Stephanie West, PMP
Director of Systems Support at Hertz Farm Management- Claim this Profile
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Bio
Kristen A. Martin
I had the opportunity and the pleasure of working with Stephanie West over the past year. In her role as a senior client relationship manager, she was invaluable to the growth of my team’s relationships with key clients. Relationship strategy begins with listening, and listening is what Stephanie does best. She has an incredible sense of timing and invests the attention needed to uncover opportunities. She then pulls together the right resources, solutions and ideas to deliver the highest value to her clients. As a professional, Stephanie West is a facilitator, ambassador and leader. I would not hesitate to recommend her for any position she wishes to pursue.
Mary Kay Boitano-Nelson, MBA
I worked with Stephanie as the project manager on her large enterprise account. Stephanie was always attuned to her client's needs and worked well at building strong client relationships. I found Stephanie excelled in organization, communication and follow through. She was a pleasure to work with too.
Kristen A. Martin
I had the opportunity and the pleasure of working with Stephanie West over the past year. In her role as a senior client relationship manager, she was invaluable to the growth of my team’s relationships with key clients. Relationship strategy begins with listening, and listening is what Stephanie does best. She has an incredible sense of timing and invests the attention needed to uncover opportunities. She then pulls together the right resources, solutions and ideas to deliver the highest value to her clients. As a professional, Stephanie West is a facilitator, ambassador and leader. I would not hesitate to recommend her for any position she wishes to pursue.
Mary Kay Boitano-Nelson, MBA
I worked with Stephanie as the project manager on her large enterprise account. Stephanie was always attuned to her client's needs and worked well at building strong client relationships. I found Stephanie excelled in organization, communication and follow through. She was a pleasure to work with too.
Kristen A. Martin
I had the opportunity and the pleasure of working with Stephanie West over the past year. In her role as a senior client relationship manager, she was invaluable to the growth of my team’s relationships with key clients. Relationship strategy begins with listening, and listening is what Stephanie does best. She has an incredible sense of timing and invests the attention needed to uncover opportunities. She then pulls together the right resources, solutions and ideas to deliver the highest value to her clients. As a professional, Stephanie West is a facilitator, ambassador and leader. I would not hesitate to recommend her for any position she wishes to pursue.
Mary Kay Boitano-Nelson, MBA
I worked with Stephanie as the project manager on her large enterprise account. Stephanie was always attuned to her client's needs and worked well at building strong client relationships. I found Stephanie excelled in organization, communication and follow through. She was a pleasure to work with too.
Kristen A. Martin
I had the opportunity and the pleasure of working with Stephanie West over the past year. In her role as a senior client relationship manager, she was invaluable to the growth of my team’s relationships with key clients. Relationship strategy begins with listening, and listening is what Stephanie does best. She has an incredible sense of timing and invests the attention needed to uncover opportunities. She then pulls together the right resources, solutions and ideas to deliver the highest value to her clients. As a professional, Stephanie West is a facilitator, ambassador and leader. I would not hesitate to recommend her for any position she wishes to pursue.
Mary Kay Boitano-Nelson, MBA
I worked with Stephanie as the project manager on her large enterprise account. Stephanie was always attuned to her client's needs and worked well at building strong client relationships. I found Stephanie excelled in organization, communication and follow through. She was a pleasure to work with too.
Credentials
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Project Management Professional (PMP)®
Project Management InstituteFeb, 2022- Nov, 2024 -
Certified Social Marketing Associate (CSMA)
eMarketing Association
Experience
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Hertz Farm Management
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United States
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Farming
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100 - 200 Employee
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Director of Systems Support
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Mar 2023 - Present
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Business Analyst
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Nov 2020 - Present
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Administrative Professional
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Sep 2015 - Nov 2020
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MedTouch
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United States
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Advertising Services
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1 - 100 Employee
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Senior Client Relationship Manager
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Nov 2013 - Oct 2014
Charged with cultivating and maintaining positive client relationships for key high-valued MedTouch clients. Served as point of contact for all client issues, concerns and questions. Triaged issues to technical services team as needed. Maintained knowledge of all current and upcoming activity regarding client accounts, including strategy and sales initiatives. Presented to clients both virtually and onsite across the US. Successfully completed project management of Sitecore CMS -based microsite launch. Worked with key employees within the company to keep projects within scope, timeline and budget. Facilitated cross-functional team communication amongst MedTouch team in addition to client teams.
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Client Engagement Leader
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Jul 2012 - Jun 2013
Provided strategic marketing insight and direct client service for Whirlpool Corporation dealer channel marketing initiatives. Planned and oversaw operations team of 18 to ensure high level objectives were met with tactical, process-driven, day-to-day outrageous service. Provided strategic direction including site map development for dealer channel microsite. Provided strategic marketing insight and direct client service for Whirlpool Corporation dealer channel marketing initiatives. Planned and oversaw operations team of 18 to ensure high level objectives were met with tactical, process-driven, day-to-day outrageous service. Provided strategic direction including site map development for dealer channel microsite.
