ALEXANDER BLACK
Manager, After Hours and Veterans’ Home Care at Annecto- Claim this Profile
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Bio
Shane Daniel
Alexander brought an energy and enthusiasm to the team that was tangible. His strengths included his commitment to collaboration and an ability to add perspective and introduce novel solutions. Alexander was extremely personable, very hard working and put great value on relationship building activities. I always appreciated Alexander’s passion and ability for finding solutions that met stakeholder needs at many levels. Alexander will bring a spark to your business.
Les Avramov
I had the pleasure of working with Alexander for some 6 and a half years found him very much customer focused and would go out of his way to satisfy the needs of both customers and suppliers.Always took a keen interest in what other people within the company were doing and always willing to listen and discuss any ideas that could improve the company.Alexander has a lot to offer in all aspects of a company and would recommend him with no hesitation.
Shane Daniel
Alexander brought an energy and enthusiasm to the team that was tangible. His strengths included his commitment to collaboration and an ability to add perspective and introduce novel solutions. Alexander was extremely personable, very hard working and put great value on relationship building activities. I always appreciated Alexander’s passion and ability for finding solutions that met stakeholder needs at many levels. Alexander will bring a spark to your business.
Les Avramov
I had the pleasure of working with Alexander for some 6 and a half years found him very much customer focused and would go out of his way to satisfy the needs of both customers and suppliers.Always took a keen interest in what other people within the company were doing and always willing to listen and discuss any ideas that could improve the company.Alexander has a lot to offer in all aspects of a company and would recommend him with no hesitation.
Shane Daniel
Alexander brought an energy and enthusiasm to the team that was tangible. His strengths included his commitment to collaboration and an ability to add perspective and introduce novel solutions. Alexander was extremely personable, very hard working and put great value on relationship building activities. I always appreciated Alexander’s passion and ability for finding solutions that met stakeholder needs at many levels. Alexander will bring a spark to your business.
Les Avramov
I had the pleasure of working with Alexander for some 6 and a half years found him very much customer focused and would go out of his way to satisfy the needs of both customers and suppliers.Always took a keen interest in what other people within the company were doing and always willing to listen and discuss any ideas that could improve the company.Alexander has a lot to offer in all aspects of a company and would recommend him with no hesitation.
Shane Daniel
Alexander brought an energy and enthusiasm to the team that was tangible. His strengths included his commitment to collaboration and an ability to add perspective and introduce novel solutions. Alexander was extremely personable, very hard working and put great value on relationship building activities. I always appreciated Alexander’s passion and ability for finding solutions that met stakeholder needs at many levels. Alexander will bring a spark to your business.
Les Avramov
I had the pleasure of working with Alexander for some 6 and a half years found him very much customer focused and would go out of his way to satisfy the needs of both customers and suppliers.Always took a keen interest in what other people within the company were doing and always willing to listen and discuss any ideas that could improve the company.Alexander has a lot to offer in all aspects of a company and would recommend him with no hesitation.
