Experience

Visible Works AB

• Sweden
• Printing Services
• 1 - 100 Employee

• Production Leader

  • Sep 2021 - Present



Firefly

• Sweden
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Exhibition Project Leader

  • Mar 2020 - Sep 2021



Eventomatic Sweden

• Sweden
• Events Services
• 1 - 100 Employee

• Project and logistics event manager

  • Feb 2016 - Feb 2020

  • In charge of company logistics, planning and maintaining all of our in- and outgoing deliveries• Creating graphic design elements for clients and for our rental products• Planing and booking our staff for events and creating schedules• Assisting our clients with necessary aid/information before their events • Follow ups with clients after the events• Administrating all salaries and receipts• Creating all outgoing invoices and other economy related tasks• Technical support for ongoing events• Occasionally onsite support when products need maintenance• Various administrative office tasks and office management• Working parallel with our second company - Studentevent



Studentevent Sverige AB

• Events Services

• Project manager and administrator

  • Feb 2016 - Feb 2020

  • Manage incoming calls and e-mails regarding renting student trucks• Handling and creating incoming orders• Prepare and fill out agreements for the rentals• Lead meetings and writing agreements with the students • Create all outgoing invoices• Project lead preparations and create lists and statistics for upcoming events• Responsible for making sure that everything goes according to plan on the event day• Working parallel with our event company Eventomatic • Manage incoming calls and e-mails regarding renting student trucks• Handling and creating incoming orders• Prepare and fill out agreements for the rentals• Lead meetings and writing agreements with the students • Create all outgoing invoices• Project lead preparations and create lists and statistics for upcoming events• Responsible for making sure that everything goes according to plan on the event day• Working parallel with our event company Eventomatic



Benington AB

• Web Administrator

  • Mar 2015 - Jan 2016

  • Creating graphic elements• Photographing and retouching images • Creating originals for print• Developing and structuring the online webshop• Creating and sending out invoices• Managing social media• Placing orders through external platforms• Helping out in the store in general • Creating graphic elements• Photographing and retouching images • Creating originals for print• Developing and structuring the online webshop• Creating and sending out invoices• Managing social media• Placing orders through external platforms• Helping out in the store in general



Firstdate International

• Technology, Information and Internet
• 1 - 100 Employee

• Customer Relationship Manager

  • Dec 2011 - Feb 2015

  • In charge of the customer support for all the Scandinavian countries.• Solving technical issues, providing billing information and performing different types of troubleshooting.• Daily updates of the website in all Scandinavian languages and updating our social media channels.• Creating and designing newsletters in six different languages. Responsible for distribution.• Scheduling vacancies and planing various projects.• Creating and designing graphic elements, producing campaigns, banners, ads, etc.• Educating customer support staff and helping new colleagues adapt to new tasks and routines.• Responsible for purchases, everything from office supplies and computer equipment to advertising space and other digital purchases and services.• Office manager and responsible for administrative tasks.



Region Stockholm

• Sweden
• Government Administration
• 700 & Above Employee

• Support Specialist

  • Aug 2011 - Nov 2011

  • Firstline support for SLL IT. Supporting customers with issues regarding different applications.• Managing account related questions and tasks for hundreds of different programs and systems.• Supporting customers by Remote controll. • Firstline support for SLL IT. Supporting customers with issues regarding different applications.• Managing account related questions and tasks for hundreds of different programs and systems.• Supporting customers by Remote controll.



Svensk Adressänding AB

• Customer Service Representative

  • Dec 2006 - Aug 2011

  • Providing customer service by telephone. Helping customers change their addresses, giving information, answering billing questions and handling complaints. Approximately 150-200 cases a day.• Secondline support for advanced investigative cases through e-mail. • Educating new colleagues within the customer service department.• Teamleader during evenings. Responsible for maintaining the service level, support for the staff and acting as a problem solver in all situations.• Administrative back office tasks.