Experience

Helly Hansen ANZ

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Corporate Accounts Manager

  • Feb 2023 - Present



DHaRCO

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• PA / Office Manager

  • Nov 2021 - Feb 2023



Helly Hansen

• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Service and Sales Support

  • Oct 2019 - Nov 2021



Zhik Pty Ltd

• Australia
• Sporting Goods
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2017 - Oct 2019

  Zhik is an Australian company designing and manufacturing sailing and specialised outdoor apparel • Managing all incoming enquiries from Distributors, Retailers and end customers. • Working with Retailers - yearly order planning, processing and support. • Responsibility for customer satisfaction - dealing with and managing all warranties and well as ensuring stock availability in Australia. • Maintaining detailed communication with customers, assessment of garments and liaising with retailers on claim progress. • Representing the brand at various industry events, responsible for the correct presentation and raising awareness of the brand as well as sales of merchandise. • Retail store/showroom assistance, sales and management, including processing payments. • General office management Show less



MUSTO

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Service Representative

  • May 2015 - Jun 2017

  Musto is a global sailing, equestrian and lifestyle outdoor clothing design and manufacturing company founded in the UK. • Managing and resolving all incoming enquiries from clients and customers, processing returns and refunds. • Providing ongoing support to retailers by planning and processing retail orders. • Managing warranties repairs and returns. Maintaining detailed communication with customers, assessment of garments and liaising with retailers on claim progress. • Annual responsibility for an industry “event of the year” – Sydney to Hobart Yacht Race – representing the Musto brand in the three-week lead up to the race, providing Sales services to maximising the opportunity to grow company revenue. • Coordinating international air and sea freight from Musto UK, and overseas shipments. • General office management. Show less



I N T I M O

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Representative, Stylist and Consultant

  • Apr 2010 - May 2015

  Intimo is a highly successful Australian lingerie brand with a direct selling business model. I took the opportunity to develop my own business while raising my children and enjoyed the responsibility for marketing, selling, P/L, and building a loyal customer base. • Direct sales. • Bra fitting, lingerie and garment styling. • Customer service, liaison, order processing, returns and exchanges. • Digital marketing, event management and social media marketing to customer and prospect base. Show less



Yum! Brands

• United States
• Restaurants
• 700 & Above Employee

• Marketing Assistant

  • Sep 2003 - Feb 2008

  YUM! Brands is a Fortune 500 corporation. YUM! operates the brands KFC, Pizza Hut & Taco Bell. • Responsible for Direct Marketing strategy - creation and distribution of DM, managing design and marketing agencies. • Franchisee liaisons. • Customer service and complaint resolution. YUM! Brands is a Fortune 500 corporation. YUM! operates the brands KFC, Pizza Hut & Taco Bell. • Responsible for Direct Marketing strategy - creation and distribution of DM, managing design and marketing agencies. • Franchisee liaisons. • Customer service and complaint resolution.



Richardson Construction Company

• United States
• Construction
• 1 - 100 Employee

• Office Manager

  • Sep 2001 - Aug 2003

  • Reception and general office duties. • PA to the director and managers. • Supplier and contractor liaison. • Reception and general office duties. • PA to the director and managers. • Supplier and contractor liaison.



Farom

• Czech Republic

• Executive Management Assistant

  • Mar 1999 - Apr 2000

  • Interpreting for the management team – from Czech to German. • Executive Assistant duties to the Director, including time management, document and presentations preparation, travel management. • Interpreting for the management team – from Czech to German. • Executive Assistant duties to the Director, including time management, document and presentations preparation, travel management.