Emma Rushton
People Operations Specialist at FedEx Express Australia- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
-
French -
Topline Score
Bio
Charlene McKinney
I worked with Emma for 2 years and have remained in her network for 8. Emma is a very experienced and successful strategic business partner, easily able to influence change in the actions and thinking of others. She has a broad generalist background spanning a number of HR disciplines, making her an invaluable sounding board and source of support to tackle the multiple challenges that arise within an organisation. Her greatest strength is her ability to easily flex between projects and business-as-usual, often balancing a workload that would seem unmanageable to most people! She is never short on energy or motivation, and her pragmatic - real world perspective - is to her credit. She has proven what an asset she is to an organisation and has never failed to impress the teams she has worked with.
Ben Hince
Emma and I have worked on a number of large successful value added projects. Emma has always been reliable, trustworthy and professional in her approach.
Charlene McKinney
I worked with Emma for 2 years and have remained in her network for 8. Emma is a very experienced and successful strategic business partner, easily able to influence change in the actions and thinking of others. She has a broad generalist background spanning a number of HR disciplines, making her an invaluable sounding board and source of support to tackle the multiple challenges that arise within an organisation. Her greatest strength is her ability to easily flex between projects and business-as-usual, often balancing a workload that would seem unmanageable to most people! She is never short on energy or motivation, and her pragmatic - real world perspective - is to her credit. She has proven what an asset she is to an organisation and has never failed to impress the teams she has worked with.
Ben Hince
Emma and I have worked on a number of large successful value added projects. Emma has always been reliable, trustworthy and professional in her approach.
Charlene McKinney
I worked with Emma for 2 years and have remained in her network for 8. Emma is a very experienced and successful strategic business partner, easily able to influence change in the actions and thinking of others. She has a broad generalist background spanning a number of HR disciplines, making her an invaluable sounding board and source of support to tackle the multiple challenges that arise within an organisation. Her greatest strength is her ability to easily flex between projects and business-as-usual, often balancing a workload that would seem unmanageable to most people! She is never short on energy or motivation, and her pragmatic - real world perspective - is to her credit. She has proven what an asset she is to an organisation and has never failed to impress the teams she has worked with.
Ben Hince
Emma and I have worked on a number of large successful value added projects. Emma has always been reliable, trustworthy and professional in her approach.
Charlene McKinney
I worked with Emma for 2 years and have remained in her network for 8. Emma is a very experienced and successful strategic business partner, easily able to influence change in the actions and thinking of others. She has a broad generalist background spanning a number of HR disciplines, making her an invaluable sounding board and source of support to tackle the multiple challenges that arise within an organisation. Her greatest strength is her ability to easily flex between projects and business-as-usual, often balancing a workload that would seem unmanageable to most people! She is never short on energy or motivation, and her pragmatic - real world perspective - is to her credit. She has proven what an asset she is to an organisation and has never failed to impress the teams she has worked with.
Ben Hince
Emma and I have worked on a number of large successful value added projects. Emma has always been reliable, trustworthy and professional in her approach.
Credentials
-
Mental Health First Aid
MHFA AustraliaNov, 2021- Nov, 2024 -
Return To Work Co-ordinator Certificate
RTWSA
Experience
-
FedEx Express Australia
-
Australia
-
Freight and Package Transportation
-
200 - 300 Employee
-
People Operations Specialist
-
Jul 2022 - Present
This is a stand-alone role, reporting directly into the General Manager of Industrial and Employee Relations. This role in an integral part of the Senior Leadership team in SA and Australia-wide supporting Specialised Services.• Partnering and supporting over 40 Leaders across the business in SA, NT and Specialized Services nationally, in addition to the Managing Director [NSW based] and Senior Manager.• Single point of contact for all personnel related matters for over 600+ blue- and white-collar employees, across nine sites and periodic support of New Zealand and remaining Australian States. Interpretation of over 28 differing EBAs and industrial agreements. • Coaching, mentoring and supporting leaders to establish and maintain positive relationships with employees.• Managing Workers Compensation – including fitness for duties and return to work support.Key initiatives:• Supporting on TNT/Fedex HR integration activities, leading on Policy harmonization across AUTNT.• Delivery of Australia- wide cultural immersion training in readiness for Fedex integration.• Creation and delivery of anti-discrimination, anti-harassment and change training to over 500 employees. • Creation of new procedures and related training for HR performance management processes, resulting in tangible improvements in lateness and attendance.• Frontline management HR (Policy into Practice) training creation and delivery. • Creation of career pathways to support talent management and succession planning.• Managing complex casework, union issues (TWU/ASU), fitness for duties processes and dismissals/settlements up to Commission hearings and appeals.• Managing payroll and recruitment staff locally, mentoring more junior HR team members.• Creation of Workplace of Choice Committee to promote social, environmental, community and engagement activity.• Creation of Mental Health in the Workplace strategy.
