Experience

CNA Surety

• Insurance
• 200 - 300 Employee

• Scrum Master at CNA

  • Jul 2023 - Present



CNA Insurance

• United States
• Insurance
• 700 & Above Employee

• Information Technology Portfolio Manager

  • Oct 2017 - Jul 2023

  Portfolio Management,Project Management and Release Management Portfolio Management,Project Management and Release Management



CNA Surety

• Insurance
• 200 - 300 Employee

• Application Development Manager

  • Oct 2014 - Oct 2017



LifeLight Communications, Inc.

• Sioux Falls, South Dakota Area

• Festival Operations

  • 2013 - 2017

  Direct Operations and Logistics for LifeLight Christian Music Festival. The annual LifeLight festival held in Sioux Falls SD has become the largest annual family/Christian music festival in the nation with over 100,000 people per day attending. (Labor day weekend) Directed a team of coordinators that implemented festival needs including: 1. Grounds ( ground maintenance, sanitation, fencing) 2. Mobility (traffic/parking, carts, trams, rental equipment) 3. Structure (Stages, tents, construction) 4. Utilities (plumbing, electric installation and maintenance) 5. Camping (2000+ Campers and Tents) Collaborated with vendors to meet deadlines and properly execute their specific tasks Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Director of Software Development

  • Jun 1984 - May 2014

  TECHNOLOGY BUSINESS DEVELOPMENT Project Management | Software Development | Operation Innovation A valued Technology, Operations, and Systems Development leader who provides strategic direction for enterprise-wide projects. Deep expertise in guiding business processes, systems integration, and software development initiatives collaborating with diverse teams of Business Analysts, Database Administrators, Quality Assurance and Marketing professionals. Adept at identifying business innovation opportunities, launching cloud-based products, and leveraging competencies to drive growth, reduce costs, and improve market strength. • Project Management / Process Innovation: Re-architected teams and processes to support business demands using Agile development methodology. • Integrated new digital strategies to enhance communications drive marketing messaging and increase customer satisfaction through NPS – Net Promoter Score. • Software Development / Production /Operations Support: Designed, built and managed over 20 websites, 100+ desktop applications, hundreds of business intelligence reports, 30+ SQL data servers and subsystems servicing over 4000 internal and off-shore customers. • Data Information / Business Intelligence: Successfully introduced innovative data collection through planning, architecture, security and data modeling data for Fraud, Credit, Customer Service and Retail Bank Operations. Business Intelligence focused on risk analysis and fraud loss reduction. Show less



Self-employed

• Sioux Falls, South Dakota Area

• Consultant/System Engineer

  • 1995 - 2002

  • Developed and implemented system applications. Providing system support for Mainframe, Unix and Windows based systems • 2000-2002 Avera Hospital • 1998–1999 The American Mail-Shop • 1995-1997 Central Plains Clinic • Developed and implemented system applications. Providing system support for Mainframe, Unix and Windows based systems • 2000-2002 Avera Hospital • 1998–1999 The American Mail-Shop • 1995-1997 Central Plains Clinic



South Dakota Air National Guard

• Tech. Sgt.

  • Sep 1980 - Jan 2001

  Air Force Security Police • Chosen as the 1990 Non-Commissioned Officer of the Year for the State of South Dakota • Chosen as the Air Force 1990 Minuteman Man of Year • Awarded 2 Commendation and 3 Achievement Medals • 1997 and 1998 Silver and Bronze medals for Military PeaceKeeper Challenge Air Force Security Police • Chosen as the 1990 Non-Commissioned Officer of the Year for the State of South Dakota • Chosen as the Air Force 1990 Minuteman Man of Year • Awarded 2 Commendation and 3 Achievement Medals • 1997 and 1998 Silver and Bronze medals for Military PeaceKeeper Challenge