Experience

SinglePoint Group International Inc

• Canada
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Technical Sales Representative | Project- Enercare

  • Nov 2019 - Present

  Toronto, Ontario, Canada • Handle both inbound and outbound calls as per business demand • Meet and exceed sales targets and performance expectations by cross-selling products that best suit customer needs • Document call activity details in CRM to reflect action taken; update customer account information and any new product sold • Promote company features and products to new customers to gain new acquisitions • Schedule call backs, entries and send mails in an ideal way

• Credit Collections Specialist | Project- BMO

  • Apr 2020 - Oct 2020

  Toronto, Ontario, Canada 1. Supported the collection efforts/calls for accounts receivable portfolio 2. Documented daily collections activity into CRM (CUBS) system 3. Performed account/payment reconciliations 4. Monitored accounts to identify overdue payments



Nantha Caters

• Canada
• Restaurants

• Human Resources Coordinator

  • Jun 2018 - Aug 2019

  Scarborough 1. Helped training and development staff with all aspects of training coordination 2. Organized orientation programs for 10 new hires over a four-week period 3. Created job descriptions to attract targeted talent pool within market wage range 4. Ran queries and reports through ADP system



Punjab National Bank

• India
• Banking
• 700 & Above Employee

• Human Resources Assistant

  • Jun 2017 - Apr 2018

  India 1. Developed job postings, recruited candidates and scheduled interviews to fill vacant positions 2. Screened 40-50 resumes a month, finding best fit for the organization 3. Liaised with HR management to devise and update policies based on changing industry trends 4. Assisted in the development and documentation of standard operating procedures, policies and procedures