Experience

EXIT King Realty

• United States
• Real Estate
• 100 - 200 Employee

• Real Estate Sales Professional

  • Oct 2016 - Present

  • Complete a market analysis for every purchase or sale of a home • Provide exceptional customer service to all parties in a transaction • Participate in continuing education classes to stay current with the market • Responsible for properly filling out legal contracts • Consistently meet dates and deadlines in a timely fashion • Complete cash flow analysis for home investors • Market/Sell property for seller(s); Sell property to prospective buyer(s) • Responsible for generating customer leads Show less



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Aug 2012 - Dec 2015

  • Manage the performance of over 80 employees, managers and associates • Regularly observe, evaluate, and coach service performance in the store • Work with the management team to address service opportunities • Maintain a schedule with the SM to review current status of all programs, identify opportunities and develop actionable plans to improve store performance and drive sales • Manage the Bridal & Gift Registry program; oversee all training and follow-up • Promote Manager on Duty program as a tool to manage the total business with specific emphasis on the direction-observation-feedback concept to improve store performance • Promote product training as a means of improving the customer service experience, increasing store sales and reducing turn-over. • Responsible for new hire orientation and refresher training to maximize performance • Maintain an up-to-date knowledge of all training concerns and opportunities • Actively promote customer service campaigns and contests as a means to improve the service environment and drive sales for the business. Show less



[ comfort zone ]

• Italy
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Product Educator

  • Jul 2010 - Aug 2012

  • Provide training and education, to spas, estheticians, and massage therapists on skincare topics, treatment protocols, Comfort Zone products, and product and treatment updates • Help with execution of retail, trade and/or special event promotions • Promote and recommend full range of Comfort Zone services, products and treatments • Responsible for sales and marketing strategies • Train on design of teaching material and technical support/customer service • Provide training and education, to spas, estheticians, and massage therapists on skincare topics, treatment protocols, Comfort Zone products, and product and treatment updates • Help with execution of retail, trade and/or special event promotions • Promote and recommend full range of Comfort Zone services, products and treatments • Responsible for sales and marketing strategies • Train on design of teaching material and technical support/customer service



Situ8-Marketing

• Chicago, IL

• Field Manager

  • Apr 2009 - Jul 2010

  • Manage the performance of over 40 Brand Ambassadors (BAs) in 25 assigned markets • Deliver sales techniques and conduct training sessions to BAs in 25 assigned markets • Make observations of the BAs and monitor effectiveness of delivery & results • Train BAs on leadership & management techniques • Generate excitement around new product and selling techniques with the BAs and the clients • Responsible for reporting all qualitative and quantitative information • Conduct ongoing new hire and refresher training to maximize performance in 65 markets • Manage the execution of retail, trade and/or special event promotions Show less



Coldwell Banker Realty

• Oak Creek, WI

• Real Estate Agent

  • Jul 2005 - Dec 2009

  • Sales in excess of 3 million dollars for 2005, 2006, 2007; 2 million dollars for 2008, 2009 • Complete a market analysis for every purchase or sale of a home • Provide exceptional customer service to all parties in a transaction • Participate in continuing education classes to stay current with the market • Responsible for properly filling out legal contracts • Consistently met dates and deadlines in a timely fashion • Complete cash flow analysis for home investors • Market/Sell property for seller(s); Sell property to prospective buyer(s) • Responsible for generating customer leads Show less



Mary Kay Cosmetics

• Oak Creek, WI

• Senior Sales Director-Manager

  • Jan 1994 - Feb 2008

  • Team cosmetic sales in excess of $350,000 yearly • Personal cosmetic sales in excess of $32,000 yearly • Lead, direct, train, and motivate over 1000 women • Provide exceptional customer service • Forecast daily, weekly, monthly and yearly business plans for sales members • Use record and bookkeeping skills daily • Conduct skincare and color cosmetic consultations • Use money and time management skills daily • Responsible for generating customer leads • Team cosmetic sales in excess of $350,000 yearly • Personal cosmetic sales in excess of $32,000 yearly • Lead, direct, train, and motivate over 1000 women • Provide exceptional customer service • Forecast daily, weekly, monthly and yearly business plans for sales members • Use record and bookkeeping skills daily • Conduct skincare and color cosmetic consultations • Use money and time management skills daily • Responsible for generating customer leads