Andrew Vincent

Business Systems Analyst at The American Speech-Language-Hearing Association (ASHA)
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Contact Information
us****@****om
(386) 825-5501
Location
US

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As a member of the AMS team Andrew proved to be a very valuable member of the team. He displays patience in working with end users and he was passionate in making sure AIA staff had what they needed to complete their jobs. As an analyst he ensured that all details were noted and tested the system ensure it worked as designed. Andrew is an awesome employee with a wealth of knowledge and is always available to lend a helping hand on any project. He accept projects with passion and sees them through to completion.

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Credentials

  • Professional Teachers License - Secondary Social Studies
    Commonwealth of Virginia

Experience

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Business Systems Analyst
      • Sep 2022 - Present

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Director of IT
      • Dec 2021 - Sep 2022

    • IT Manager
      • Nov 2018 - Dec 2021

  • National Abortion Federation
    • Washington D.C. Metro Area
    • Database Administrator
      • Aug 2016 - Nov 2018

    • Business Analyst
      • Jul 2012 - Aug 2016

      Requirements Elicitation, Process Analysis, Project Documentation, Project Management, Custom Software Testing and Validation, End User Training, Product Demonstrations, help desk support, and various other project implementation tasks. Production environment software issue research, documentation, and solution implementation. Requirements Elicitation, Process Analysis, Project Documentation, Project Management, Custom Software Testing and Validation, End User Training, Product Demonstrations, help desk support, and various other project implementation tasks. Production environment software issue research, documentation, and solution implementation.

    • United States
    • Architecture and Planning
    • 700 & Above Employee
    • AMS Business Analyst
      • Aug 2010 - Jul 2012

      Provided Enterprise Level Business Analysis and Software Requirements Documentation, Project Management, Project Implementation Quality Assurance, and Tier 2 Software help-desk support for the AIA National office as well as over 200 AIA Component (chapter) offices around the country. Provided Enterprise Level Business Analysis and Software Requirements Documentation, Project Management, Project Implementation Quality Assurance, and Tier 2 Software help-desk support for the AIA National office as well as over 200 AIA Component (chapter) offices around the country.

    • United States
    • Software Development
    • 1 - 100 Employee
    • AMS Systems Trainer
      • May 2008 - May 2010

      Provided over 1,400 hours of training on proper operation and maintenance of complex Association Management Software, netFORUM Enterprise and Pro, to 40 of Avectra’s clients including advanced topics in Accounting and Database Administration. Job Responsibilities included 200 hours of software quality control testing and documentation. Provided over 1,400 hours of training on proper operation and maintenance of complex Association Management Software, netFORUM Enterprise and Pro, to 40 of Avectra’s clients including advanced topics in Accounting and Database Administration. Job Responsibilities included 200 hours of software quality control testing and documentation.

    • Software Development
    • 1 - 100 Employee
    • Voting Technology Trainer
      • Oct 2007 - Feb 2008

      Provided training to volunteer Election Judges and Board of Election Officials on proper use of electronic voting equipment in compliance with applicable State Laws and Regulations. Responsible for evaluating instruction procedures and improving curriculum based on students and supervisor's feedback. Provided training to volunteer Election Judges and Board of Election Officials on proper use of electronic voting equipment in compliance with applicable State Laws and Regulations. Responsible for evaluating instruction procedures and improving curriculum based on students and supervisor's feedback.

    • Higher Education
    • 700 & Above Employee
    • Adjunct Faculty - Communications
      • Aug 2006 - May 2007

      Taught 5 sections of Public Speaking for two semesters with an average of 25 students per section. Responsible for all aspects of course management including daily lessons, course planning, student evaluation and testing, and student advising. Taught 5 sections of Public Speaking for two semesters with an average of 25 students per section. Responsible for all aspects of course management including daily lessons, course planning, student evaluation and testing, and student advising.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Military Training Curriculum Consultant
      • Aug 2001 - Jun 2006

      I worked with JFSC Staff and Faculty to improve and deliver Humanitarian Assistance/Disaster Relief (MOOTW) training exercise “Operation Purple Hope”. In addition to consulting on training exercise curriculum and delivery methodology, I also served as a key role-player during the implementation of the exercise. I worked with JFSC Staff and Faculty to improve and deliver Humanitarian Assistance/Disaster Relief (MOOTW) training exercise “Operation Purple Hope”. In addition to consulting on training exercise curriculum and delivery methodology, I also served as a key role-player during the implementation of the exercise.

    • Higher Education
    • 700 & Above Employee
    • Computer Lab Consultant
      • Jan 2003 - May 2005

      Resolved a wide variety of technical support issues through e-mail, telephone, and direct interaction with lab patrons. Provided high level technical support for work stations, laptops, printers, Internet access, Microsoft Office products, and web based applications. Resolved a wide variety of technical support issues through e-mail, telephone, and direct interaction with lab patrons. Provided high level technical support for work stations, laptops, printers, Internet access, Microsoft Office products, and web based applications.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Computer Lab Assistant
      • Jan 1997 - Jul 2000

      Resolved a wide variety of technical support issues through e-mail, telephone, and direct interaction with lab patrons. Provided high level technical support for work stations, laptops, printers, Internet access, Microsoft Office products, and web based applications. Resolved a wide variety of technical support issues through e-mail, telephone, and direct interaction with lab patrons. Provided high level technical support for work stations, laptops, printers, Internet access, Microsoft Office products, and web based applications.

Education

  • Old Dominion University
    MA, International Studies
    2001 - 2006
  • East Carolina University
    BS, Political Science
    1996 - 2000

Community

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