Elsemiek Hes

Trainee Functioneel Beheer TOPdesk at Shared Service Centrum Ons
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Contact Information
us****@****om
(386) 825-5501
Location
Havelte, Drenthe, Netherlands, NL
Languages
  • English Native or bilingual proficiency
  • Dutch Native or bilingual proficiency
  • German Elementary proficiency

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Credentials

  • Introductiemodule - Privacy
    Ons Academie
    Aug, 2023
    - Nov, 2024
  • Data Science Certification Course
    Programming Hub
    Mar, 2023
    - Nov, 2024
  • Fundamentals Certification Course
    Programming Hub
    Mar, 2023
    - Nov, 2024
  • IT Basics Certification Course
    Programming Hub
    Mar, 2023
    - Nov, 2024
  • Microsoft 365 Teams
    GoodHabitz
    Mar, 2022
    - Nov, 2024
  • Schrijven in eenvoudig Nederlands - Gemeenten - Professioneel
    BureauTaal
    Mar, 2022
    - Nov, 2024
  • Het Digitaal Rijbewijs
    Groningen Leert
    Feb, 2022
    - Nov, 2024

Experience

    • Netherlands
    • Government Relations Services
    • 1 - 100 Employee
    • Trainee Functioneel Beheer TOPdesk
      • Jul 2023 - Present

    • Management Assistant
      • Dec 2021 - May 2022

    • Head of PR
      • Sep 2019 - Feb 2022

      - Recruiting members for the PR team- Updating social media (Twitter, Instagram, Facebook)- Individual support for various creative teams (current productions)- Photography at various social/organized events

    • Chairperson
      • Feb 2021 - Sep 2021

      Officially started February 28th, for the spring semester. Tasks involve, but are not limited to:- Chairing meetings (e.g. member assembly, board, etc.)- Making sure board members stay on top of their tasks- Regularly touching base with mediators/committees- Implementing feedback- etc.

    • Theater Director
      • Sep 2019 - Jan 2021

      Director for "Harvey" - originally scheduled to be performed in June 2020. After being postponed, it was decided to cancel "Harvey" due to the Covid-19 pandemic.

    • PR & Photography
      • Mar 2018 - Sep 2019

      PR:- Maintaining the Instagram- Updating events- Working on the LustrumPhotography:- Headshots for the play "42" & "All New People"- Rehearsal photos for the play "42" & "All New People"- Pictures at workshops and social events- Performance photos for "All New People"- Rehearsal/audition photos & headshots for "the Shadow Over Innsmouth"

    • Theater Director
      • Jun 2018 - Oct 2018

      Directing the play "All New People" by Zach Braff for Groningen University Theatre Society- Organizing auditions / selecting actors- Organizing rehearsals- Co-ordinating with producer about execution of my vision- Writing concepts and story board for the trailer- Filming scenes as well as the trailer- Co-editing all filmed materials- Writing texts for the program booklet- Photography for the whole project

    • Netherlands
    • Higher Education
    • 100 - 200 Employee
    • Admin support & secretariat
      • Jun 2020 - Dec 2021

      Secretariat for Chemical & Pharmaceutical Biology Tasks include, but are not limited to: - budget management - office management - conference organization - making exams in Blackboard (online learning environment) - editing and adding information to Blackboard courses - administering exams (experience with Kurzweil) - processing grades - making appointments - reporting technical issues Secretariat for Chemical & Pharmaceutical Biology Tasks include, but are not limited to: - budget management - office management - conference organization - making exams in Blackboard (online learning environment) - editing and adding information to Blackboard courses - administering exams (experience with Kurzweil) - processing grades - making appointments - reporting technical issues

    • Assistent Lectoraten Facility Management
      • Oct 2018 - Jun 2019

    • Management Assistant
      • Sep 2017 - Jul 2018

      Management Assistant for IBS (International Business School)Tasks:- checking course outlines and making booklists- agenda management for two heads of education- taking minutes during various types of meetings (education/programme comittee, meetings with the Dean, department meetings, etc.)- preparing meetings- translating and checking various documents- translating and checking e-mails- plan HRM meetings / plan meetings- and other secretarial tasks

    • Hostess International Service Desk
      • Aug 2017 - Sep 2017

      Short project at the Hanzehogeschool. Due to a large group of international students coming I was hired (along with another colleague) to help out for a week at the International Service Desk at the Hanze University of Applied Sciences. My tasks included, but were not limited to:- Answering student questions regarding housing- Maintaining the housing e-mail account for the Hanze- Translating and checking translations of e-mails/press release- Making contact/e-mailing lists and excel files with an overview of students looking for suitable accommodation Show less

    • PR & Production Leader
      • Dec 2016 - Jul 2017

      The Deep Blue Sea (22, 23, 24 June 2017)PR (December - present)● Maintaining social media (Facebook) with regular updates● Minor photography work (and editing)● Brainstorming about concepts for poster and trailerInterim-Production Leader (March - present)● Temporarily stepping in as production leader● Translating the director's vision to the stage● Drawing up plans for the coming few months● Identifying difficulties in the production and finding creative solutions Show less

    • Production Leader
      • Dec 2016 - Mar 2017

      Production leader for the play High Fidelity Tasks:● Leading a team● Scheduling tasks● Responsible for execution of tasks● Communication with director and board● Realization of director's vision● Responsible for finding and returning set pieces (arrange transportation)