-
-
-
Motherson Group
-
India
-
Motor Vehicle Manufacturing
-
700 & Above Employee
-
HR Manager
-
Jun 2021 - Jul 2022
HR Manager leading a small and perfectly formed team of individuals overseeing payroll, HR, Health and Safety and training for SMR Automotive Australia.Key short terms aims in the role relate to compliance, policy and cultural improvements. Project work includes the roll out of SAP Success Factors - the whole gamut from recruitment to offboarding, as a pilot site for global and EBA preparation. HR Manager leading a small and perfectly formed team of individuals overseeing payroll, HR, Health and Safety and training for SMR Automotive Australia.Key short terms aims in the role relate to compliance, policy and cultural improvements. Project work includes the roll out of SAP Success Factors - the whole gamut from recruitment to offboarding, as a pilot site for global and EBA preparation.
-
-
-
FedEx Express Australia
-
Australia
-
Freight and Package Transportation
-
200 - 300 Employee
-
People Operations Specialist
-
Jul 2017 - Dec 2021
This is a stand-alone role, reporting directly into the General Manager of Industrial and Employee Relations. This role in an integral part of the Senior Leadership team in SA and Australia-wide supporting Specialised Services.• Partnering and supporting over 40 Leaders across the business in SA, NT and Specialized Services nationally, in addition to the Managing Director [NSW based] and Senior Manager.• Single point of contact for all personnel related matters for over 600+ blue- and white-collar employees, across nine sites and periodic support of New Zealand and remaining Australian States. Interpretation of over 28 differing EBAs and industrial agreements. • Coaching, mentoring and supporting leaders to establish and maintain positive relationships with employees.• Managing Workers Compensation – including fitness for duties and return to work support.Key initiatives:• Supporting on TNT/Fedex HR integration activities, leading on Policy harmonization across AUTNT.• Delivery of Australia- wide cultural immersion training in readiness for Fedex integration.• Creation and delivery of anti-discrimination, anti-harassment and change training to over 500 employees. • Creation of new procedures and related training for HR performance management processes, resulting in tangible improvements in lateness and attendance.• Frontline management HR (Policy into Practice) training creation and delivery. • Creation of career pathways to support talent management and succession planning.• Managing complex casework, union issues (TWU/ASU), fitness for duties processes and dismissals/settlements up to Commission hearings and appeals.• Managing payroll and recruitment staff locally, mentoring more junior HR team members.• Creation of Workplace of Choice Committee to promote social, environmental, community and engagement activity.• Creation of Mental Health in the Workplace strategy.
-
-
-
-
HR, RTW and WHS Consultant
-
Mar 2015 - Dec 2021
Working as a consultant providing HR, RTW and WHS advice and solutions to SMEs and ASX listed companies across a myriad of industries.See www.thepartnershipapproach.com for more information on services available through the consultancy.Key to my success is ensuring a clear understanding of each business supported, their challenges and desires and putting in place a strategy to help them meet their goals and grow their brands through their people. Main projects interim HRBP SA/NT with Valspar and supporting new RAH change programme/management training with SA Health. Please contact us for an informal chat on any opportunity.
-
-
-
Target Australia
-
Australia
-
Retail
-
700 & Above Employee
-
State HRBP SA and TAS -Interim
-
Sep 2014 - Feb 2015
Supporting 24 Flagship and large format retail stores in South Australia, NSW, VIC and Tasmania; partnering with the State General Manager, Regional Managers and Store Managers to support increased sales/EBIT in stores through proactive organisational capability, training initiatives, engagement activities, and full lifecycle management for all award covered and salaried staff.During this role Target was going through a lot of change which brought excitement and a clash of cultures to deal with.
