Experience

WLRN Public Radio & Television

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Membership Operations Manager

  • Aug 2013 - Present

  Generate batch to process monthly credit cards Provide executive team with month end reportsReprocess declined credit cards through-out the month Generate direct mail list and create marketing content for pledge billing, reminders and renewalsReview direct mail data and ensure direct mail is mailed outGenerate list of monthly inventory that require shipment and distribute to appropriate warehousesOrder and maintain inventoryVerify and import online pledges Verify and approve members web requests, such as updating member contact, billing information, increasing pledge amount, etc...Clear Journals and End of Day procedureProcess account, revenue and renewal reports for executive teamRun marketing lists for emails or direct mail campaigns IE: Acquisition, Lapsed, Additional Gift, End of Year, etc…Create all components that belong to a pledge campaign IE: source code, campaign code, premiums, items, images and finally pledge pagesTest links before they are released to the public and alert web team to make them liveProcess bank deposits and credit cards on a daily basisClose out the month



TradeStation

• United States
• Financial Services
• 700 & Above Employee

• Event and Marketing Coordinator

  • 1999 - 2013

  Energetic, detail-oriented Event and Marketing Coordinator with expertise in planning and organizing trade shows, special events and business meetings. Skilled in evaluating and delivering simultaneous projects while maintaining strong client and vendor relationships. Experienced in negotiating and evaluating contracts for special events. Recognized for outstanding results with Best Booth, Best Lounge and Customer Service awards.Provided administrative and on-site support for exhibit department.Served as liaison to clients, employees, vendors and associations.Maintained exhibit and social media event calendar.Created/submitted exhibit activities project requests of company description, speaker presentations and marketing materials.Prepared logistics of electricity, internet, catering, carpeting and booth labor.Worked closely with exhibitor appointed contractors and association meeting organizers.Overlooked exhibit booth design and components and assist with set-up and dismantle.Managed exhibit staff of up to 20 representativesResponsible for arrangements of client lounge, including set up of workstations, catering, registration desk, and furniture.Oversaw logistic of pre and post show conference with multiple speakers and 200+ guests.Administered post show dinners for clients and speakers during exhibit shows.Coordinated logistic of over 30 meetings, three day symposiums with 150 guests and countless online events annually.Edited online events and posted on website for on-demand viewing.Navigated meeting tour consisting of four cities in less than one month.Reserved hotel conference rooms for events.Arranged travel/hotel accommodations for staff.Packed and coordinated transportation of exhibits and related materials.CRM data entry and CRM deployment project