John Gough
Vice President, Web & Digital at Element Three- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish -
Topline Score
Bio
Josh Juncker
John was great to work with. I worked with him at Shout while he was VP of Customer Success and I was an architect/engineer working on the code base. We communicated frequently in order to make sure he was able to help Shout's customers and know where the product development was at. What made John great to work with was primarily his happy demeanor combined with his hard work (go getter mentality). He helped make work fun by joking and laughing along the way. He was organized in his work with good reports. He was never spiteful or judgmental, but always very kind and happy. It was definitely a pleasure to work with him.
Amanda Moss
John is a genuine expert in communication, coaching, and marketing strategy. I have had the honor of learning from John over the past three years at my time at Skyhook Interactive. Under his guidance and coaching my career has been enriched. John shows a sincere interest in all his employees as well as our clients and wholeheartedly wants to help others find the best solution for their situation. He helps teach others by leading as an example. John has a real talent for relating to others which helps him guide the culture of the work environment, something which he is passionate about and shares his passion with the team. I have watched how John is able to enforce company policies and values without creating negative reactions, but rather bringing our team closer together. Besides being a thoughtful, strategic and caring leader he has also worked tirelessly to continuously improve administrative strategies for increased business revenue. John is a leader that any organization would be lucky to learn from.
Josh Juncker
John was great to work with. I worked with him at Shout while he was VP of Customer Success and I was an architect/engineer working on the code base. We communicated frequently in order to make sure he was able to help Shout's customers and know where the product development was at. What made John great to work with was primarily his happy demeanor combined with his hard work (go getter mentality). He helped make work fun by joking and laughing along the way. He was organized in his work with good reports. He was never spiteful or judgmental, but always very kind and happy. It was definitely a pleasure to work with him.
Amanda Moss
John is a genuine expert in communication, coaching, and marketing strategy. I have had the honor of learning from John over the past three years at my time at Skyhook Interactive. Under his guidance and coaching my career has been enriched. John shows a sincere interest in all his employees as well as our clients and wholeheartedly wants to help others find the best solution for their situation. He helps teach others by leading as an example. John has a real talent for relating to others which helps him guide the culture of the work environment, something which he is passionate about and shares his passion with the team. I have watched how John is able to enforce company policies and values without creating negative reactions, but rather bringing our team closer together. Besides being a thoughtful, strategic and caring leader he has also worked tirelessly to continuously improve administrative strategies for increased business revenue. John is a leader that any organization would be lucky to learn from.
Josh Juncker
John was great to work with. I worked with him at Shout while he was VP of Customer Success and I was an architect/engineer working on the code base. We communicated frequently in order to make sure he was able to help Shout's customers and know where the product development was at. What made John great to work with was primarily his happy demeanor combined with his hard work (go getter mentality). He helped make work fun by joking and laughing along the way. He was organized in his work with good reports. He was never spiteful or judgmental, but always very kind and happy. It was definitely a pleasure to work with him.
Amanda Moss
John is a genuine expert in communication, coaching, and marketing strategy. I have had the honor of learning from John over the past three years at my time at Skyhook Interactive. Under his guidance and coaching my career has been enriched. John shows a sincere interest in all his employees as well as our clients and wholeheartedly wants to help others find the best solution for their situation. He helps teach others by leading as an example. John has a real talent for relating to others which helps him guide the culture of the work environment, something which he is passionate about and shares his passion with the team. I have watched how John is able to enforce company policies and values without creating negative reactions, but rather bringing our team closer together. Besides being a thoughtful, strategic and caring leader he has also worked tirelessly to continuously improve administrative strategies for increased business revenue. John is a leader that any organization would be lucky to learn from.
Josh Juncker
John was great to work with. I worked with him at Shout while he was VP of Customer Success and I was an architect/engineer working on the code base. We communicated frequently in order to make sure he was able to help Shout's customers and know where the product development was at. What made John great to work with was primarily his happy demeanor combined with his hard work (go getter mentality). He helped make work fun by joking and laughing along the way. He was organized in his work with good reports. He was never spiteful or judgmental, but always very kind and happy. It was definitely a pleasure to work with him.
Amanda Moss
John is a genuine expert in communication, coaching, and marketing strategy. I have had the honor of learning from John over the past three years at my time at Skyhook Interactive. Under his guidance and coaching my career has been enriched. John shows a sincere interest in all his employees as well as our clients and wholeheartedly wants to help others find the best solution for their situation. He helps teach others by leading as an example. John has a real talent for relating to others which helps him guide the culture of the work environment, something which he is passionate about and shares his passion with the team. I have watched how John is able to enforce company policies and values without creating negative reactions, but rather bringing our team closer together. Besides being a thoughtful, strategic and caring leader he has also worked tirelessly to continuously improve administrative strategies for increased business revenue. John is a leader that any organization would be lucky to learn from.
