Experience

Henderson Trucking

• United States
• Truck Transportation
• 1 - 100 Employee

• Director Of Operations

  • Nov 2018 - Present



Earl L. Henderson Trucking

• Caseyville, Illinois

• Operations Planner

  • Feb 2017 - Present



XPO

• Transportation/Trucking/Railroad
• 700 & Above Employee

• Freight Operations Supervisor

  • Jul 2014 - Feb 2017

  ▪ Utilize extensive management skills to supervise 20-25 dock workers and drivers on inbound and outbound shifts, including freight deliveries and freight pickups for transport. ▪ Dispatch up to 50 drivers to customers while finding ways to cut wasted miles to increase shipping efficiency. ▪ Ensure the use of company approved standard work instructions to company standards, while looking for opportunities to continuously improve all facets of the operation in accordance with lean policies. ▪ Effectively supervise all dock activities to ensure organizational efficiency and customer satisfaction. ▪ Proficiently train employees who do not meet the standards set to increase skill levels and aid in retention. ▪ Identify areas of improvement in the operation and with employees to increase organizational productivity. ▪ Ensure complete customer satisfaction to gain referrals and increase revenues. ▪ Responsible for the overall supervision and management of employees in very busy, fast-paced settings. ▪ Develop improved procedures to maximize productivity and customer service efforts.