Victor Lundquist
Executive Director of Physical Plant Services at North American Client Services, Inc.- Claim this Profile
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Bio
Chris Tatum
Victor is one of the top corporate leaders that I have ever had the opportunity to work with throughout my career. His leadership is unparalleled. I was speaking to one of my colleagues at the office who works on Victor's projects and I asked him, why do we want to work so hard on Victor's account? It is not our largest account or most profitable account. Why? Well, I can tell you why. Victor's leadership style is one of positiveness, integrity and challenge. Victor challenges our team with unusual and atypical projects, but always lays out the goals and objectiveness very clearly with a road map to success. He is always genuinely interested in whatever project he is working on with us and takes time to appreciate the work we do for him. This appreciation acts as a supremely motivating stimulus for our team to perform at our highest level for Victor and think about his firm and the outcomes as if they were our own firm. He makes our team want to perform better by bringing his positive, genuine, high energy to everything he does. It is infectious. He is the only client I have ever worked with that has solicited this type of response out of me or my team. As a result, Victor has been able to utilize our talents to complete hundreds of projects on-time and on-budget over the last 8 years. He is truly remarkable and has a leadership gift. I cannot give anyone a higher recommendation than Victor Lundquist.
Christian Darby
Victor is one of the most solid, reliable people I've had the privilege of working with. I had the chance to work with him at a time when our company needed to put some structure in place and make some organizational changes; each which required difficult decision making. Victor is concise, thoughtful and a consummate professional. The leadership experience he brings with him to the job is as good as anyone I've worked with and he has a positive energy found in very few.
Chris Tatum
Victor is one of the top corporate leaders that I have ever had the opportunity to work with throughout my career. His leadership is unparalleled. I was speaking to one of my colleagues at the office who works on Victor's projects and I asked him, why do we want to work so hard on Victor's account? It is not our largest account or most profitable account. Why? Well, I can tell you why. Victor's leadership style is one of positiveness, integrity and challenge. Victor challenges our team with unusual and atypical projects, but always lays out the goals and objectiveness very clearly with a road map to success. He is always genuinely interested in whatever project he is working on with us and takes time to appreciate the work we do for him. This appreciation acts as a supremely motivating stimulus for our team to perform at our highest level for Victor and think about his firm and the outcomes as if they were our own firm. He makes our team want to perform better by bringing his positive, genuine, high energy to everything he does. It is infectious. He is the only client I have ever worked with that has solicited this type of response out of me or my team. As a result, Victor has been able to utilize our talents to complete hundreds of projects on-time and on-budget over the last 8 years. He is truly remarkable and has a leadership gift. I cannot give anyone a higher recommendation than Victor Lundquist.
Christian Darby
Victor is one of the most solid, reliable people I've had the privilege of working with. I had the chance to work with him at a time when our company needed to put some structure in place and make some organizational changes; each which required difficult decision making. Victor is concise, thoughtful and a consummate professional. The leadership experience he brings with him to the job is as good as anyone I've worked with and he has a positive energy found in very few.
Chris Tatum
Victor is one of the top corporate leaders that I have ever had the opportunity to work with throughout my career. His leadership is unparalleled. I was speaking to one of my colleagues at the office who works on Victor's projects and I asked him, why do we want to work so hard on Victor's account? It is not our largest account or most profitable account. Why? Well, I can tell you why. Victor's leadership style is one of positiveness, integrity and challenge. Victor challenges our team with unusual and atypical projects, but always lays out the goals and objectiveness very clearly with a road map to success. He is always genuinely interested in whatever project he is working on with us and takes time to appreciate the work we do for him. This appreciation acts as a supremely motivating stimulus for our team to perform at our highest level for Victor and think about his firm and the outcomes as if they were our own firm. He makes our team want to perform better by bringing his positive, genuine, high energy to everything he does. It is infectious. He is the only client I have ever worked with that has solicited this type of response out of me or my team. As a result, Victor has been able to utilize our talents to complete hundreds of projects on-time and on-budget over the last 8 years. He is truly remarkable and has a leadership gift. I cannot give anyone a higher recommendation than Victor Lundquist.
Christian Darby
Victor is one of the most solid, reliable people I've had the privilege of working with. I had the chance to work with him at a time when our company needed to put some structure in place and make some organizational changes; each which required difficult decision making. Victor is concise, thoughtful and a consummate professional. The leadership experience he brings with him to the job is as good as anyone I've worked with and he has a positive energy found in very few.
Chris Tatum
Victor is one of the top corporate leaders that I have ever had the opportunity to work with throughout my career. His leadership is unparalleled. I was speaking to one of my colleagues at the office who works on Victor's projects and I asked him, why do we want to work so hard on Victor's account? It is not our largest account or most profitable account. Why? Well, I can tell you why. Victor's leadership style is one of positiveness, integrity and challenge. Victor challenges our team with unusual and atypical projects, but always lays out the goals and objectiveness very clearly with a road map to success. He is always genuinely interested in whatever project he is working on with us and takes time to appreciate the work we do for him. This appreciation acts as a supremely motivating stimulus for our team to perform at our highest level for Victor and think about his firm and the outcomes as if they were our own firm. He makes our team want to perform better by bringing his positive, genuine, high energy to everything he does. It is infectious. He is the only client I have ever worked with that has solicited this type of response out of me or my team. As a result, Victor has been able to utilize our talents to complete hundreds of projects on-time and on-budget over the last 8 years. He is truly remarkable and has a leadership gift. I cannot give anyone a higher recommendation than Victor Lundquist.