-
-
-
Holden
-
Australia
-
Motor Vehicle Manufacturing
-
200 - 300 Employee
-
HR Business Partner - Interim role
-
Apr 2014 - Sep 2014
Supporting two client groups, production and engineering, during a time of change. The Holden teams are one in a million and a privilege to work with - union delegates included! :-)The HR team are awesome and continue to work proactively to make the workplace better even though closure is looming at the door. Supporting two client groups, production and engineering, during a time of change. The Holden teams are one in a million and a privilege to work with - union delegates included! :-)The HR team are awesome and continue to work proactively to make the workplace better even though closure is looming at the door.
-
-
-
Teledyne e2v
-
United Kingdom
-
Appliances, Electrical, and Electronics Manufacturing
-
700 & Above Employee
-
HRBP
-
Mar 2012 - Jul 2014
HRBP covering operations, quality, supply chain, business improvement and procurement. 500+ employees in client group, global spread, industry sector: engineeringThis was a demanding role with a great client lead in Steve Whigham, kept me on my feet and always doing something new to improve the business and its people!Key achievements - Realignment of over 100 team members.Creation and roll out of over 20 training modules training for senior leadership team and below Lead annual organisation capability review for operations globallyOver 80 Technical and project management vacancies filled in 4 months, with fast track on boarding process so they hit the ground running!
-
-
-
Pearson
-
United Kingdom
-
Education
-
700 & Above Employee
-
HRBP - Interim role
-
Mar 2011 - Mar 2012
Supporting global restructure in UK/USA of IT division to realign with new vision for Pearson Technology to support Pearson subsidiaries worldwide.Implementation of Taleo recruitment system. Supporting global restructure in UK/USA of IT division to realign with new vision for Pearson Technology to support Pearson subsidiaries worldwide.Implementation of Taleo recruitment system.
-
-
-
The HEINEKEN Company
-
Netherlands
-
Food and Beverage Services
-
700 & Above Employee
-
HR Business Manager
-
Nov 2007 - Mar 2011
A great company to work with!!! You help run the business not just sort out people problems!Reporting directly to HR Ops with overall responsibility for one heavily unionised manufacturing site of approximately 300 employees, plus 8 farms employing between 30-70 staff in total, four sets of terms of conditions covering a wide variety of employees from agricultural workers through to senior management. At a local level, dealing with all departmental and organisational restructures, three major change programmes including closure of bottling line and installation of new can line, efficiency reviews, outsourcing reviews, consultancy and business transfer processesEstablishing foundation skills frameworks at all levels (under TPM T&E pillar) to enable robust gap analysis and formation of suitable interactive training packages, subsequently rolled out Group-wide. Facilitating a wide range of training activities from behavioural workshops to influencing results and relationships.Establishment of new training pathways to support bringing through home-grown talent into engineering areas due to market shortages and define robust retention plansIdentifying areas of knowledge-risk and putting support programmes in place to mitigate.Negotiations regarding harmonisation of local terms in line with Group and local management aims, ensuring robust communications are maintained on site during changing times andundertaking annual pay negotiationsAt a Group level dealing with Heineken integration, network site closures, sensitive recruitment on other network sites, sharing of best practice and supporting the roll out of outsourcing initiatives to third party suppliers predominantly regarding occupational health services, temporary and permanent recruitmentEnsuring all budgeted opportunities to lower the cost-base through people movements were realised in the most cost-effective wayLevelling and talent management on site and within network
-
-
-
-
HR Consultant - Interim role
-
Aug 2007 - Nov 2007
Reporting directly to the HR Business consultants, this interim post consisted of managing disciplinary, grievance and absence cases on a large scaleDeputising for HR Business consultantsDealing with consultation exercises, MOD and complicated tenure/funding issuesSupporting a team of eight HR advisers, ensuring they are deployed flexibly to meetcustomer demand and up-skilled to meet the needs of the clienteleLead role on specific aspects of Trust wide HR projects and policy development
-
-
-
-
HR Manager - multi-site role
-
Apr 2004 - Mar 2007
Reporting directly to the Managing Director at Group, responsible for overseeing all HR, health, safety and environmental functions and issues across two heavily unionised manufacturing sites based, circa 600 employees in total in 2004. Line managing teams of 3-4 employees at each siteEstablished a full HR Service for the Leicester operation, including the creation of all HR policies, procedures and protocols, lead on resourcing initiatives in Europe,retention and development of personnel, training of managers and development of HR system.Creation, negotiation and implementation of all HR Company policies and cultural change in line with business strategy, driving changes in relation to the management of absence resulting in 12% reduction over 2 years and an agreed zero tolerance disciplinary policy.Budget management.Production off and reporting on a range of key performance indicators, including vacancy levels, turnover, training expenditure, ROI and equality statistics.Dealing with all employee relations matters in partnership with leadership/people management groups, including pay negotiations, consultation, disciplinary, grievance, ET/Commission claims, bullying and harassment complaints, compromise/settlement agreements and attendance management. Attainment of the Investors in People/Workplace of Choice accreditation.Monthly monitoring and maintenance of all HR data, systems and services, ensuring performance of administrative services are maintained and continually improved.Lead on skills gap analysis comparisons within specialist skills frameworks, succession planning, workforce development and implementation of integrated training solutions to support business development and performance going in to the future.