Credentials
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Certificate IV in Workplace Training and Assessment
Corporate Training Australia
Experience
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Annecto
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Australia
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Civic and Social Organizations
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100 - 200 Employee
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Manager, After Hours and Veterans’ Home Care
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Aug 2018 - Present
Annecto is an independent, not-for-profit association employing over 800 staff committed to increasing opportunities and choices for people with a disability, older persons and their carers. Annecto work in communities across Melbourne metro, the Loddon Mallee and Grampians region of Victoria, Sydney metro, Mid North Coast and Orana Far West regions of NSW, Queensland’s Sunshine Coast and the ACT. After Hours Provides full out-of-business hours non-medical emergency, response and support to people we assist within Annecto, external community aged and disability services, and other support programs. Veterans' Home Care (VHC) Is a Department Veteran's Affairs program designed to assist entitled persons who need a small amount of practical help to continue living independently in their own home. MYSupport A user-paid service providing flexible support to match people’s needs, as well as a provider of contracted brokerage of Support Worker staff for other organisations. NDIS Under the NDIS you choose your goals and decide how you want to live your life. annecto is here to help you do this. Annecto can help you transition to start living the life you want with Support Coordination. If you have Support Coordination in your plan we can assist you to put in place all your funded supports. With Support Coordination, you can build your skills to live more independently and have a fuller life. You can also book a free consultation with our expert staff, either at your home or on the phone about your NDIS plan. We can help you negotiate the NDIS to get the result you want. Call us on 1800 266 328 Show less
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Brite
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Broadmeadows, Victoria
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Manager, Sales and Business Development
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Jul 2011 - Jun 2018
BRITE Services July 2011 – June 2018 Melbourne, Australia Manager, Sales and Business Development Brite Services is a not-for-profit, community social enterprise comprised of business units providing supported employment and training services: • Brite Pak – Broadmeadows, VIC o Australian Disability Enterprise offering assembly, packaging and blister manufacture, as well HACCP approved food blending and packaging. • Brite Plants – Broadmeadows, VIC o Australian Disability Enterprise, NIASA accredited wholesale nursery. - Member of Brite Services Executive Management team, Manager Sales and Business Development department. - Served as Acting Executive Officer, Business and Community Development - Manage end to end sales function for Brite Pak, Brite Plants and Brite Institute, by service delivery and technical advice through business prospecting and implementation stages. - Manage lead generation and sales ‘pipeline’ strategies. - Utilise sales planning techniques and tactics to improve respective business unit’s performance. - Conduct and prepare competitive analysis and reporting. Assess projects and partnerships through feasibility studies, project justifications and deliverables. - Prepare effective sales proposals, contracts and tenders. - Nurture key customer relationships and address concerns or complaints. - Compile and submit reports to management and Board as required. - Review and analyse sales related policies and procedures. - Marketing and Business Development working group. - Enabled positive change management processes and effective stakeholder influence. - Contributed to NDIS readiness planning. Show less
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The Greater Metropolitan Cemeteries Trust
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Manager, Client Services NorthWest
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Jan 2009 - Mar 2011
Greater Metropolitan Cemeteries Trust (GMCT) Melbourne, VIC, Australia Manager, Client Services NorthWest Fawkner, Keilor, Altona, Williamstown and Truganina Cemeteries The Greater Metropolitan Cemeteries Trust (GMCT) is responsible for cemeteries, crematoria and memorial parks in the north, east and west of Melbourne. The GMCT is made up of 20 cemeteries and memorial parks, and commenced operation on 1 March 2010. The GMCT was established as part of reforms by the Victorian Government to strengthen the expertise and accountability of Victorian cemetery trusts, following amendments to the Cemeteries and Crematoria Act Vic 2003. Responsibilities: - Using change management skills effectively managed and supervised team of 18 staff across six key GMCT cemetery sites through period year one of cemeteries amalgamation. - Coordination of client service team’s work planning and rosters. - Management of client complaints and service issues, to include documentation and reporting. - Ensured compliance with Cemeteries Act and relevant government regulations. Achievements: - Implemented staffing restructure at Altona Memorial Park (AMP) to improve service delivery. - Contributed to change management activities as part of major integration process for the new GMCT formed on 1 March 2011. - Developed initiatives focused on improving product and service delivery. - Developed and maintained links with local government and community - Active member of Cemeteries and Crematorium Association Victoria (CCAV) Communications sub-committee. - Participated in the review and implementation of new software systems. - Participated in development of suite of sales and product collateral Show less
