Experience

Software Consortium, LLC d/b/a PrimeSoft

• Information Technology & Services
• 1 - 100 Employee

• Quality Assurance Manager

  • Apr 2015 - Present



PrimeSoft Solutions, Inc.

• United States
• Information Technology & Services
• 200 - 300 Employee

• Customer Engagement Manager

  • Jun 2006 - Present

  Responsible for strategy, sales, customer engagement and connecting the dots between customers and delivery teams Responsible for strategy, sales, customer engagement and connecting the dots between customers and delivery teams



MARS Telecom Systems Pvt. Ltd.

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Manager

  • Aug 2004 - Jun 2006

  • Started 3Com India Design Centre’s Quality Assurance practice. • Worked at 3Com HQ with the Vice President and Senior Managers to offshore VCX and NBX QA and Automation projects. • Built a highly competent team that took ownership of 3Com VCX and NBX Product Portfolio Testing and Automation. • Mentored & developed teams in QA and Automation, Built a lab to test the complete VoIP product portfolio of 3Com including PBX's, Gateways, Servers, Test Tools and Applications. • Owned QA and Automation for two major releases of 3Com VCX product line and efficiently reduced manual testing effort using automation by more than 50%.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Engineer

  • Feb 2004 - Aug 2005

  • Developed Device Driver to support ISDN BRI and PRI interfaces • Developed Test Strategy and tested 1-800 service for Chungwa Telecom using HP OpenCall Platform. • Deployed a solution with ASR (Automated Speech Recognition) and TTS (Text to Speech) on HP Open Call Media Platform for Reliance Communication. • Developed Device Driver to support ISDN BRI and PRI interfaces • Developed Test Strategy and tested 1-800 service for Chungwa Telecom using HP OpenCall Platform. • Deployed a solution with ASR (Automated Speech Recognition) and TTS (Text to Speech) on HP Open Call Media Platform for Reliance Communication.



Ciber Global

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Lead

  • Aug 2002 - Aug 2005

  • Worked with the founding team in establishing Telecom and Wireless verticals at Knowledge Systems. • Conceptualized and developed Bluetooth Connection Manager for Palm devices. • Developed Test Strategy and tested 1-800 service for Chungwa Telecom using HP OpenCall Platform. • Deployed a solution with ASR (Automated Speech Recognition) and TTS (Text to Speech) on HP Open Call Media Platform for Reliance Communication. • Worked with the founding team in establishing Telecom and Wireless verticals at Knowledge Systems. • Conceptualized and developed Bluetooth Connection Manager for Palm devices. • Developed Test Strategy and tested 1-800 service for Chungwa Telecom using HP OpenCall Platform. • Deployed a solution with ASR (Automated Speech Recognition) and TTS (Text to Speech) on HP Open Call Media Platform for Reliance Communication.



Huawei

• China
• Telecommunications
• 700 & Above Employee

• Testing Lead (Soft Switch)

  • Aug 2001 - Aug 2002

  Lead a team of Protocol Test Engineers to test Huawei Soft Switch Protocol Interfaces (SIP, H.323 and MGCP) • Developed Test Plan and Test Cases for MGCP Protocol Conformance Testing • Reviewed Test Plans and Test Cases for SIP and H.323 Protocols • Evaluated Test Tools for Automation and Functional Testing • Developed Test Scripts using EAST Test Tool Lead a team of Protocol Test Engineers to test Huawei Soft Switch Protocol Interfaces (SIP, H.323 and MGCP) • Developed Test Plan and Test Cases for MGCP Protocol Conformance Testing • Reviewed Test Plans and Test Cases for SIP and H.323 Protocols • Evaluated Test Tools for Automation and Functional Testing • Developed Test Scripts using EAST Test Tool



Hughes

• United States
• Telecommunications
• 700 & Above Employee

• Software Engineer

  • Sep 1999 - Aug 2001

  • Developed protocol decoders for IIOP Protocol on Tekelec Protocol Analyzers. • Developed protocol decoders for SIP and H.323 for X-Net Network Protocol Analyzers. • Developed "Embedded Web Server on a Philips TriMedia chipset based Set-Top Box” • Demonstrated "Embedded Web Server" along with Philips in Embedded Systems Conference 2001 (CA, USA) • Demonstrated "Embedded Web Server" along with Philips in Comdex 2001 (NV, USA) • Developed protocol decoders for IIOP Protocol on Tekelec Protocol Analyzers. • Developed protocol decoders for SIP and H.323 for X-Net Network Protocol Analyzers. • Developed "Embedded Web Server on a Philips TriMedia chipset based Set-Top Box” • Demonstrated "Embedded Web Server" along with Philips in Embedded Systems Conference 2001 (CA, USA) • Demonstrated "Embedded Web Server" along with Philips in Comdex 2001 (NV, USA)