Experience

Reaction Scientific (Private) Limited

• Pakistan
• Hospitals and Health Care
• 1 - 100 Employee

• Assistant Sales and Service Manager

  • Jan 2023 - Present

  • Team SupportAssist the sales and service team by providing guidance, training and support. Help team members meet their targets and address any issues or challenges they may encounter. • Customer Service Ensure excellent customer service by overseeing customer interactions, resolving escalated customer complaints and ensuring customer satisfaction. • Sales Support Collaborate with sales team to develop sales strategies, set sales targets and monitor performance. Assist in identifying potential leads, closing sales deals and achieving sales goals. • Service ManagementCoordinate service operations, including scheduling and dispatching service technicians, managing service requests and ensuring timely and effective resolution of customer issues. • Inventory ManagementAssist managing inventory levels, tracking stock and coordinating with suppliers to ensure availability of products and timely delivery.• Reporting and AnalysisCollect and analyze sales and service data, prepare reports and providing insights to management. Identify trends, opportunities and areas for improvement in sales and service processes. • Training & DevelopmentAssist in training new sales and service team members, conducting product knowledge sessions and providing ongoing training and development opportunities to enhance the skills of the team. • Administrative TasksPerform administrative duties such as maintain records, preparing reports and presentations, managing schedules and assisting budgeting and expense management. Show less

• Sales & Service Engineer

  • Feb 2020 - Dec 2022

  Sales and Service Engineer with three years of professional experience in the field. Demonstrated expertise in providing comprehensive technical support and delivering exceptional customer services. Proficient in identifying client needs, developing tailored solutions and effectively closing sales. Skilled in managing customers accounts, building strong relationship and maximizing customers satisfaction. Proven ability to troubleshoot complex technical issues and implement timely and efficient resolutions. Adept and conducting product demonstrations and presentations to promote product features and benefits. Strong communication and interpersonal skills, coupled with solid track record of achieving sales targets and exceeding customers expectations. Show less



Shaukat Khanum Memorial Cancer Hospital and Research Centre

• Pakistan
• Hospitals and Health Care
• 700 & Above Employee

• Biomedical Engineer

  • Jun 2019 - Jul 2019



Faisalabad Institute of Cardiology

• Faisalabad

• Biomedical Engineer

  • May 2019 - Jun 2019



Mayo Hospital

• Hospitals and Health Care
• 300 - 400 Employee

• Biomedical Engineer

  • Jul 2018 - Aug 2018



Faisalabad Institute of Cardiology

• Faisalabad

• Biomedical Engineer

  • Jul 2017 - Sep 2017