Group Product Manager, Payroll and Tax

• Jan 2023 - Present

Senior Product Manager, Tax

• Apr 2021 - Jan 2023

Product Manager

• May 2018 - Apr 2021

Led product for a B2B SaaS product that enabled outdoor contractors to manage all aspects of their business. Worked with the executive team to secure investments and completed major initiatives to increase the product's total addressable market. Worked with the development and QA teams to design and deliver features and bug fixes resulting in improved NPS scores. Orchestrated a company-wide effort to define best practices that resulted in increased customer adoption and decreased churn. Led product for a B2B SaaS product that enabled outdoor contractors to manage all aspects of their business. Worked with the executive team to secure investments and completed major initiatives to increase the product's total addressable market. Worked with the development and QA teams to design and deliver features and bug fixes resulting in improved NPS scores. Orchestrated a company-wide effort to define best practices that resulted in increased customer adoption and decreased churn.

Project Manager

• Apr 2017 - Feb 2018

Managed implementation for DayforceHCM, an enterprise Payroll and HR platform. Proven track record of managing international teams of up to 15 people and delivering successful projects on-time and within budget. Possess strong knowledge of project management principles and solid understanding of payroll and HR systems. Adept at leading cross-functional teams, providing guidance and direction, and resolving project-related issues. Committed to ensuring successful delivery of projects and best utilization of resources. Show less

Project Manager

• Oct 2010 - Mar 2017

Focused on building and implementing custom ERP systems for mid market businesses. Particular expertise in CRM, invoicing, job costing and reporting. Proven success in developing innovative solutions to streamline business processes and improve customer satisfaction. Skilled in gathering, analyzing and evaluating customer requirements and translating them into practical solutions. Highly adept in using Agile methodology to ensure timely completion of projects. Experienced in leading cross-functional teams with a focus on delivering high-quality results. Show less

Tax Preparer

• Jan 2009 - Oct 2010

Tax Preparer specializing in mid market businesses and high networth individuals. Demonstrated ability to prepare and review complex tax returns for a variety of entities. Experienced in researching, interpreting, and applying tax laws to ensure clients maximize their tax benefits. Possess excellent communication and interpersonal skills with the ability to build trusting relationships with clients. Tax Preparer specializing in mid market businesses and high networth individuals. Demonstrated ability to prepare and review complex tax returns for a variety of entities. Experienced in researching, interpreting, and applying tax laws to ensure clients maximize their tax benefits. Possess excellent communication and interpersonal skills with the ability to build trusting relationships with clients.

Associate Software Developer

• Jun 2006 - Jan 2008

Software Developer specializing in payroll, tax and HR solutions. Experienced in developing cost-effective and reliable business solutions with VBScript, JavaScript, ASP and MSSQL. Proven track record of successfully delivering custom software projects to clients. Skilled in identifying and analyzing requirements, designing, developing and testing software systems. Software Developer specializing in payroll, tax and HR solutions. Experienced in developing cost-effective and reliable business solutions with VBScript, JavaScript, ASP and MSSQL. Proven track record of successfully delivering custom software projects to clients. Skilled in identifying and analyzing requirements, designing, developing and testing software systems.

Founder

• Jan 2000 - Dec 2005

I started a web design agency focused on delivering e-commerce solutions to small and medium sized businesses. Leveraging my creative and technical skills, I assembled an international team of professionals to provide world-class designs, development and marketing services. Our goal was to provide the best possible user experience and ensure success for our clients. I started a web design agency focused on delivering e-commerce solutions to small and medium sized businesses. Leveraging my creative and technical skills, I assembled an international team of professionals to provide world-class designs, development and marketing services. Our goal was to provide the best possible user experience and ensure success for our clients.