-
-
-
-
Personnel Officer - Contract role
-
Jan 2003 - Apr 2004
Establishing new team on pilot site, responsible for the delivery of a complete HR service through a team of 3-4 employees, to three directorates covering approx. 2000 employees in accordance with the agreed SLA.Overseeing issues relating to occupational health referrals, disciplinary, grievances, performance management, redundancy, redeployment, reorganisations, tenure issues and recruitment and selection in shortage markets for Senior and Specialisteducation posts.Point of referral for complex enquiries, advising on a number of locally and nationally agreed terms of employment over the telephone, by email and face-to-face.Acting Recruitment Strategy Manager for teachers, ensuring grant conditions set down by the TTA where met, organisation of recruitment fairs, establishing a teacher supply pool, reporting and evaluation of implemented local/national recruitment and retentionstrategies.Undertook project working with the teams to develop systems and automated processes, resulting in more effective utilisation of team time, improved staff communication,improved morale and reduction in staff turnover.Implementation of the workforce reform agenda and corporate workforce profiling.
-
-
-
-
Operations Manager
-
Mar 1999 - Dec 2002
CheltenhamCreation and implementation of all necessary HR and Health & Safety paperwork to meet statutory requirementsOrganisation of people and resources for exhibitions and roadshowsOrganising and undertaking training on a variety of CAD packagesCreation of websites, enabled to take orders direct from the customerCreation of TQM policies and procedures in order to obtain ISO accreditationProject management of one-off projects up to £250,000 CheltenhamCreation and implementation of all necessary HR and Health & Safety paperwork to meet statutory requirementsOrganisation of people and resources for exhibitions and roadshowsOrganising and undertaking training on a variety of CAD packagesCreation of websites, enabled to take orders direct from the customerCreation of TQM policies and procedures in order to obtain ISO accreditationProject management of one-off projects up to £250,000
-
-
-
-
Events Organiser
-
Aug 1998 - Mar 1999
Contract management of clients needs throughout the South-East of England for temporaries to meet seasonal fluctuations, i.e. Epsom and Ascot races, Legoland etc.Checking sites for Health & safety approval before temporaries despatchedLiaising with branch managers to fulfil agreed contracts Supervision of all contract progression and problem solving when logistics became challengingRecruiting additional skilled staff as and when required Contract management of clients needs throughout the South-East of England for temporaries to meet seasonal fluctuations, i.e. Epsom and Ascot races, Legoland etc.Checking sites for Health & safety approval before temporaries despatchedLiaising with branch managers to fulfil agreed contracts Supervision of all contract progression and problem solving when logistics became challengingRecruiting additional skilled staff as and when required
-
-
-
-
Deputy Office Manager
-
Nov 1996 - Aug 1998
CheltenhamOrganisation of staff rota, purchasing of consumables and overall ensuring the smooth running of the officeFilling NHS locum requirements at short notice and under pressure from competing agenciesMaintain existing client base and goodwillNegotiate SLAs with NHS trusts throughout the UKRecruiting RMOs from South Africa to fulfil private contracts CheltenhamOrganisation of staff rota, purchasing of consumables and overall ensuring the smooth running of the officeFilling NHS locum requirements at short notice and under pressure from competing agenciesMaintain existing client base and goodwillNegotiate SLAs with NHS trusts throughout the UKRecruiting RMOs from South Africa to fulfil private contracts
-
-
Education
-
-
University of Gloucestershire
Master of Science (MSc), HRM Strategic -
-
Cheltenham and Gloucester College
BA (Hons) Business, HR -
2019 - 2019
Aspire
Certificate 4 in Workplace Health and Safety, Occupational Safety and Health Technology/Technician -
2021 - 2021
Aspire
Certificate 4 in Training and assessment TAE 40116, Training and Assessment
Community
