Michelle Aguda

Manager of Park Administration at Little Island NYC
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
  • Ilocano -

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Tamara John

It is my pleasure to write a letter of recommendation for Michelle Aguda on behalf of Course Hero, Inc. Michelle excelled as a selected member of Course Hero’s Business Development Internship and associated Professional Development Program. Her top performance and consistent work ethic lead to an offer to extend her internship and to additional social media and video creation projects. Michelle excelled notably in her communication, leadership, and social media skills. Michelle built and managed a team of 18 students that she motivated and trained to join Course Hero’s Knowledge Drive movement. For comparison, the average intern builds a team of approximately 10 students. Michelle also created and managed a Facebook Group to continually motivate her team and find new members. This lead to Michelle’s skill development as well as to book donations to our nonprofit partner, Books for Africa. The average intern sets a goal of donating 50 books during their internship. Through consistent work and dedication, Michelle’s team donated over 110 books to Books for Africa! Michelle displayed a deep understanding of Course Hero’s short and long term goals. She was always sharing new ideas, asking for feedback, and demonstrating unparalleled enthusiasm. Due to her excellent work, Michelle was asked to create videos in order to promote our internship program and to provide future interns with her tips for success. From her excellent leadership skills, to her exceedingly high goal accomplishments, Michelle consistently set herself apart from others. She did an excellent job of setting and then following through on goals and managing others to do the same. For this reason, I am confident that Michelle will be an asset to any organization. Personally, I greatly enjoyed managing and mentoring Michelle Aguda through our Business Development Internship. Michelle’s work and positive attitude could always be counted on, and I know that her work ethic and enthusiasm will continue in future positions.

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Credentials

  • Global Leadership Certificate
    Kettering University
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Manager of Park Administration
      • Aug 2022 - Present

    • United States
    • Performing Arts
    • Board Member
      • Aug 2021 - Present

      • Review and select grantees for 5th Floor’s Groundbreakers’ grant. • Co-lead in 5th Floor Theatre Company’s business operations.

    • Management Associate (Volunteer)
      • Mar 2017 - Aug 2021

      • Provide operational and administrative support to the Executive Director, Director of Artistic Service, Director of Development, and Director of Marketing and Communications. • Aid in producing theatre productions and event set up (screen and support creative team, create Playbills, Front of House management, venue set-up, etc.).• Stage Manager and assist Lighting Designer for Fall 2017 production of SubUrbia by Eric Bogosian.• Oversee website and social media platforms.

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2020 - Aug 2022

      • Creates and oversees strategic systems to improve current facilities (20,000 SF), IT functions, and implements successful execution of company-wide procedures and projects. • Identified areas of deficiency and time-waste, and created standard operating procedures to solve problems, streamline processes, and make staff self-sufficient in solving issues. • Oversees budgets for projects worth $600,000 and monitors expenditures to mitigate overages. • Collaborates with and manages up the Director of Internal Operations to resolve strategic and structural issues, and ensures challenges are dealt with effectively while anticipating and proactively managing tasks of the DoIO. • Negotiates and oversees all ongoing facilities and IT-related contracts and partners with more responsive, knowledgeable, and cost-effective vendors. • Lead the IT transition into remote work and the transition back to in-office/hybrid work during COVID-19 pandemic. • Implemented and manages inventory (facilities, IT, COVID) software system to run data reports to make efficient decisions on supply management, decreased unnecessary costs, and slashed operations storage use by 10%. • Oversees the scheduling and space management for all public and shared spaces. • Recruits and manages reception staff, maintenance staff, and aid in onboarding of new hires, and offboarding with HR Manager. Show less

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Concert Office Front of House Captain
      • Sep 2017 - Jan 2022

      • Assist House Manager in aiding patrons with locating their seats, prepare the space, and enforce Juilliard policies. • Assist House Manager in aiding patrons with locating their seats, prepare the space, and enforce Juilliard policies.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Operations Coordinator
      • Sep 2018 - Feb 2020

      • Oversee NY Warehouse and office space (15,000 SF).• Manage relationships, recruit, and negotiate pay rates with freelancers/independent contractors for production projects (live events, TV shows, and corporate client events). • Recruit technicians and engineers for NY Office and quadrupled NYC freelancer labor list. • Work with payroll coordinator to record new hires, determine pay rate, obtain hiring documentation and verification of hours for overhire workers.• Manage (shipping, receiving, warehousing) NY audiovisual equipment inventory to ensure project fulfillment for clients. • Execute site survey, load-in/setup, and load-out for projects when needed. • Obtain credentials and any show-related specifics and distribute call times/show requirements on behalf of project managers.• Maintain NY Staff calendar including shows, office, and field staff whereabouts. Show less