Credentials
-
Inbound Certified
HubSpotNov, 2019- Nov, 2024 -
Conversational Marketing Certified
DriftNov, 2019- Nov, 2024 -
Google Analytics Individual Qualification
Google
Experience
-
Element Three
-
United States
-
Marketing Services
-
1 - 100 Employee
-
Vice President, Web & Digital
-
May 2022 - Present
I lead a team of digital marketers and web developers who are committed to growing brands and generating demand.
-
-
Senior Director, Web & Digital
-
Jan 2021 - May 2022
-
-
-
Public Speaker, Panelist, Moderator
-
United States
-
Advertising Services
-
1 - 100 Employee
-
Public Speaker
-
Jan 2013 - Dec 2020
As a frequent contributor to local and national conferences, I speak and write about digital marketing, user experience/psychology, and technology.Recently seen at Startup Week PHX, Design Week PHX, WordCamp Phoenix, WordCamp Los Angeles, WPCampus (NY), BOLO. As a frequent contributor to local and national conferences, I speak and write about digital marketing, user experience/psychology, and technology.Recently seen at Startup Week PHX, Design Week PHX, WordCamp Phoenix, WordCamp Los Angeles, WPCampus (NY), BOLO.
-
-
-
-
Head of Customer Success
-
Jan 2020 - Aug 2020
Leading the Customer Success Team at Shout, a texting and CRM platform for small businesses and entrepreneurs to connect with their teams and engage with customers.• Led efforts to rebrand the startup for greater visibility and confident growth, executing a branding overhaul, microsite development, email campaign and help center overhaul in 8 weeks • Directed planning and implementation of customer success workflows to allow CSRs to interact productively with the product and development team, reducing time to resolution by 80% and improving development sprint velocity by 20%• Implemented personalization tools for more effective customer outreach across email, text, and on-platform channels, jumpstarting a customer contact program that had been dormant for over 6 months
-
-
-
Skyhook Interactive
-
United States
-
Technology, Information and Internet
-
1 - 100 Employee
-
VP Client Strategy, Co-Founder
-
Apr 2010 - Jan 2020
Creative and strategic leader for all major clients serviced by the agency. Directed content strategy for brand impact. Guided functional and visual design through a team of project managers and designers. • Launched a digital communications programs and website for a growth-stage B2B foodservice enterprise, increasing lead generating conversion rates by 50% - over $1M in potential revenue• Directed brand development and content strategy for innovative medical devices focused on physical therapy and physician education, enabling on-going marketing activities worth $100k• Architected a new digital content platform for an AI-enabled customer service SaaS product, drawing industry-leading guests to a webinar series with over 1000 subscribers• Overhauled web strategy for a $50M+ private higher education organization, providing strategic SEO, Paid Search, Email Marketing and Social Media guidance, across the organization, as well as actionable digital marketing analytics dashboards for the C-Suite• Developed collaborative relationships with traditional agencies, serving as their technical partner fordigital strategy, development, analytics implementations, and user experience mapping, netting over $1M in new business for our partners• Presented regularly on emerging technologies, digital communications, web design, user experience, and management topics, earning recommendations from conference attendees and developing lasting relationships with organizers.
-
-
Director Of Operations
-
Jan 2014 - Aug 2019
Principal in charge of the operational function of the agency, including finance and human resources. Maintained a positive profit margin, on-budget project execution, and on-time payment of employees and vendors.• Hired and directly managed over 25 creative professionals, with an average team size of 12 • Instituted a role-based mentorship program for all team members, fostering a culture of leadership, engagement, and professional development. Resulted in an employee satisfaction of 9.1/10 Net Promoter Score (NPS) over five years• Developed a broad network of vendor relationships to create an “elastic” workforce strategy, reducing agency overhead and increasing work capacity by 75% • Named one of the Top 40 Best Places to Work based on employee recommendations
-
-
Lead Art Director
-
Apr 2010 - Mar 2016
Advised clients on digital communications best practices across a wide range of industries, improving user experience for conversion, search engine optimization, and content strategy.
-
-
Project Manager
-
Apr 2010 - May 2012
Responsible for client strategic intake and coordination between web development, SEO, Paid Media teams. Actively managed 12+ ongoing interactive projects per month in various stages of completion.
-
-
-
-
Principal Strategist
-
Feb 2017 - May 2018
Advised a marketing startup dedicated to helping higher education institutions improve digital experiences, enrollment marketing, retention, and create engaged alumni fundraising and development opportunities.• Launched marketing automation enabled lead generation campaign, reaching over 7,000 targetedcontacts within 8 weeks, including lead scoring strategies and engagement campaigns • Directed multi-channel content strategy for thought leadership, writing and publishing a variety of digital and print materials, media campaigns, and booking national speaking engagements
-
-
-
-
Front-End Web Designer & Developer
-
Jul 2008 - Jun 2010
Graphic Designer and Developer. Visual layout of client websites and slicing for HTML/CSS and Content Management System skinning. Graphic Designer and Developer. Visual layout of client websites and slicing for HTML/CSS and Content Management System skinning.
-
-
Education
-
-
Arizona State University
Landscape Architecture, Emphasis in Graphic Design, Visual Communication
Community
