M365 Implementation Project Manager

• Aug 2022 - Present

Leading the M365 implementation project for Europe/Oceania/Americas. Managing the definition, delivery, business acceptance, go live and handover to operational support of the M365 Programme. Estimating project costs including developing assumption-based costs models. Organising, leading and motivating the project team to achieve the project goals and output the agreed management and specialist deliverables. Leading the M365 implementation project for Europe/Oceania/Americas. Managing the definition, delivery, business acceptance, go live and handover to operational support of the M365 Programme. Estimating project costs including developing assumption-based costs models. Organising, leading and motivating the project team to achieve the project goals and output the agreed management and specialist deliverables.

M365 Global Collaboration Project Manager

• Aug 2021 - Aug 2022

Nomura Investment bank M365 global collaboration toolset implementation reaching 35,000 users globally, M365 programme budget $13.8M. Reporting into global programme director. Integration with existing systems as the Nomura new way of working initiative. Managing dependencies ensuring collaboration adherence to compliance, data privacy, IT Security, policies and standards. Delivering the transition of collaboration capability into the new workspace operating model. Nomura Investment bank M365 global collaboration toolset implementation reaching 35,000 users globally, M365 programme budget $13.8M. Reporting into global programme director. Integration with existing systems as the Nomura new way of working initiative. Managing dependencies ensuring collaboration adherence to compliance, data privacy, IT Security, policies and standards. Delivering the transition of collaboration capability into the new workspace operating model.

Win10/M365 Project Manager

• Oct 2020 - Jun 2021

NHS Royal Free London, Windows 7 to Windows10, MSO365 upgrade programme . Managing the upgrade for 17,000 users at multiple RFL trust sites and users working from home. Co-ordinating both onsite and external resource teams. Producing weekly progress MI reports into senior C-level board management. Daily liaising with senior RLF management. Hardware and application , data remediation work streams. Designing and implementing new workable solutions . NHS Royal Free London, Windows 7 to Windows10, MSO365 upgrade programme . Managing the upgrade for 17,000 users at multiple RFL trust sites and users working from home. Co-ordinating both onsite and external resource teams. Producing weekly progress MI reports into senior C-level board management. Daily liaising with senior RLF management. Hardware and application , data remediation work streams. Designing and implementing new workable solutions .

Win10/M365 Senior Project Manager

• Apr 2019 - Apr 2020

Windows 7 to Windows 10, MSO365, UK wide upgrade programme Leading a team of 14 direct reports, delegation and training. Successful upgrade of 27,000 devices. Designed the project team Win10/O365 deployment project plan, in line with project governance. Capturing and documenting, issues, managing of escalations. Designed and managed the application remediation, work stream, process and procedures. Successfully managed the remediation of 345 software packages from Win7 to Win10. Produced plans capturing the identified steps for issue resolution. Daily coordination of multi-site deployments. Managing internal and external software packaging resource team, UK and India based. Daily liaison with solution architects and 3rd line support incl. MS Exchange, AD team, SCCM, networks and IT security and deployment engineers, vendor management.

Win10 Senior Project Manager

• Aug 2018 - Dec 2018

Windows 7 to Windows10, upgrade project. Reporting to Senior IT programme and liaising with senior business stakeholders. Successful delivery of 8000 Win10 user devices . Responsible for managing multiple site deployments and teams. Daily coordination with business engagement analysts, technical architects, external deployment resource teams. . Managing post deployment support teams and escalations. Creating technical migration plans and schedules. Requirement gathering. Build media application configuration. Deployment stage control, progress checkpoints. Issue capture and tracking, risk impact analysis. Solution workaround, knowledge repository. Daily status updates. Local user profile data migration to O365 cloud. New hardware asset management. Legacy hardware (still in scope) compatibly testing. Regular reporting to senior business and technology stakeholders. Managing application readiness testing on W10. UAT, pilot testing liaising with technical support application owners and vendors.

Senior Project/Progamme Manager

• Apr 2018 - Aug 2018

DB application management senior project team. Responsible for the life-cycle and business readiness for a portfolio of 450+ diverse applications. Reporting into CIO-1. A vendor consolidation project with a cost saving of £2.5 million. Migrating applications serviced by two major vendors to a single vendor. Ensuring high availability throughout the process . Vendor management. Daily liaison with technology teams, chairing change management calls (London/India), adhering to DB IT governance. Resolving 3rd line technical issues, application health , version, security compliance and risk management. Continuity management application DR testing, BCP. Reporting to senior DB stakeholders.

Information Technology Service Delivery Manager

• Nov 2012 - Apr 2018

Responsible for all IT service delivery for JB Wealth Management, London. IT operations and project delivery teams. Projects: Dubai offices Windows10 refresh project. Zurich DR on site testing. Monaco new JB office IT fit out. Dublin Regis office IT fit out. Manchester new JB office IT fit out. Team performance management, appraisal and training. Process and procedural improvements in line with JB ITIL governance. Management and coordination of multiple projects. Senior (C level) stake holder management with London and Zurich. Request prioritization, Issue impact root cause analysis. Vendor and assets management.

Senior Trade Floor Support

• Dec 2010 - Nov 2012

Project Manager

• Mar 2010 - May 2011

Managed part of the $13m Global Lotus Notes Retirement Programme and responsible for the migration of disparate infrastructures across US, Asia and European Centres. Handled the movement of Lotus Notes platform to Microsoft client/new technology and the migration to Outlook including all UAT, change and production release cycles. Mitigated risks and coordinated the identification of all servers for virtualisation or decommissioning. Managed part of the $13m Global Lotus Notes Retirement Programme and responsible for the migration of disparate infrastructures across US, Asia and European Centres. Handled the movement of Lotus Notes platform to Microsoft client/new technology and the migration to Outlook including all UAT, change and production release cycles. Mitigated risks and coordinated the identification of all servers for virtualisation or decommissioning.

Senior Trade Floor Support

• Nov 2009 - Mar 2010

Trade Floor IT Senior Business Analyst (AVP)

• May 2007 - Feb 2009

Market Data Services cost review programme for securities training. Responsible for performing gap analysis, business intelligence by querying MDM database and the presenting of cost reduction recommendations to senior stakeholders. Key Achievements: Streamlined financial software profiles with annual savings of over $1.2m. Liaised with Reuters to develop exiting platform which replaced Bloomberg. Coordinated the training for fixed income traders on new platform and implemented new procedures.

Trade Floor Support Team Lead

• Jun 2003 - May 2007

Trade Floor Support Team Lead

• Oct 1998 - Nov 2002