steakhouse, and David Burke Restaurants. J2 Studios quickly became the nation's leading digital agency working within the hospitality industry having worked with over 75 restaurants and hotels across the country to create their digital footprint. Jeff is responsible for helping leading brands increase customer acquisition and retention including all Kimpton Hotels, Magnolia Bakery, The Palm, The Mermaid Inn, Don Shula’s Steakhouse, Michael Jordan’s Steakhouse, and David Burke Restaurants.