    • Project leader & founder of Late Night with GUTS
      • Feb 2015 - Sep 2016

      In February 2015 GUTS started a small workgroup to create a fun platform for members of GUTS (and their friends) to get together and flex their acting muscles, mostly via improvisation but also including scripted elements. The original title was Amateur Hours, but was later renamed to Late Night with GUTS. We started out with just a few members attending, but have grown in size since then and gaining GUTS quite a few new members.As project leader I am responsible in finding (co-)hosts for our events and invited people to attend our events. I head a small team of dedicated people who help me put together every event.I have also created all publicity materials. Show less

    • Theater Director
      • Jan 2016 - Jun 2016

      For GUTS I directed the play "Beyond Therapy." It was my privilege to work with a group of enthusiastic, talented, and charming people. The play was performed at the Usva Theatre on the 9th, 10th, and 11th of June.My work included:• Weekly rehearsals: focusing on a different aspect every week (e.g. movement, projection, enunciation, as well as repetition)• Communication with production leader, board, theatre, and actors. Making sure that my ideas and vision came across as intended.• Planning: per month I made a schedules based on the work that was done, and problem areas that needed extra attention• Organization of a rehearsal weekend (incl. workshops, bonding activities, as well as planning of food)• Writing a 15-page proposal for our board that detailed my plan and ideas for this productionA trailer for the production can be found here: https://www.youtube.com/watch?v=Wp0GPWfTR1w"Beyond Therapy is a quirky comedy about a lonely woman (Prudence) who replies to a personal ad and meets an eccentric, outspoken bisexual man (Bruce) who wants Prudence to be the mother of his children.. and this is five minutes into their conversation. If Bruce sounds like he needs to be in therapy, he is. So is Prudence. However, both of their therapists are even more mentally messed up than the distraught main characters. " Show less

    • Board Member
      • Sep 2010 - Mar 2015

      I was Secretary from September 2010 until August of 2011, during which time I also served as treasurer. From September 2011 until August 2012 I was chair. From September 2012 until September 2014 I was secretary, and I was acting treasurer from October 2014 until March 2015.As secretary my duties involved, but were not limited to:- Booking venues- Booking rehearsal spaces- Organization- Contact with sponsors and donors- Contact with other organizations- Typing minutes- Reserving tickets- PR (until this was made into a seperate position in 2013) Show less

    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Agent
      • Oct 2015 - Dec 2015

      • Processing information via various programs • Resolution of customer issues • Keeping up-to-date on various changes within Nuon and Webhelp • To a certain degree: sales • Processing information via various programs • Resolution of customer issues • Keeping up-to-date on various changes within Nuon and Webhelp • To a certain degree: sales

    • Netherlands
    • Research Services
    • 700 & Above Employee
    • Member Programme Committee English Language & Culture
      • Oct 2013 - Oct 2014

      My resonsibilties included listening to the students to see what the general problems and/or concerns were within the degree program. These concerns were then shared with the committee, and where possible we undertook action to resolve these matters. My resonsibilties included listening to the students to see what the general problems and/or concerns were within the degree program. These concerns were then shared with the committee, and where possible we undertook action to resolve these matters.

    • Netherlands
    • Education
    • 1 - 100 Employee
    • Summer School Tutor
      • Aug 2014 - Aug 2014

      In the mornings we would teach the students English (focused on reading, (creative) writing, speaking and listening) by means of lesson materials and a course book. In the afternoon we would supervise activities related to sports and theatre - the goal was to have kids interact with each other in the English language. After the activities we guided our activity groups in preparing a presentation for the end of the week. The kids who spoke English the most (the ones who took most initiative and proved most enthusiastic) won a prize at the end of the week. All the winners combined went on a field trip to a nearby university. Show less

    • Netherlands
    • Staffing and Recruiting
    • 700 & Above Employee
    • Uitzendkracht
      • Apr 2011 - Dec 2011

      Worked at RuG Hospitality Services (april - december) Vakantiewerk VanDijk Educatie in Ordepicken en Controle Worked at RuG Hospitality Services (april - december) Vakantiewerk VanDijk Educatie in Ordepicken en Controle

    • Netherlands
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Freelancer
      • Sep 2011 - Oct 2011

      Tutoring Tutoring

    • Kassamedewerker
      • Aug 2007 - Aug 2010

      Ik werkte hier als kassamedewerker waar ik verschillende taken vervulde Ik werkte hier als kassamedewerker waar ik verschillende taken vervulde

    • Freelance Tutor
      • Sep 2008 - Jul 2010

      Between September 2008 and July 2010 I had one pupil, who I tutored. I mainly tutored foreign languages (English, German, and French. Though the pupil was allowed to drop French in his second year.). Between September 2008 and July 2010 I had one pupil, who I tutored. I mainly tutored foreign languages (English, German, and French. Though the pupil was allowed to drop French in his second year.).

Education

  • Rijksuniversiteit Groningen
    Bachelor’s Degree, English Language & Culture
    2010 - 2016
  • Noordelijke Hogeschool Leeuwarden
    HBO, Teacher Trainer Course for English
    2009 - 2010
  • Christelijke Hogeschool Windesheim
    HBO, Teacher Trainer Course for English
    2008 - 2009
  • RSG Steenwijk
    Havo, Cultuur & Maatschappij
    2002 - 2008

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