Christian Darby
Victor is one of the most solid, reliable people I've had the privilege of working with. I had the chance to work with him at a time when our company needed to put some structure in place and make some organizational changes; each which required difficult decision making. Victor is concise, thoughtful and a consummate professional. The leadership experience he brings with him to the job is as good as anyone I've worked with and he has a positive energy found in very few.
Experience
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North American Client Services, Inc.
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United States
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Facilities Services
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1 - 100 Employee
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Executive Director of Physical Plant Services
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Sep 2022 - Present
Support and direct complex facility improvements involved in remodels and renovations. Interface with California's Department of Health Care Access and Information ("HCAI"), formerly The Office of Statewide Health Planning and Development ("OSHPD")
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Chief Administrative Officer, EVP | Director
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Jul 2018 - Sep 2022
Employee Stock Ownership Plan ("ESOP"), company structure - - 100% Employee Owned. Charged with leading personal protective equipment (PPE) program to ensure that 4000+ employees always had access to any needed PPE in the 2020-21 Covid-19 pandemic. Outcome: Procured every type of PPE from many different sources (domestic & foreign) when conventional sources had no stock. No North American facility lacked necessary PPE.Management of Corporate Service Center | Clients include 35 skilled nursing and post acute hospital facilities in California & Washington. Leading Physical Plant Improvements, Strategic Supply Chain Management, Change Management, Training, Information Technology Show less
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North American Health Care, Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Chief Administrative Officer, EVP | Director
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Mar 2018 - Jun 2018
Management of Corporate Service Center | Clients include 33 skilled nursing and post acute hospital facilities in California & Washington. Leading Physical Plant Improvements, Talent Acquisition/Selection, Training, Information Technology & Telecom, Benefits, HR, Field Support, Compliance, among others.
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General Manager | Director
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Aug 2009 - Feb 2018
Management of Corporate Service Center | Clients include 34 skilled nursing and post acute hospital facilities in California & Washington. Leading Physical Plant Improvements, Talent Acquisition/Selection, Training, Legal, Information Technology & Telecom, Benefits, HR, Field Support, Compliance, among others.
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Managing Director
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Aug 2008 - Aug 2009
Bulk purchase and sale of distressed real estate Bulk purchase and sale of distressed real estate
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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Vice President, Group Product Manager
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Feb 2005 - Aug 2008
Directed the implementation of major loan product and eligibility initiatives across all major production channels in Fortune 100 company. Lead team in all aspects of product development and project management.Note: Received highest possible performance rating of "Outstanding" two of the last three years.** Designed, planned, and directed major redesign of bureaucratic systems process that shortened release times from several months to as little as two weeks that resulted in many hundreds of hours in resource time saved over three years. Estimated savings were over $5M from faster releases, more production, and resources saved. Significantly improved release reputation of Washington Mutual.** Spearheaded profitable launches of several new innovative products nationwide, across all business lines, resulting in over $10B in new production.** First 90-day product launches resulted in over $20M additional revenue. Show less
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Vice President, Pricing Administration Manager
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Nov 2001 - Feb 2005
Managed three departments and 30 employees including Pricing Administration, Market Research, and the Home Loans help desk.** Re-engineered all aspects of the Pricing Administration function including bringing huge back-log of over 12 months of pricing exceptions current; designed key process to capture pricing exceptions that occurred prior to funding resulting in revenue gains estimated at over $12M.** Directed the entire product and pricing integration of the North American Mortgage Corp. acquisition and part of two other acquisitions.** Implemented many major product and pricing specials nationwide, eligibility and product changes, coordinating among all channel executives and stakeholders.** Turned around two fledgling departments when their managers were terminated or reassigned. Show less
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Chief Operating Officer
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Apr 2000 - Aug 2001
Planned and established start-up, implemented business systems and grew infrastructure for company with sales of $1.9M and 18 employees. ** Successfully implemented strategic plan to form umbrella corporation over three companies and positioned for strategic partner; became industry standard for content; cut expenses by 43%. ** Hired investment banker and legal team to negotiate acquisition offers. Planned and established start-up, implemented business systems and grew infrastructure for company with sales of $1.9M and 18 employees. ** Successfully implemented strategic plan to form umbrella corporation over three companies and positioned for strategic partner; became industry standard for content; cut expenses by 43%. ** Hired investment banker and legal team to negotiate acquisition offers.
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Chief Operating Officer, SVP
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Mar 1996 - Oct 1998
Managed all business and physical operations across the division. Executed strategic plan that resulted in significant profit growth in a very short period of time. Bill Joiner, founder & CEO of First Plus Direct sent the following email to another business leader: "Victor Lundquist is an exceptional person. His character is flawless. His work ethic is extremely aggressive. During my time building First Plus Direct from 300 employees to over 1,600 employees, Victor was an instrumental part of all that we did. Basically he kept our company compliant, and ran the business, leaving me to create and expand. Victor knows all aspects of the mortgage industry, and is extremely goal oriented. He was a top asset for me." "In an effort to reduce the amount of time necessary to describe Victor I will note that if I was still running a business of any kind I would have him working alongside me." Show less
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SVP, Secondary Marketing
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1990 - 1994
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Education
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Brigham Young University
BS, Business Management, Finance -
San Diego State University
MBA, Real Estate Finance
Community