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Director of Interactive Services
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Apr 2011 - Jul 2012
Provide account management services and team leadership in integrating traditional and new media marketing strategies. Advise clients on strategy for brand implemention, product launches, web site development and analytics measurement; direct marketing and social media campaigns. Educate staff and clients on digital products and services. Experience in both businesss-to-business and consumer markets. Provide account management services and team leadership in integrating traditional and new media marketing strategies. Advise clients on strategy for brand implemention, product launches, web site development and analytics measurement; direct marketing and social media campaigns. Educate staff and clients on digital products and services. Experience in both businesss-to-business and consumer markets.
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Owner/Manager
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Jan 2010 - Jan 2011
I owned and managed a business in my hometown of Mount Vernon, Iowa, a charming, eclectic little berg. Located in a 1850s brick home, Sage House was a bed & breakfast within a block of main street and DejaNew! was a consignment shop featuring new and gently used books, DVDs, CDs, clothing, home decor and artisan craft and gift items. I owned and managed a business in my hometown of Mount Vernon, Iowa, a charming, eclectic little berg. Located in a 1850s brick home, Sage House was a bed & breakfast within a block of main street and DejaNew! was a consignment shop featuring new and gently used books, DVDs, CDs, clothing, home decor and artisan craft and gift items.
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Marketing Consultant
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2007 - Feb 2010
Performed marketing audits and search engine marketing services for various clients. Performed marketing audits and search engine marketing services for various clients.
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The Gazette Company (now known as Folience)
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Investment Management
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1 - 100 Employee
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Product Marketing Manager
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Jul 2008 - Apr 2009
Responsible for iowa.com and the iGuide, women's and health niche markets. Responsible for iowa.com and the iGuide, women's and health niche markets.
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Stamats
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Advertising Services
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1 - 100 Employee
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Advertising Director
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Jan 2007 - Jan 2008
Strategized online and traditional advertising programs for clients in the higher education industry. Specialized in search engine marketing education and strategy. Spoke at company conferences regarding the benefits of SEM. Managed Google advertising campaigns for higher education clients. Strategized online and traditional advertising programs for clients in the higher education industry. Specialized in search engine marketing education and strategy. Spoke at company conferences regarding the benefits of SEM. Managed Google advertising campaigns for higher education clients.
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SmartLead
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United States
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Advertising Services
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1 - 100 Employee
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Marketing Consultant
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2008 - 2008
Launched new email marketing product to audience of customers and prospects. Wrote sell sheets and provided training for internal staff. Launched new email marketing product to audience of customers and prospects. Wrote sell sheets and provided training for internal staff.
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Executive Director
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2004 - 2006
Concepted and managed a successful (and still thriving) local moving service. Performed human resources functions in addition to branding iniatives to get the new business off the ground. Concepted and managed a successful (and still thriving) local moving service. Performed human resources functions in addition to branding iniatives to get the new business off the ground.
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GoDaddy
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United States
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Technology, Information and Internet
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700 & Above Employee
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VP Advertising
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Aug 2001 - Sep 2004
Built marketing team from scratch. Hired design, marketing and advertising professionals; reviewed and evaluated advertising performance. Reported day-to-day sales from all channels. Optimized ecommerce activities for GoDaddy.com. Tripled traffic to site within six months. Built marketing team from scratch. Hired design, marketing and advertising professionals; reviewed and evaluated advertising performance. Reported day-to-day sales from all channels. Optimized ecommerce activities for GoDaddy.com. Tripled traffic to site within six months.
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Mattel Interactive
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Software Development
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1 - 100 Employee
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Category Direct Marketing Manager
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2000 - 2001
Managed the direct-to-consumer initiatives for the Print, Reference and Utility software product lines of Mattel Interactive, including brands such as PrintShop, Printmaster, American Greetings, National Geographic, Mosby's and Parsons Technology. Strategized product launch and promotion efforts in web store, email marketing, inbound/outbound call center, catalog and direct mail. Forecasted and reported sales results. Managed P&L for new utility products. Managed the direct-to-consumer initiatives for the Print, Reference and Utility software product lines of Mattel Interactive, including brands such as PrintShop, Printmaster, American Greetings, National Geographic, Mosby's and Parsons Technology. Strategized product launch and promotion efforts in web store, email marketing, inbound/outbound call center, catalog and direct mail. Forecasted and reported sales results. Managed P&L for new utility products.
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Intermec by Honeywell
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Computer Hardware Manufacturing
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700 & Above Employee
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Marketing Communications Manager
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1998 - 2000
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Account Manager
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1997 - 1998
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Account Manager
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1994 - 1997
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Account Coordinator
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1990 - 1994
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Education
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1998 - 1998
University of Iowa
Graduate Marketing Mgmt. course -
1987 - 1990
Cornell College
BA, English
Community
