Giang Nguyen Linh
Training Coordinator | Functional Speed Dating 2023 at VOCO Center by Huyen Luu - Amon- Claim this Profile
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English Full professional proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
Credentials
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IELTS 7.0
British CouncilAug, 2020- Oct, 2024
Experience
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VOCO Center by Huyen Luu - Amon
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Vietnam
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E-Learning Providers
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1 - 100 Employee
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Training Coordinator | Functional Speed Dating 2023
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Aug 2023 - Present
- Organize 9 one-on-one training sessions with other training coordinators to guide them how to use VOCO Center's e-learning platform named VOCO Center Cloud Campus- Design courses setting, tracking and scoring process for the team on e-learning platform- Track and score the learning performances of trainees via e-learning platform- Coordinate and engage with a group of more than 100 trainees in function Digital Marketing trained by L'Oréal- Work with multiple stakeholders (e.g. Project leads, training partners, trainers, and trainees) to deliver successful training sessions- Manage pre-class, in-class, and after-class activities to ensure the quality of the training sessions and trainees' learning experience- Conduct internal communication via Zalo group, Facebook group, and Email to inform trainees of learning schedules, course content, information updates, etc Show less
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Project Lead | Vietnam Community Of Youth Leaders
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Jul 2023 - Present
Vietnam Community of Youth Leaders (VCYL) is an annual training program organized by VOCO Center with the aim of developing leadership skills for youth leaders in Vietnam. VOCO Center hopes to become the liaison for student clubs and youth organizations nationwide, thus building the strongest and largest league of youth leaders. More information: ➤ https://www.voco-center.com/vietnam-community-of-youth-leadersResponsibilities:- Lead a team of 30 people to deliver a masterplan to attract applicants and organize 4 training sessions for VCYL 2023 Show less
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Product Lead | VOCO Center Cloud Campus
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Mar 2023 - Present
VOCO Center Cloud Campus is the e-learning platform of VOCO Center. Started its launch from the late October 2022, up until now, it owns nearly 30 training courses with 1500+ learners. More information:➤ VOCO Center Cloud Campus: https://vococentercloudcampus.edubit.vn/Responsibilities:- Manage the operations of VOCO Center Cloud Campus- R&D the training courses - Plan and execute launching & communication plans for training courses - Set quarterly objectives and goals for the team- Make monthly and quarterly reports- Respond to the enquiries of potential clients and Cloud Campus learners via chatbox- Manage and coordinate a Facebook community of 400 Cloud Campus learners- Collaborate with TikTok team to organize "CV Feedback with Ms. Huyen Luu - Amon" livestream program on TikTok bi-weekly Show less
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CRM/Operations Executive | Functional Speed Dating 2023
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Jun 2023 - Present
- Reply, assist, and motivate 200+ applicants daily via chatbox during the application stage of Functional Speed Dating 2023 (1 month)- Handle and solve 170+ payment error cases via e-learning platform - Receive and process feedback and complaints from applicants- Set up tests for the Selection Round (4H Learning Challenge, Recorded Video Interview, PHP Test) on the e-learning platform- Improve the content of the landing page using Ladipage- Ensure the trainees having experienced the full process (e.g. payment, billing, doing tests, receiving offer letter, joining trainee groups & e-learning platform, receiving trainees' benefits) Show less
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Product Owner | VOCO Center Cloud Campus
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Dec 2022 - Mar 2023
More information:➤ VOCO Center Cloud Campus: https://vococentercloudcampus.edubit.vn
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Education
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RMIT University Vietnam
Bachelor of Communication (Professional Communication)
Community