    • Administrative Coordinator
      • Mar 2018 - Sep 2018

      • Obtain credentials and any show-related specifics and assist in distribution of call times and show requirements on behalf of sales / project manager.• Manage relationship, recruit, and negotiate payrate with freelancers/independent contractors for production projects. • Manage (shipping, receiving, warehousing) NY audiovisual equipment inventory to ensure project fulfillment for clients. • Assist in Basic QC, Gear Prep, Shop Demos. • Liaison to California office as needed for status updates and information. • Recruit technicians and engineers for NY Office and quadrupled NYC freelancer labor list. • Work with payroll coordinator to record new hires, determine pay rate, obtain hiring documentation and verification of hours for overhire workers.• Maintain NY Staff calendar including shows, office, and field staff whereabouts. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Front Desk Office Assistant
      • Sep 2017 - Apr 2018

      • Establish and foster relationship with vendors for company events and office supply needs. • Assist Office Manager to maintain office (10,000 SF) and assist COO when Office Manager is away. • Handle inventory and order supplies, voucher invoices, and complete monthly expense reports. • Oversee the scheduling of conference rooms. • Answer telephones and greet visitors to assist, answer questions and direct. • Handles the maintenance, ordering, and vouchering invoices of office and kitchen supplies. • Ensures lobby area, conference rooms, kitchen, restrooms and common areas are kept neat, clean and stocked with appropriate supplies. • Responsible for sorting/distributing incoming and outgoing mail at start and end of every business day, as well as delivery of interoffice mail between offices . • Handles overflow work from departments and executive assistants as needed or directed. Show less

  • Jimmy Kimmel Live! (Brooklyn Special)
    • Brooklyn Academy of Music (BAM)
    • Freelance Production Assistant
      • Oct 2017 - Oct 2017

      Assisted with show related deliveries - craft service, staff lunches, VIP bar items, etc. Assist Kimmel/BAM staff. Direct guests to the stage door Assisted with show related deliveries - craft service, staff lunches, VIP bar items, etc. Assist Kimmel/BAM staff. Direct guests to the stage door

    • United States
    • Performing Arts
    • 200 - 300 Employee
    • Apprentice in Stagecraft and Production
      • Mar 2017 - Jun 2017

      • Take part in crew calls – pre-rig (set, lights, sound/video), load-in/load-out, strike/restore, focus lights, and tech for shows. • Create a final project from pre-/post-production that shocases stagecraft and production aspects. • Attend workshops with experienced instructors in all elements of stagecraft and meetings with other departments (production management, operations, marketing, artist services, etc.). • Tour theatres and shops throughout the New York area and learn of different types of stagecraft employment opportunities. Show less

    • Sweden
    • Design Services
    • 1 - 100 Employee
    • Executive Assistant
      • Sep 2014 - Jul 2016

      • Anticipate and manage President’s tasks and perform as liaison with companies that the President was a board member on. • Manage 9,000 square feet showroom/office space. • Negotiate contracts and manage vendors for lunches, dinners, and events for clients and employees. • Coordinate executive day-to-day schedule and arrange travels (domestic and international). • Maintain product samples, marketing materials, and office supplies. • Aid in monitoring projects and clients and in conducting sales presentations. • Complete monthly expense reports for credit cards and petty cash. • Maintain inventory of product samples and office supplies. • Support production of marketing materials and industry exhibitions. Show less

    • Denmark
    • Design
    • 100 - 200 Employee
    • Executive Assistant to the President
      • Sep 2014 - Apr 2016

      • Anticipate and manage President’s tasks and perform as liaison with companies that the President was a board member on. • Manage 9,000 square feet showroom/office space. • Negotiate contracts and manage vendors for lunches, dinners, and events for clients and employees. • Coordinate executive day-to-day schedule and arrange travel (domestic and international). • Maintain product samples, marketing materials, and office supplies. • Aid in monitoring projects and clients and in conducting sales presentations. • Complete monthly expense reports for credit cards and petty cash. • Maintain inventory of product samples and office supplies. • Support production of marketing materials and industry exhibitions. Show less

Education

  • Kettering University
    Master of Business Administration - MBA
    2021 - 2021
  • Kettering University
    Master of Science - MS, Operations Management
    2019 - 2021
  • Washington State University
    Bachelor of Arts (B.A.), Social Sciences
    2010 - 2014
  • W.R. Farrington High School
    2006 - 2010

Community

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