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Ability Works Australia Ltd
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Australia
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Manufacturing
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1 - 100 Employee
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Business Development Manager - National Accounts
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Nov 2005 - Nov 2008
Responsibilities: - Managed all Commercial Department activities, to include KPIs, budget and forecasting in conjunction with the senior management team. - Managed a sales team of 3 to 5 direct reports, set sales objectives, monitored performance, and mentored personal development and encouraged ownership of their role. Achievements: - Developed effective business development marketing, and communications plans and a suite of sales collateral leading to new business opportunities and profitability. - Negotiated successful major tenders for provision of third party supplier to national Let’s Read Program and TONIC Product Development – contributing to 33% increase in revenue. - Identified and negotiated The Goodie Bag business acquisition opportunity resulting in a new revenue stream increase accounting for 20% of budgeted revenue. - Implemented structured methods for calculating contract pricing. - Secured strategic alliances with external stakeholders to support introduction of new business. - Drove and managed change to improve internal communications, processes, products and service delivery. - Launched the new Ability Works branding and The Goodie Bag product line. - Championed the name change of the former Roytal Enterprises to become Ability Works Australia. - Reduced marketing costs through securing barter arrangements with corporate and educational bodies. - Improved customer experience through revived Account Management techniques. - Promoted new product development for in-house manufacture and sales. - Successful runner-up for Prime Ministers Award for Business and Social Enterprise. Show less
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Mount Rael Lodge
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Yarra Valley, Victoria Australia
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Owner/Operator
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Jul 1994 - Jul 2005
Mt Rael Lodge, is a premium seventy seat fine dining restaurant with guesthouse accommodation located in the Yarra Valley wine growing region one hour from Melbourne. Responsibilities: - Management of all day to day operations, including staffing, booking, accounts and service delivery. - Provided personalised service to all guests in the restaurant and accommodation - Managed permanent staff of 5, plus 14 casuals Achievements: - With no prior restaurant ownership experience, established and developed Mt. Rael Lodge into a successful and award winning restaurant and guesthouse. - Achieved annual sales growth of 11.4% year on year and more than tripled the original investment. - Awarded “Business of the Year” by the Yarra Valley Tourism Association. - Secured joint sales and marketing activities with various prominent local wineries, to include Domain Chandon and Debortoli. - Successfully managed the passage of redevelopment plans and rezoning of the Mt. Rael site to allow for a 30 room hotel and conference centre. - In 2004, sold Mt. Rael Lodge as an operating, value added concern, which continues in operation today. - The key to success is to “Know what you don’t know and you can find a solution”. Show less
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Prince Sportwear Europe
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Hamburg Area, Germany
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Sales and Marketing Manager
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Jan 1991 - Mar 1993
Responsibilities and Achievements: - Appointed to developmental role with a focus on relationship building and established sound working relationships with media and sporting identities for cross-promotional purposes. - Managed team of two co-coordinators and twelve German distributors/agents. - Planned, developed and coordinated special promotions and product positioning at professional player and club levels and trade shows. - Liaised with European distributors and sales agents on introduction of new season licensed collections and developed and co-ordinated the introductory German market campaign for Turntec American tennis shoes. - Coordinated stock distribution planning for European agents and sales outlets and oversaw strategy development and reporting responsibilities. Show less
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United States Air Force
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Randolph Air Force Base, Texas - Air Training Command
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Sargeant
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Jun 1976 - Aug 1982
Military Police, United States Air Force Responsibilities: - Lead, managed, supervised, and performed security force activities, including installation, weapon system, and resource security; antiterrorism; law enforcement and investigations; air base defence; armament and equipment; training; pass and registration; information security; and combat arms. - Lead, managed and supervised protection duties, including use of deadly force to protect personnel and resources. - Specialty skills training: government, behavioural science, computer, and communication skills Show less
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Education
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1985 - 1986
University of North Texas
Bachelor's degree, Business Administration and Management -
1982 - 1985
North Lake College
Associate's degree, Business, Management, Marketing -
Results Coaching Systems Pty Ltd
Certified Coach, Mentoring and Coaching -
1982 - 1983
Sales Training Institute
Certificate of Completion, Selling Skills and Sales Operations -
1971 - 1975
East Fairmont High School, Fairmont, West Virginia
High School Diploma, General Studies
Community
